Sergio De Oliveira Email & Phone Number

Elkhart, Indiana, Us

Pittsburgh, Pa, Us

Seegrid is the leading provider of autonomous mobile robots (AMRs) and enterprise software for material handling. As Design Lead - AMRs, my responsibilities included:• Leading the design development of the Palion Lift AMR (physical and digital) launched in March of 2022.• Partnering with Product Managers and Engineering Leads to define, scope and implement AMR product solutions.• Leading a design team which worked on advanced development initiatives.• Managing contract Industrial Design resources.

Akron, Ohio, Us

DRB Systems is the leading provider of technology-enabled devices and software solutions to the North American car wash industry. The Company’s point-of-sale, data capture, business intelligence, and software offerings underpin core car wash operations and unlock substantial growth opportunities for operators through demand generation, subscription programs, and improved customer loyalty. DRB’s products are considered the “gold standard” in the industry, and the company has an installed base of over 10,000 systems across North America. As the first User Experience Design Manager at DRB, my responsibilities included:• Evangelizing user experience and design thinking across all R&D projects and implementing metrics to measure overall impact of UX in delivering business value.• Managing and mentoring a design team creating design deliverables for the next generation Patheon POS system which focused on user experience as a point of differentiation in the car wash software industry.• Working with Product Owners, Project Managers and Development Leads to define a design playbook which spelled out how design would engage with 8+ SCRUM teams and deliver design artifacts in a timely fashion.• Preparing design briefs and managing contract design resources working on design research and industrial design initiatives.

North Canton, Ohio, Us

Diebold Nixdorf is a global company in the process of reinventing itself to meet the needs of the evolving banking and retail industries. A key piece of the strategy moving forward is design driven innovation. My responsibilities included:• Evangelizing user experience and design thinking across multiple lines of business in both the US and Europe.• Providing project direction and strategic design counsel to internal and external design resources, product managers, front end developers and Diebold Nixdorf customers.• Managing the UX development of the Vynamic FCx, DN Series, Irving, Janus, Extreme ATM, Essence and Fusion product launches which integrated user centered design processes and emerging technologies to serve the needs of connected commerce industries.

New Bremen, Oh, Us

Crown is a market leader in the materials handling equipment industry which proved forklifts and a complex supporting ecosystem of software and services can be as well designed as BMWs and iPods. Crown has been recognized for its design driven culture since the 1960s and has earned more than 50 design awards. My responsibilities included:• Managing the design development for Crown Insite software and services.• Lead lift truck product development initiatives relating to technology solutions and user interaction design.• Collaborated with Teague in creating warehouse software vision which served as “North Star” for future UX throughout software product portfolio.

New Bremen, Oh, Us

• Managed development of next generation Crown InfoLink lift truck fleet management system and software (launched Jan 2010).• Lead lift truck product development initiatives relating to technology solutions and user interaction design.

Columbus, In, Us

•Participated as principal designer designing product for folding, decorative and commercial furniture markets.•Managed multiple outsourced design and engineering resources working on projects for commercial and decorative furniture markets.•Lead monthly innovation brainstorming sessions with engineering and marketing departments.•Supported new product development initiatives for home healthcare product team.•Supported marketing initiatives around company branding strategy with development of product design languages.•Traveled to China to communicate designs to factories and ensure design goals were met in production.

Itasca, Illinois, Us

•Participated as principal designer on product rollouts for leading U.S. Home Improvement Super Stores. •Managed outsourced design and engineering resources working on advanced development projects exploring product innovations for the climbing product industry.•Interacted with Product Marketing, Engineering. Manufacturing, Sales and Quality team members to ensure design goals were successfully executed in a timely manner.

Sherbrooke, Québec, Ca

•Designed product for SOHO and commercial furniture markets.•Placed several successful product collections at leading U.S. Office Super Store retail outlets.•Led a research and evaluation team exploring new markets with disruptive product opportunities. •Brought initial product concepts through design phase to a marketable product on time and within budget.•Met with Office Superstore buyers to present new product.

•Designed interactive kiosk enclosures for a variety of well-known U.S. companies.•Coordinated design goals with clients and materials/component vendors. •Ensured all kiosk designs met appropriate human factors, UL safety, and ADA accessibility guidelines.•Performed hardware and software troubleshooting to facilitate kiosk integration.