Sergio Makoto Hiraoka Email & Phone Number

Waikato, New Zealand

• Planning third party manufacturers (natural health products) and honey batch building (MPI and overseas government compliance)• Saving NZD 2MM of "bad stock"• Purchasing raw material and packaging and liaising among suppliers, 3PM and logistics team.

Waikato, New Zealand

• Establish relationships with key stakeholders both internally and externally• Collaborate with suppliers, 3PLs, freight forwarders and external manufacturers on raw materials and finished goods supply.• Supervision of inventory transactions, stock levels and replenishment lead times.• Continuously improve external supplier / manufacturer performance.• Project to increase alcohol gel production capacity during COVID19 • Collaborate with Procurement and internal-company partners to ensure supplier demand forecasts are accurate• SAP and JDE user

Hamilton, New Zealand

Leaders in Weighing & EID, Milk Cooling & Tanks and Dairy Automation product and service solutions.• Oversee the sales and operations process, managing interactions with forecast teams, local and international suppliers, and handling logistics and customs coordination.• Define and implement go-to-market strategies and sourcing objectives to ensure high-quality supply, streamline the supplier base, and achieve consistent cost savings without compromising quality.• Oversee inventory transactions, stock takes, cycle counts, assembly planning, and job processing to ensure KPI targets are met.• Develop and execute new procurement strategies and supplier performance programs to enhance operational efficiency.

Auckland, New Zealand

• Responsible for controlling the planning process to ensure customer needs are met whilst optimizing operational efficiency (S&OP), global commodity sourcing strategy, contract and supplier management and forming a centralized system for domestic and overseas purchasing serving 3 plants and forecasting. Liaising with freight forwarders, container shipping, and truck companies and 3PLs.• Supporting and participating in company initiatives in the areas of Safety, Productivity, Quality and Human Resources programmers.• Knowledge of HACCP and Microsoft Dynamics AX (ERP) user.

Auckland, New Zealand

Working within a tight-knit team and reporting to the Managing Director:• Issuing all export shipping documentations required to meet NZ and destination Countries regulations (CEDO, Certification of Origen, Packing list, Insurance, SLI, B/L, Dangerous Goods and IMO declaration, and MPI certification) to ensure efficient export of goods within strict deadlines• Researching and ensuring that regulatory and statutory compliance requirements are met locally and abroad • Communicating with transport companies and international freight forwarders in overseas countries• Record the movement and placement of goods while they are in transit• Communicate with customers in relation to international forwarding process• Handling complaints and other relevant duties• Developing and maintaining relationships with customers and vendors• Translating documents and communication with clients and MPI; Spanish to English and vice versa• Invoicing, payments by XERO system and issuing monthly GST return

Auckland, New Zealand

New Zealand trader company Helping start-up their import/export business and set-up their operations.

São Paulo Area, Brazil

• Lead a procurement team with focus on category management and handling complex cases. • Collaborate effectively with internal stakeholders to foster strong business partnerships. • Identify supplier markets, evaluate current and future market conditions, assess emerging capabilities, and determine suppliers' commercial requirements. • Issue RFPs and RFQs; negotiate terms, evaluate and approve proposals, provide recommendations to managers and directors for final approval, develop contract agreements, and manage risk. • Classify and manage suppliers with a focus on strategic relationships, continuous improvement, and innovation. • Ensured compliance with Sarbanes-Oxley requirements • Budget: USD 300 MM per year and Savings of USD 16MM in 2013

São Paulo Area, Brazil

• Responsible for railway freight negotiation, contract development, railway projects. All freight and raw materials procurement, as well as in hiring logistics services for internal handling equipment and distribution. Also all operational planning in export & import and intercompany operations (Brazil, Colombia and Argentina). • Managing Road-Railway Distribution Center and Railway Dispatch project, which diversified transport mode and distribution strategy (USD 13MM in investments and VPL of USD 4MM) involving the following: Studying refurbished wagons, signalling and rail investment, rolling-stock, layout, flow of trucks, area sizing at DC, WMS, locality research,  Negotiations with railway companies, logistics operators and transport companies,  Financial and operational feasibility. • Leadership of the Logistics Network Redesign project supporting an increase in the number of DCs infrastructure from 7 to 14, enabling changes in commercial strategy with the subsequent market-share increase from 9% to 15% and increased sales with future profit that may reach USD 15MM.• Planning and schedule to maximise utilisation of trucks over each route for Hydrochloric acid.

• Distribution Planning throughout Brazil for Chocolates, Biscuits and Concentrated Fruit-Juice.• DC Demand Planning (São Paulo, Curitiba and Recife) versus programming production at each factory, stock level and S&OP.• Interfacing with Customer Service, PCP, planning the distribution of new-product, kit and promotional-product launches, planning with Trade Marketing of products for exportation.• Management of the Logistics Operator (Mclane) for compliance with programming and area KPIs.

• Leadership of the new Distribution Center project (US$ 15 million in investments) from conception to implantation: data collection, financial and operational feasibility, localisation research, area sizing, time and movement studies, picking conveyer and transporter system on Autocad, negotiations with national and international suppliers.

São Paulo Area, Brazil

Career initiated as Logistics Trainee at SADIA S.A, from 1999 to 2000 participating in a structured Supply-Chain program and later as BI to the Supply Directorate.

helped to develop ISO-9001 program and fomenting international business for small- and medium-sized companies (NASA) in the region.

Diploma In Business - Major In Project Management (Level 7), Business

Mba, Executive Mba

Graduation, Production Engeering