Sergio Ballester Email & Phone Number

London, United Kingdom

Providing technical solutions for feed integration and data qualityHeavily involved in migration teamTechnical Lead in ETL projectCreating complex reports in MS-PowerBI

London, United Kingdom

• Managing and maintaining The Sick Children's Trust CRM database (Donorflex).• Providing a two-way link between the Fundraising and Finance Departments• Monitoring/streamlining & implementing processes to improve data quality and data capture• Reducing administration time through automation/imports• ETL large volumes of data from different sources, keeping the maximum standards of quality• Data segmentation in order to produce mass communications• Analytics: design and delivery of custom reports and dashboards to meet Trustees and different teams reporting requirements• Adapting the database to the new Data Protection Regulation. Involved in the Data Protection Committee• Optimised Gift Aid processes, increasing the Gift Aid revenue• Managing (and delivering if appropriate) database training for new staff• Providing thorough documentation of database policies and procedures for company • Liaising between staff and external IT Support

London, United Kingdom

• Providing administrative support to the National Fundraising team and ‘Macmillan Coffee Morning’ gift aid processing donations• Accurate data entry and maintenance of the donor and activity CRM database

London, United Kingdom

• Importing the contracts information into the database, collecting the data from different sources and modelling it• Ensuring the delivery of contracts and services on time• Coordinating with the operation division for administrative work• Assisting the management in development of new contract services and evaluating the alternatives considering technical, administrative, and procedural elements• Developing presentations and status reports for the executive managers

London, United Kingdom

• Head examinations officer at companies’ largest branch whilst managing other branches within the company• Working in a team using MIS software, producing reports, analysing data• Training, managing and supporting a team of invigilators • Supporting trainers in delivery of correct criteria • Handling certificates and ensuring delivery to clients and colleges • Setting dates and deadlines for examination procedures, including submission deadlines for exam papers

Valencia, Spain

• Working with a team in a R&D project testing and designing new prototypes of compressors for air conditioner systems• Responsible for laboratory-based tasks, which include: sampling, testing, measuring, recording and analysing results and also fixing and improving the installations