Sergio C. Email & Phone Number

Cincinnati, Ohio, US

• Managed cross-team projects involving internal and external-facing initiatives.
• Creation and implementation of procedures, templates, documentation and processes to formalize projects and delivery of work.
• Collaborated with Insurance, Tech, and Business teams to prioritize and deliver projects efficiently.
• Served as a key point of contact for multiple 3rd party vendors, ensuring seamless coordination and organization of work.
• Work closesly with different teams on keeping track of insurance filings and work needed to upgrade our products

Redwood City, California, US

• Coordinated projects related to acquisitions, including managing system and account migrations, 3rd party contracts and user experience
• Managed financial IT projects related to application improvements
• Assisted with the creation of templates, standards and procedures for the PMO

San Diego, California, US

Managing timelines, budget and resources across multiple teams Working closely with stakeholders and tech leads to generate project charters Maintaining communication across differen internal organizations/teams

San Diego, CA, US

• Managing priorities and work for a country-wide insurance projects that spans multiple systems.
• Work closely with stakeholders and product owners to ensure priorities and necessities are being followed.
• Work with the PM in the Information Systems department in a 2-week sprint cycle managing project work.
• Coordinate teams of business analysists for planning, analysis, and creation of for projects, enhancements, and maintenance requests for web-based insurance applications.
• Assist with installation, communication, and management of a 3rd party vendor policy management system.
• Help with requirements gathering and technical issues during sprint.

San Diego, CA, US

Project Management responsibilities including Sprint Planning, Communications Management, Resource Allocation and prioritization with several product owners. At the same time doing requirements analyst work for a countrywide insurance project, and development work and assistance with internal tools and systems.

San Diego, CA, US

Responsible for collecting business requirements, interviewing business stakeholders, programming/maintaining policy processing systems, and providing innovative thought leadership to the organizations. Analyze and define internal user requirements in order to develop, test and deliver effective system solutions that meet the requirements of several.

San Diego, CA, US

Manual testing that included UI, rating, insurance documents and overall functionality for a multi-state rollout for a new insurance program. Also setting up automation for rating testing using Excel and a in-house software tool.

Tijuana, Baja California Norte, MX

Development, testing and maintenance of an allocation tracking system providing tools to administer Low Income Housing Tax Credits and HUD Grants. The current iteration of the system is in.NET MVVM. Responsibilities include administration of databases for this and other connected applications.Maintenance of several SSIS modules for data import and export.