More than thirty years of experience in the development and management of ICT services, mainly in Business Intelligence and Data Management for Utilities and Retail companies. I have successfully handled a range of responsibilities in both ICT and business units, as Account Manager, Project/Program and Portfolio Manager, Application Software Manager and Information Security Management System Manager. Main activities carried out both in ICT and in Business Units:• As Account Manager (Sales Department):- Managing programs and accounts for large clients, serving as the primary point of contact. Building and strengthening Client relationships to achieve long-term partnerships and establishing a trusted advisor role with key accounts, Client stakeholders, and executive sponsors.• As Project/Program and Portfolio Manager:- Program/Project and Portfolio management mainly for Large Clients and for Small and Medium Business (SMB).- Bid and proposal management. Definition of budget and technical specifications for tenders. Identification of best technical solutions within budget constraints and business priorities.• As Software Application Manager:- Managing large Application Systems such as Business Intelligence systems, Datawarehouse, Documentation systems, Plant Monitoring Systems, Data Acquisition Systems.- Collaboration with the Board in definition and management of Business Unit Budget, Service Portfolio and Strategic Plan.• As Information Security Management System Manager:- Implementing and keeping up to date the processes required for the Information Security Management System and the related documentation system.Competences:- Good knowledge of Business Intelligence, Reporting Systems, Document Management Systems, Plant Monitoring Systems, Data Acquisition Systems, Toolchains for software development.- Good knowledge of Agile Methodologies, Scrum, Kanban, SAFe framework. Great expertise in Project Management.- Experience in IT Governance, knowledge of ITIL and Business Process Management.- Excellent knowledge of MS Project and MS Office Suite.- Good organizational skills, teamwork and good interpersonal relationships. Use of time management techniques (GTD, Personal Kanban).- Good knowledge of ISO 9001 and ISO 27001 standards.- Availability to travel in Italy and abroad.