Sergio Ciccolella Email & Phone Number

Excellent oral, written, and collaboration skills, combined with knowledge/experience in development, testing, deployment, and customer support allows significant contributions in all software project phases. Experienced with Agile motivated drops, unit, integration, and automated test driven strategies to increase quality while reducing integration time and risk in the drive to completion. Use Cases and Scenarios and accompanying Sequence Diagrams are used efficiently because they capture the essence of system behavior and facilitate communications with the stakeholders, definition of the deliverables, and testability.Applications Focus• Environments: Software as a Service, Java, C++, and rapid scripting / web development using Salesforce.com, Force.com, and Ruby on Rails• Unified Communications, Contact Call Centers, VoIP, and traditional telephony • Enterprise environment where reliability, scalability, and security are especially critical• Medical applications including extensive experience with patient monitoring and ultrasound scanning• Email Internet protocols• Internet Engineering Task Force process to create an accepted RFC• Software tools focused on quality including ReqPro for requirements traceability, JUnit for unit / integration testing, and JTest / FindBugs for static analysis• Member of joint quality/development task forces was applauded by ISO software inspectors.• Localization• Client/server architecture• Services Oriented Architecture using Java Messaging BusPresentations and Organizations• Presented in industry conferences world wide including Electronic Messaging Association (EMA) and Internet Engineering Task Force (IETF). • Contributed to industry Electronic Messaging Association (EMA) for first demonstration of Internet Engineering Task Force RFC to interoperate voice messages and faxes. US Patent# 6,418,200 "Automatic Synchronization of Address Directories for Unified Messaging"Specialties: Cross Functional• Spanned complete spectrum of business analysis to implementation by leading integration with Salesforce Software as a Service• Led 14 engineers across 8 business units to realize the knowledge for protecting enterprise critical business applications• Led engagement of 21 field engineers across 10 countries to achieve 15 new localized languages - doubled revenue in 1 year from 30 to 60 million dollars• Experienced with overseas staffing and coordination