Sergio Rodrigues Email & Phone Number

Lethbridge, AB, CA

Alberta, Canada

Waterloo, Ontario, Canada

• Collaborated with cross-functional teams and clients to define project scope, objectives, and deliverables - developed detailed project plans, timelines, and resource allocation strategies.
• Guided the team through the entire analytics lifecycle, including tracking product launches, defining success metrics, crafting analytics plans, timelines, and seeing projects through to completion.
• Monitored project progress, identified potential risks or roadblocks, and implemented timely corrective actions to keep projects on track while meeting critical milestones.
• Allocated resources effectively, balanced workload to optimize team throughput and meet project timelines.
• Utilized strong technical background and expertise to understand the intricacies of customer solutions and assessed the feasibility of scaling technology to improve team productivity.
• Ensured projects were completed within budget constraints while delivering the expected quality and value to customers; communicated project status, progress, and potential issues to internal and external stakeholders.

Greater Toronto Area, Canada

Using agile methodology to plan, manage, and deliver solutions.Training and supporting scrum teams in following agile principles and practices.Managing tasks, issues, risks, and action items.Scheduling and facilitating scrum events, meetings, and decision-making.Facilitating teamwork, collective decision-making, goal setting, and conflict.

Greater Toronto Area, Canada

Implementation of several digital transformation projects: Salesforce, DayForce, RingCentral,Genesys, MS Dynamics GP, VMWare, SupplyLogix, McKesson Central Fill at Canadaheadquarters and US subsidiary.Outsourcing MedAvail manufacturing to new vendor, from bidding to production.Managed implementation and software releases from, planning, monitoring, and.

Greater Toronto Area, Canada

Coordinated and controlled the implementation of a telecommunications platform (RingCentral) at our Canada headquarters and US subsidiary.Support to project managers and VP-PMO to manage and control projects, planning, monitoring and controlling, tracking management and reporting for all projects, reports, testing and quality control efforts.Monitored.

Greater Toronto Area, Canada

Respond to customer concerns, support, and assist in the achievement of store customer care and sales goals and objectives;Follow company standards in resolving customer concerns and escalate to the manager where required to ensure timely resolution;Customer Service with active listening and adapting your approach to tailor to customer needs will go a long.

São Bernardo Do Campo, São Paulo, Brazil

Planned and controlled projects with budgets of more than 100 million euros.Stakeholders’ management, negotiated projects, programs and portfolios betweengeographically dispersed teams, monitored project performance, controlled projects,managing and distributed project results.Prepared kick-off meetings and maintained account documentation, KPIs, status.

São Bernardo Do Campo, São Paulo, Brazil

Plan and control projects' budget along with KPI's follow-up.Project planning of worldwide projects with over three hundred million euros plan.Development of MS Office such as Word, Excel, PowerPoint, MS Visio, and MS Project.Coordinate meetings with worldwide teams.Continuous improvement, including 5S standards implementation in R&D.Analyze data for IT.

São Paulo, São Paulo, Brazil

Business administration focused on profitability and leveraging performance metrics to improve supply chain operations. Professionalism to collaborate with Supply chain operations management, constant market research, and continuous improvement application.Lean manufacturing coordination, logistics management, and process optimization.Development of new.

São Paulo, São Paulo, Brazil

Scheduling execution of out-of-scope contract services, visits in contract, and technical surveys.Budget control, coordination, and implementation services.Coordinate meetings and supervision of services on site.Designate different teams for the specific chain of activities.Supply chain operations, coordination and implementation of industry regulations.

São Paulo, São Paulo, Brazil

Issuance of proposals;Organizing documents;General services;

Post Graduation, Project Management, 3.3

Bachelor Of Engineering - Be, Engineering/Industrial Management