Sergio Gallardo Email & Phone Number

Tempe, Arizona, United States

Analyzed, negotiated, and provided decision on loan requests submitted from multiple originating sources. Provided prudent credit decisions within established approval guidelines, in compliance with all state and federal laws, as well as, OneMain policies and procedures.

Main point of contact in mortgage loan process to ensure a streamline experience. Responsibilities included collecting documentation to meet outstanding stipulations, verified that documentation met Wells Fargo guidelines, communicated credit decisions, contacted 3rd party vendors and ensured that underwriters had all the necessary information to make a credit decision. Products that were processed include FHA, Conventional and VA Refinances.

Verified direct auto sales and auto bank originated applications. Responsibilities included verifying information on loan application and documentation provided to meet outstanding stipulations to allow underwriting team to make a credit decision. Stipulations responsible to clear included income/employment, vehicle information/value, personal customer information and identifying possible fraud.

Made outbound calls to current Wells Fargo customers to inform them of the benefits of refinancing their vehicle with Wells Fargo. Responsibilities included originating loan applications, collecting necessary documentation to fulfill stipulations and closing loans. Considered main point of contact throughout refinance process between customer and Wells Fargo.

Tolleson, Az

Worked with walk-in and web based customers to find a vehicle that fit their needs. Responsibilities included running credit applications and selling finance terms to provide the best customer experience.

Tempe, Az

Primary functions will include contacting customers that have inquiries about business opportunities with location, part of marketing development of business within the area, and help State Farm Agent with general functions.

Was a representative of ALAC at various events hosted on site. Helped with the daily functions of the art center and provided feedback on ways to improve functions on site.