Sergio C. Email & Phone Number

Escondido, Ca, Us

Escondido, Ca, Us

Managed teams domestically and internationallyacross multiple time zones, created cost modelsthat involved strategic pricing for costimprovement and increased gross margins to befavorable, created and automated quotes viaSalesforce, managed Forecasting for companyoutwards of two fiscal years, managed internalworkflow and KPI’s across departments, createdand standardized SOP’s for respectivedepartment, created and analyzed Sales reportsfor efficiencies, developed Cradle to Graves forfuture continuous improvement, assisted in ISOauditing and certification, reviewed and managedP&L and inventory, order entry, customer serviceboth internal and customer-facing, assisted inTradeshow, created a company Artwork piecedisplayed in a Tokyo exhibitProject Management with upwards of 80+projects at a time, successfully led projects fromdesign conception to production launch, managedinternal teams across varying departments tomeet project fulfillment, lead meetings to reviewaction items and next steps.

Lead weekly huddles with team includingmanagement, provided creative alternatives todepartment concerns, created an IBD CareProgram, led department improvement, keptinventory of medical equipment.

Managed providers’ schedules, priorauthorization and referral creation, scheduledpatients for clinic visits and procedures, managedphone lines upwards of 100 calls a day, completedworkques, instructed patients on procedureexpectations and prep instructions.

Managed high volume check in and check out,delegated workflow, completed proper patientregistration, handled money

• Worked with children ages five to eighteen to learn and improve upon skills in a theater environment• Created schedules and itineraries • Taught choreography, music, and acting skills and own project for students to perform• Provided a safe environment to express self, monitor behavior in order to intervene when needed• Wrote own scripts and curriculum

Santee, California, United States

• Honed and developed a strong set of ophthalmic skills such as providing entrance testing, patient intake, managing patient schedules, AR, MR, supervised Goldmann use, Pentacam scans, Vario scans, partnering with clinics to provide patient medications, working with surgeon for refractive surgery, and practiced HIPAA standards• Certified in Hansatome use which would be applied in the OR with the head surgeon during surgery days• Developed excel sheets to monitor business wins and opportunities• Provided a 5-star experience in order to create a comfortable environment, create patient trust, and making sure all patient needs were treated with top priority

San Diego, California, United States

• Worked with children grades first to sixth to develop moral values and exposed them to theater knowledge• Created schedules and itineraries and worked with a team to produce a musical show• Engaged with parents and children on how to help and work with one another• Taken on roles such as: Director, Assistant Director, Games Director

San Diego, California, United States

• Provided outstanding customer service to each customer by providing a friendly environment which include greeting and acknowledging every customer, maintaining solid Oakley product knowledge and all other aspects of customer service as deemed necessary• Achieved high levels of sales performance and results which led to a promotion as a Specialized Consultant • Assisted in processing, visual displays, ringing up sales at registers and/or bagging merchandise floor moves, maintenance and monitoring floor stock and sales floor• Learned and operated company POS systems

Chula Vista, California, United States

• Supported clients by connecting resources to maintain safety and good health post discharge from the hospital, followed up with patients to maintain good rapport and ensure discharge plan was effective• Cooperated with staff members to provide resources for individuals and plan intervention strategies, shadowed licensed clinical social workers• Conducted parenting education classes, assessments, and coordinated interviews with future business partners• Drafted, filed, and completed excel sheets filled with data on monthly reports

Chula Vista, California, United States

• Worked alongside social workers who consulted with preschoolers undergoing traumatic home lives• Provided care for the preschoolers and oversaw the well being of the preschoolers • Participated in group activities with the preschoolers• Utilized biopsychosocial skills

Master Of Business Management, Organizational Development And Change

Bachelor'S Degree, Social Work

Education record