Sergio Katzenstein Email & Phone Number

Tecate Baja California

Working on Active Directory and network user accounts administrationNetwork administration, Monitor tools PRTG, Solar winds, WiresharkCisco-Meraki experience Dashboard.Troubleshoot technical problems and implement IT solutions I worked on an Internet redundancy plan that can ensure business continuity.Implementing the Office 365 platform and email migration.

Tijuana Area, Mexico

Network Operation Center Administrator• Responsible for monitoring networking systems, networking devices, and building custom built tools• Handle the tasks of developing cisco architecture and networking platforms• Analyzing network topologies and identifying network performance issues• Responsible for handling first level troubleshooting issues, upgrading operating systems, and planning layout for configuration systems• Handle the tasks of providing support in network… Show more Network Operation Center Administrator• Responsible for monitoring networking systems, networking devices, and building custom built tools• Handle the tasks of developing cisco architecture and networking platforms• Analyzing network topologies and identifying network performance issues• Responsible for handling first level troubleshooting issues, upgrading operating systems, and planning layout for configuration systems• Handle the tasks of providing support in network acquisition and analyzing network traffic requirements• Network administration tasks as well as analysis of data communications networks Show less

Tijuana Mexico

Client Technical Specialist create and maintain strong, trusted client relationships at all levels within the client business. The job role is to design the best IT solution and recommendations for the customer, applying my broad technical skills, industry knowledge and business acumen expertise. These recommendations leverage IBM technologies, design, integrated solutions and offerings to solve the client business challenges and deliver value.I have successfully designed, developed… Show more Client Technical Specialist create and maintain strong, trusted client relationships at all levels within the client business. The job role is to design the best IT solution and recommendations for the customer, applying my broad technical skills, industry knowledge and business acumen expertise. These recommendations leverage IBM technologies, design, integrated solutions and offerings to solve the client business challenges and deliver value.I have successfully designed, developed, presented and delivered, IT infrastructure, and service projects for various types of companies, proving that the solution will bring a substantially benefit to the business.Responsible for managing the relationship with assigned business partners, perform enablement campaigns and introduce them to the use of different tools to perform assessments, quotes, ROI analysis, TCO reports, Show less

Tijuana Area, Mexico

Technical Sales SupportTelecommunication project designAs a TSS my responsibility was to assist the sales executive and to do a consulting sales job. To show how Alesta and their infrastructure can help the client business Deliver the best voice and/or data project to provide LAN/WAN connectivity for the company. I designed one of the largest MPLS Network infrastructure implemented in Mexico

Network AdministratorServer’s infrastructure Supervision Maintenance, upgrading, backup running, policy security, e-mails, access control, antivirus WAN administration, maintaining service levels and ensuring systems’ securityService monitoring and control of all critical equipment’s such as switches and routersMaintenance program, supervision and inventory for 1400 pc’sCoordinate the technical support to end usersLAN administration and monitoring the network… Show more Network AdministratorServer’s infrastructure Supervision Maintenance, upgrading, backup running, policy security, e-mails, access control, antivirus WAN administration, maintaining service levels and ensuring systems’ securityService monitoring and control of all critical equipment’s such as switches and routersMaintenance program, supervision and inventory for 1400 pc’sCoordinate the technical support to end usersLAN administration and monitoring the network activity Hardware and software troubleshootingUpdating and upgrading the desktop computers, (MS Windows Applications and antivirus) Show less

Bachelor'S Degree, Information Technology

Bachelor degree: Information technology

High School

High School