Sergio Lopez Email & Phone Number

Madrid, ES

Madrid Area, Spain

• Program, coordinate, implement and monitor the acquisition of materials needed by the company ensuring that such purchases are made at the right time and in the quantities needed.
• Develop budget plans to control expense and meet cost objectives.
• Ensuring the business operates within the company's mission statement.
• Developing and achieving Technical Support objectives and goals to support the organizational vision.
• Ensure customer demands are accomplished according to SLA.
• Identifies improvement areas and plans and implements systems to boost company effectiveness.

• Guarantee each country’s cut off.
• Guarantee 100% client satisfaction through the scanning of each item.
• Guarantee that packages with special requirements are transferred to their corresponding area.
• Guarantee packages with priorities are in the corresponding area.
• Guarantee that packages allocated to each airplane container is correctly stored for the country of destination

• Responsible for meeting the weekly collection goals established by the Company.
• Guarantee client satisfaction.
• Guarantee the logistic for DAP (Delivery Activities Planning).
• Provide a friendly service
• Offer enthusiastic sales guidance to customers
• Assist in the maintenance of a quality showroom

• Manage all operations in the Bakery: Purchase, Customer Service, Recruitment, Health, Safety, Maintenance, Payroll and Stock Control.
• Coordinate the logistics of deliveries to the different stores with dependence to the dessert centre.
• Negotiate with food providers the best prices where the cost of the product never reaches the 30% of the monthly cost of food.
• Guarantee the best handling of product, complying with the rule FIFO (First In First Out).
• Guarantee the correct operation of equipment controlling equipment, temperatures, storage and handling of products.
• Recruit and train employees in the different areas to perform.

• Was responsible of the follow- up of purchase orders with different couriers.
• Coordinated logistics, pick-ups and distribution to different clients managing different cut offs.
• Processed input of merchandise in warehouse to process purchase orders placed.
• Assigned route to retire merchandise from different clients.

• Managed sales for the 10 most important supermarket chains in Venezuela, composed by 180 distribution points and stores around the Country.
• Develop a distribution line to guarantee presence of products nationwide.
• Negotiate distribution and sale costs.
• Executed and supervised the Market Plan designed by Marketing according to the needs of the Company.
• Was responsible of meeting the quarterly sales goals established by the Marketing Director.
• Administered the annual budget to be distributed in publications, advertisement, special events and marketing needs of our most important clients.

• Managed the accounting of the company.
• Responding to customer and management inquires regarding service schedules, inventory & shipment status.
• Coordinating multiple schedules for a variety of service providers in the daily effort to complete order demand.
• Controlled all courier shipments at national levels.
• Guaranteed the delivery of monthly invoices in a period of time no longer than 48 Hours.

Master'S Degree, Logistics, Materials, And Supply Chain Management

B.A. Administration And Computer Science, Administration And Computer Science

Lean Six Sigma Black Belt.