Sergio Gabriel, Longo Email & Phone Number

Yerevan, Yerevan, Am

Softconstruct is an imagination-driven tech company that develops innovative technology solutions for various industries. A global brand with over 6000 employees and 10+ independent trademarks. Some of the products and services offered by Softconstruct are:• BetConstruct: a leading software provider for gaming and sports betting businesses.• FeedConstruct: a real-time sports data and digital content provider.• Ucraft: an advanced drag-and-drop website builder.• Fastex: a Web 3.0 solution-based ecosystem.• FastShift: an instant and secure online payment service.• Hoory: an AI-powered assistant for customer communication.• PandaMR: a metaverse for businesses and communities with immersive 3D virtual solutions.• VBET: an international sports betting and gaming operator.

Florianópolis, Santa Catarina, Br

Caleta Gaming is a provider of premium online and mobile content, the game design and development company for the Casino Industry.

Wilmington, Delaware, Us

Develop the Peruvian Renewable Energy (Solar) and Storage market for Intermepro and its associated brands: Schneider Electric Solar, SUNGROW, GCL, Luminous, Xantrex, Ingeteam, Tigo Energy, Green Rhino, Betta Batteries, HRESYS, Kilovault, Fortress Power batteries, and Storage (Telsa, BESS SE.) Develop the services and projects division for Peru.

London, Gb

Management of revenues generated through the adoption, retention, and expansion of products and services, achieving a solid relationship based on customer satisfaction. Building a strategic relationship with the customers' decision-makers and operational areas. Leading the Technical Account Managers and Client Managers units of Latin America based in Peru, Mexico, and Argentina. Reported to the Director of the Americas.• Management of the customer portfolio achieving 100% of the retention objectives and new opportunities, in a business of more than 40K slot machines connected in more than 200 casinos, e-gaming and sports gaming ensuring the expected revenues.• Establishment of the processes for customer service, including the design, launch, and development of tools and areas such as centralized call centers, automatic scorecards with KPI’s, automatic service surveys achieving an NPS of 90% and positioning the 100% of the casinos with an optimal Health indicator.

London, Gb

Leadership of the services provided to the clients of the Casino Management System. Managed a regional team of 14 collaborators in Uruguay, Chile, Colombia, Argentina, and Peru. Reported to the General Manager of Gaming for Latin America and the Caribbean.• Implementation, star-up, and continuous support of the Casino Management System and support to major operators in Latin America, with 20K slot machines connected in more than 100 casinos and several countries: Masaris group Peru, Sun-Dreams Monticello Chile, Casinos del Litoral Argentina, Grupo Sam Peru, Sortis Panama, Rouge et Noir St Maarten, Caravelle StCroix, etc.

Lima, Lima, Pe

Management of information systems and the technological infrastructure of group companies. Reported to the Corporate General Manager, with 15 collaborators in charge.• Savings of the order of 20% in operating costs by modernizing and integrating the technological platforms of the different companies, renegotiating with service providers and implementing governance control policies for the use of resources, also a new computer center according to ANSI / TIA 942-A standards and the successful implementation of the new Corporate headquarters, including more than 250 jobs.• Alignment of IT objectives with business strategy and the successful implementation of ERP SAP in all group companies, achieving consolidation and ISO 9001 certification.• Savings of $ 1 MM in the supply chain through the implementation of the MRP / SAP system, achieving a reduction in inventories and their associated benefits.

Reported to General Manager.Commercial and technical management of consultancy and system solutions.• Incorporated Repsol to our customer portfolio, generating a revenue of US$ 250M.• Successful implementation of SAP in industrial company Dininno achieving revenues of US$ 130M

Greater Chicago Area, Il, Us

IT management for affiliates in the Andean area, with an operating budget of US $ 12MM. Reported to the Systems Director of LATAM and the VP of Kraft Foods Andean, integrating the Board of Directors, supervising a team of 50 collaborators.• Improvement in efficiency, achieving savings of US $ 4.2 MM by consolidating the operation of the Andean Area.• Cost reduction of US $ 2MM for the implementation of the regional area of shared logistics services.• Optimization of commercial management in traditional channels by standardizing the systems in more than 30 exclusive distributors and the automation of the sales force.• Successful management of more than 20 technology projects that supported the business: CRM, Datamart, VMI, EDI, SOX, DRP, etc.

Greater Chicago Area, Il, Us

Project management of the global human resources system, under SAP technology. Reported to VP HR Latam • Successful implementation of SAP in all Latin American affiliates that merited international recognition

Greater Chicago Area, Il, Us

Manage the implementation and maintenance team of the company's transactional systems (ERP's: BPCS, JDE, SAP), supporting the business of US$ 600 MM, with 4 industrial plants. Reported to the Director of Southern Cone Systems and supervised 15 collaborators.• Lead the successful integration of systems in the context of the 6-business acquisition processes; Nabisco, Terrabusi, Mayco-Capri, Canale, and Vizzolini.• Centralization of the IT service for the countries of the Southern Cone in Argentina, generating savings of US$ 1 MM• Automation of the sales process of the traditional channel that involved 350 online sellers, allowing an increase in turnover by 20% per year• Support all order entry and rout to market process with a volume of 30K daily orders

Greater Chicago Area, Il, Us

IT project management supporting commercial, logistics, and distribution management. Reported to the Systems Applications Manager.• Leadership of more than 30 technology projects in record time. • Automation of the picking process and merchandise dispatch. Investment US $ 10 MM.• Robotic warehouse of finished products with an investment of US $ 7 MM.

Master Of Business Administration (Mba)

Bachelor'S Degree, Sistemas De Información De Gestión, General