Sérgio K. Email & Phone Number

São Paulo, São Paulo, Brasil

Marketing, Sales, Customer Success, Growth, Project and Process, Revenue, HR, Research and Development.

Curitiba, Paraná, Brasil

Deployment of MeuMercado.App

Joinville Area, Brazil

 Deployment of the Operations and Services Department, responsible for Procurement, Logistics, IT, PMO and Services (Facilities and Post-sales); Projects deployed in 1 month, such as service desk, cash management, inventory valuation, decreasing the backlog of deliveries by more than 50% and delays by more than 80%; Definition of Policies, Procedures, KPIs and other management indicators; Deployment of BPM, Corporate University, Integrated Communication, DHO Programs, Lean (case of success TOTVS); Implementation of S & Op, in addition to the organizational redesign, focusing on increasing

Curitiba E Região, Brasil

- Projects implemented in 1 month, indicating growth of 38% (income) / 49% (margin) compared to the previous year;- Definition of strategy "Go to Market" for the group companies.- Development of statistical tools to sales support (Pipe Line, Total Market Coverage, Hit Rate, Productivity per channel, among others);- Project management;- Implementation of new sales channels;- Mapping and analysis of market ;- Mapping and Management of sales channels;- Definition of Policy, Procedures, KPIs and management reports;- Management and segmentation of the market;- Definition and monitoring of business indicators;- Monitoring the end-to-end sales process;- Responsible for the integration of the group companies;- Shared Services Center Deployment, responsible for HR, Communication, Channel Planning, Trade Marketing, Supply Chain, IT, Tax and Telemarketing.

Curitiba, Paraná, Brasil

- Development of statistical tools to sales support (Pipe Line, Total Market Coverage, Hit Rate, Productivity per channel, among others);- Identification of potential markets;- Project management with sales focus;- Implementation of new sales channels;- Assessment of sales processes;- Mapping and analysis of market;- Mapping of sales channels;- Policy Definition, Commercial Procedures, indicators and management reports;- Management and segmentation of the market ;

Curitiba

- Marketing and Sales Planning;- Monitoring / Management of civil works;- Negotiation with customers;- Preparation of commercial proposals and management reports;- Mapping and analysis of the market;- Interface with logistics, sales support, after sales, engineering (project);- Definition of processes, organizational structure, organizational changes.

São José Dos Pinhais

- Responsible for the supervision of 6 production lines and spare parts, with 7 employees.- Negotiation with suppliers;- Use of Lean Manufacturing system for production and materials scheduling ;- Implementation and improvements on ERP and Lean PPC;- Implementation of management reports, action plans and continuous improvement (Kaizen);- Project management;- Creation of KPIs and SLAs;- Process Restructuring of PPC;- Training and development of the team;- Logistics Planning.

Curitiba E Região, Brasil

- Sales channel management;- Negotiation, Implementation and Contract Administration;- Development of policies and procedures of the commercial area;- Responsible for team of 8 employees;- Creation of new business units;- Management reports, action plans and continuous improvement;- Project management;- Training for sales;- Management of the administrative and financial areas (cash flow and budget);- Responsible for growth of 400% in two years.

Curitiba E Região, Brasil

- Responsible for National and International Shopping;- Responsible for Negotiation and Contract Administration of services and long-term materials;- Responsible for negotiation and monitoring of approximately 50 contracts (National, Service Delivery) of R$ 80 million per year;- Supplier Development and evaluation;- Monitoring of Budget and Cash Flow;- Project management;- Follow-up of purchases;- Development of RFQs and RFPs.

Master Of Business Administration (Mba), Marketing

Master Of Business Administration (Mba), Strategic Management

Bachelor Of Business Administration (Bba), Business Administration

Bachelor'S Degree, Electrical Engineering