• Over 30 years of professional experience in IT industry ranging from Cloud Services, SaaS, IaaS and PaaS Implementation/Delivery Projects and Product Management, Global IT Operations, Product Development and Field Support, Replatforming and Migrations, Critical Systems Maintenance;• 16+ years of Cloud Services experience bringing large and strategic customers to Oracle Cloud, guiding them go through all phases of their implementation (Customer Advisor);• Masters Business Administration (MBA) in Project Management, PMI (PMBOK) since 2005;• Complex project management at technical and account level;• ITIL certified professional since Dec 2006;• Experience working with multinational “following the sun” support teams (Onshore and Offshore organizations);• Mentorship and Management skills guiding teams and talents towards their goals aligned with organization’s strategy and beliefs;• Escalations, Negotiation, Problem Solving and Conflict resolution abilities;• C-Level advisory and Customer facing skills;Specialties:• Cloud Computing Services • Project Management (PMI-PMBOK) • ITIL Foundations • Product Management & Development • Good Written, Verbal, and Listening Communication • Initiative Creativity and Leadership • Capacity Management • Performance and Troubleshooting • Solution Architecture • Database Administration • Data Migration • Oracle Applications (e-Business Suite) • Development Tools • PL/SQL • C/C++ • Java • Unix and Linux Systems Administration and Security • Oracle VM • Xen • Linux, Sun Solaris, AIX, HP and Microsoft Platforms • Shell Scripting • Network Topology and Security • Agile • IT Infrastructure & SOX Compliance •