Sergio B. Martins Email & Phone Number

State Of Santa Catarina, Brazil

State Of Santa Catarina, Brazil

Leadership in technical support projects for customer integration with IBM's call management system, with teams, geographically distributed. Acting as an interlocutor between the business teams and the technical area for definition and scope understanding, sizing of tasks, priorities negotiation. Engagement of the teams responsible for developing the approved solution. Coordination of meetings to mitigate route deviations, monitor the project's evolution, presentation the results obtained… Show more Leadership in technical support projects for customer integration with IBM's call management system, with teams, geographically distributed. Acting as an interlocutor between the business teams and the technical area for definition and scope understanding, sizing of tasks, priorities negotiation. Engagement of the teams responsible for developing the approved solution. Coordination of meetings to mitigate route deviations, monitor the project's evolution, presentation the results obtained. Elaboration of management reports with milestones, timelines, project status, spreadsheets for financial monitoring. Team leadership with five developers, facilitation of Scrum events, assistance to the Product Owner in the definition and breaking down user stories, in the sprint planning, and backlog prioritization, in the identification, and roadblock mitigation in addition to the generation of agile metrics.Maintenance of an application used by sales representatives to configure and price the hosting services and solutions provided by IBM to its customers. Implementation of financial analysis tools, based on Essbase (Extended Spread Sheet Database), used by the global operations and service team. Sustaining the operation of non-ERP applications in the Americas and support web applications for finance, inventory, accounting, and treasury areas. Show less

Sao Paulo, Brazil

Development of web-based applications to meet the business needs of customers who were not supported by ERP. I created solutions for data integration between platforms (SAP, AS/400, SQL).Projects implemented:- IBM/Huntsman Handover (2007): Transfer the knowledge to IBM India consultants for all Non-ERP Ciba applications;- TE Split (2007): Transfer all Non-ERP Ciba applications to Huntsman Textile Effects environment; - Visual Source Safe on Peoplesoft (2006):… Show more Development of web-based applications to meet the business needs of customers who were not supported by ERP. I created solutions for data integration between platforms (SAP, AS/400, SQL).Projects implemented:- IBM/Huntsman Handover (2007): Transfer the knowledge to IBM India consultants for all Non-ERP Ciba applications;- TE Split (2007): Transfer all Non-ERP Ciba applications to Huntsman Textile Effects environment; - Visual Source Safe on Peoplesoft (2006): Implementing the source control for HR applications;- Accord Project (2005): Provided HR information from PeopleSoft Brazil to Data Warehouse system in Basle;- BTRR - Balance & Tax Return Reports (2005): Application developed to meet the needs of Balance Sheet and Taxes area, concerning Balance Sheet related activities, taxes calculation and income tax statements;- SQL Migration (2004): Migrated all databases from SQL 6.5 to 7.0 in Latam Region;- HR & Department Maintenance (2004): Keep information regarding Brazil’s third parties and non PeopleSoft users from Latam Region;Other Projects: Data Transfer (2004), MCR - Regional Competence Manual (2004), Sales Margin (2004), Sales Commission (2003), Service Analysis" (2003), Expense Report" (2002), Chile Fiscal Reports (2002), Transfer Pricing (2002), Migrating Infopump process to SQL DTS (2001) and Application Landscape (2001). Show less

Sao Paulo, Brazil

Development of web-based applications to meet the business needs of customers who were not supported by ERP. IT Consultancy and solutions for data integration between platforms (SAP, AS/400, SQL).

Sao Paulo, Brazil

Providing support as a consultant for Vantico web applications, database administration, development of a new solution to control the relationship between the company, its customers, and the products they sell.Projects:- Data Warehouse (2001): Support a data migration from AS/400 to SQL Server;- Vantico Applications (2002): Maintenance and enhancement of web applications, using SQL Server and Crystal Reports;- SGPC - Product and Service Management System:… Show more Providing support as a consultant for Vantico web applications, database administration, development of a new solution to control the relationship between the company, its customers, and the products they sell.Projects:- Data Warehouse (2001): Support a data migration from AS/400 to SQL Server;- Vantico Applications (2002): Maintenance and enhancement of web applications, using SQL Server and Crystal Reports;- SGPC - Product and Service Management System: (2003/2004): Team leadership, design, development, and implementing a solution to enable control of product history from the beginning of the project until their sunset, controlling all phases of design, development, and production. Developing a new module to control client requests, showing the growth potential in developing solutions for clients. Show less

Sao Paulo, Brazil

Development and management of non-ERP applications, data modeling, system analysis, Data Base administration.Key Projects:"Vendor Financing" (2002): Developed an application to control the vendor operations, improving the financing control with banks and clients (MS Access/SQL Server)."Sales Performance" (2002): Displays sales information in Crystal Reports getting data from SAP (Crystal Reports/SAP);"SLA - Approval Limit System" (2001): Displays information… Show more Development and management of non-ERP applications, data modeling, system analysis, Data Base administration.Key Projects:"Vendor Financing" (2002): Developed an application to control the vendor operations, improving the financing control with banks and clients (MS Access/SQL Server)."Sales Performance" (2002): Displays sales information in Crystal Reports getting data from SAP (Crystal Reports/SAP);"SLA - Approval Limit System" (2001): Displays information about employees: name, photograph, signature, competences in terms of approvals (ASP/HTML, SQL); Show less

Sao Paulo, Brazil

Implementing a web based tool to control/track customer tickets to improve the customer relationship management of Vermont.

Sao Paulo, Brazil

Implementation of the Novartis’s Corporate Intranet. Development of web applications to visualize the inventory situation and sales forecast, to extract accounting data from the ERP. SQL Server Database management.Projects:"Intranet Corporate": Intranet web site benefiting the quick disclosure and centralized information to allemployees."Inventory and Sales Forecast": Web-based application to show the inventory situation and sales forecast, getting information… Show more Implementation of the Novartis’s Corporate Intranet. Development of web applications to visualize the inventory situation and sales forecast, to extract accounting data from the ERP. SQL Server Database management.Projects:"Intranet Corporate": Intranet web site benefiting the quick disclosure and centralized information to allemployees."Inventory and Sales Forecast": Web-based application to show the inventory situation and sales forecast, getting information directly from ERP (AS/400- BPCS);"SQL Migration": From version 6.5 to 7.0 and changing Infopump jobs to SQL DTS packages, improvingquality and performance for application, reducing IT costs;"Brascon BI": Implementing a data accountancy extraction from ERP (AS/400 BPCS) to SQL Server,facilitating the analysis and official reports generation;"Vendor Financing": Developing an application to improve the vendor financing control with banks and clients;"Interfaces between SQL X SAP": Created SQL DTS packages to remove the connection from ERP (AS/400 BPCS) to SAP Show less

Sao Paulo, Brazil

Programming in mainframe environment to support Finance applications, job monitoring, report generation and participation in database migration from MS Access to SQL Server v.4.0 (Segmerc : market segmentation).

Master Professional In Project Management, Business Administration And Management, General

Bachelor, Administration With Emphasize In System Analysis

Continued Education Course, English

Education record