I am a bilingual electronic engineer, knowing and delivering value to the customer with reliable operations and business improvement impact in different countries and diverse cultures. My greatest passion is to achieve operational efficiency and improvement, team motivation through empowerment, training, coaching, and a well defined and consistent process with an open mind management style. I have delivered financial and operational results in competitive environments; I have robust customer satisfaction and technical support core, creating a sustainable and continuous business model. I effectively communicated with audiences at different organizational levels and cultural backgrounds. My analytical and logical mindset enriched my process analysis, leading to improvement, revamp, or creation of new flows and strategies to increase profitability.Key Achievements:- Led the operational implementation of a procurement company with annual average returns of $3M.- Manage IT procurement implementation solutions from bidding to implementation and integration with ERPs and other applications.- Reconciliation of assets over $900M+ in book value and materials over $30M+ across the United States.- Monitored and improved the financial cost of a global maintenance project focused on the number of assets, improve maintenance, reduce logistics cost, and finally produce the real cost of service delivery.- Engaged and motivated over 500 employees from different profile levels in a major system and company transformation.- Billing process analysis and improvement, reduction of 40% of lag time achieved.- Improving customer satisfaction and improved customer relations, increasing market share to gain 100% of their business ($4M/year).- Managed the investigation team that discovered $415K of product overcharged from a supplier.- Responsible financially and operationally for the South Texas region with annual revenue of over $21M.- Stopped unsafe operations avoiding potentially a multi-million catastrophic event.I believe that a fair environment with diversity, that encourages equal training opportunities and strong processes, generates profitability, and creates sustainable and inclusive working places. The best team is conformed by people with different skills, backgrounds, and points of view, that enrich with individuality the collective mind.Upright | Responsible | Teamwork | Mentor | Customer Service | Flexible | Strategic | Accountable | Safety Oriented | Leader