Sergio Martinez Email & Phone Number
@huawei.com
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Who is Sergio Martinez? Overview
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Sergio Martinez is listed as Service Manager at Zeleris, a with 184 employees, based in Spain. AeroLeads shows a work email signal at huawei.com and a matched LinkedIn profile for Sergio Martinez.
Sergio Martinez previously worked as Operations Lead Iberia at B2X Care Solutions and Service Director Spain at Huawei Cbg España. Sergio Martinez holds Master Of Business Administration (M.B.A.) from Universidad Politécnica De Madrid.
Email format at Zeleris
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AeroLeads found 1 current-domain work email signal for Sergio Martinez. Compare company email patterns before reaching out.
About Sergio Martinez
Telecommunications Experienced with more than 10 years in Mobile Industry. I have experience as Service Support Manager in mobility solutions and products, New Technologies, International Project Management, Suppliers Management and Customer Management. Sales and Marketing Support.Consistently meeting goals (Sales Support, Customer Satisfaction, KPI, Productivity, Global Projects completion). Proactive, International Environment, Communication skills, well organized, Dynamic polyvalent and very focus to get organization goals.Specialties:• Sales and Marketing technical support management. Product and Solutions implementation and presentation. • Technical Solutions Implementation• Supplier Management• Call Center Management• Operation and technical service support management. Spain, France, Portugal. • Project Management International Environment• Customers and Suppliers Management. International Environment• Customer focus• Technical background: GSM, UMTS, LTE, Cloud Computing, Mobile Platform(Android, WM)
Listed skills include Mobile Devices, Problem Solving, Operations Management, Sales Support, and 11 others.
Sergio Martinez's current company
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Sergio Martinez work experience
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Operations Lead Iberia
Operations Lead After Sales Services for Spain & Portugal.
Services Manager Spain Devices
Manage Customer Services Department for Huawei Spain Devices.
Customer Services Manager
Manage Customer Services Department for Spain and Portugal to provide direct support to Sales Department.
Service Support Manager
o Control and follow up activities in service suppliers. o Sales and Marketing Support, Solution Implementation and product presentation.o Periodical international engineering group review in open issueso KPI control on Repairs Centers following SLA agreed with Carriers.o Lead different international projects in EMEA regiono Process Improvement implementation and control in service supplierso Audit Process.
Technical Support Lead For Iberia & Sme Emea
o Control of Services Center to get Technical KPI designated by Organization. Quality Assurance and Audit Responsible on Service Centers to get SLA.o Train Services Center on Repair Process, Products and Tools.o Interface Engineer EMEA on Global Projects. Main reference on different Global projects to manage and implement on EMEA region.o Complaint management and call center interface with global group.o Interface Implementation on call center global projects in all stuffs.Project Managment:o Test System Implementation for level 3 and level 4 repairs for EMEA region.o Test and new solution tools for level 1 and level 2 for EMEA region.o RF test system implementation for level 2 repairs for EMEA region
Technical Support Engineer & Call Center Manager
Call center management. Start up operations, negotiations, train management and KPI control to identify key improvements. Get it best cost and customer satisfaction in all around EMEA call center platforms. Added to Technical Support functions.
Technical Support Engineer
Train Services Centers, Support, Repair Process Stuffs for Spain and Portugal.
Field Test Engineer
o Validation of GSM/GPRS terminals using available conformance. o Testing, debugging and escalating on time issues detected and fix requires committing carrier specifications. o Integration and customization test cases for new features replicating scenarios.
Colleagues at Zeleris
Other employees you can reach at zeleris.com. View company contacts for 184 employees →
Daniel Bonilla Paredes
Colleague at ZelerisBarcelona, Catalonia, Spain
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FM
Francisco Marquez
Colleague at ZelerisGreater Murcia Metropolitan Area, Spain
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JM
Juan Manuel Corrales Gonzalez
Colleague at ZelerisGreater Madrid Metropolitan Area, Spain
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SG
Sheyla Gallego Martinez
Colleague at ZelerisGreater Zaragoza Metropolitan Area, Spain
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FF
Feli Feli
Colleague at ZelerisMadrid, Community Of Madrid, Spain
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MC
Manuel Campos García
Colleague at ZelerisCommunity Of Madrid, Spain
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MS
Mario Sanchez Durandez
Colleague at ZelerisGreater Madrid Metropolitan Area, Spain
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MJ
María Jesus Rodrigo Marcos
Colleague at ZelerisGreater Madrid Metropolitan Area, Spain
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DA
David Arias Perez
Colleague at ZelerisMadrid, Community Of Madrid, Spain
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JJ
Juan José Luna García
Colleague at ZelerisSeville, Andalusia, Spain
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Sergio Martinez education
Master Of Business Administration (M.B.A.)
Engineer'S Degree, Telecommunications Engineering
Frequently asked questions about Sergio Martinez
Quick answers generated from the profile data available on this page.
What company does Sergio Martinez work for?
Sergio Martinez works for Zeleris.
What is Sergio Martinez's role at Zeleris?
Sergio Martinez is listed as Service Manager at Zeleris.
What is Sergio Martinez's email address?
AeroLeads has found 1 work email signal at @huawei.com for Sergio Martinez at Zeleris.
Where is Sergio Martinez based?
Sergio Martinez is based in Spain while working with Zeleris.
What companies has Sergio Martinez worked for?
Sergio Martinez has worked for Zeleris, B2X Care Solutions, Huawei Cbg España, Colt Technology Services, and Motorola Mobility.
Who are Sergio Martinez's colleagues at Zeleris?
Sergio Martinez's colleagues at Zeleris include Daniel Bonilla Paredes, Francisco Marquez, Juan Manuel Corrales Gonzalez, Sheyla Gallego Martinez, and Feli Feli.
How can I contact Sergio Martinez?
You can use AeroLeads to view verified contact signals for Sergio Martinez at Zeleris, including work email, phone, and LinkedIn data when available.
What schools did Sergio Martinez attend?
Sergio Martinez holds Master Of Business Administration (M.B.A.) from Universidad Politécnica De Madrid.
What skills is Sergio Martinez known for?
Sergio Martinez is listed with skills including Mobile Devices, Problem Solving, Operations Management, Sales Support, Supplier Managment, Technical Support, Customer Satisfaction, and Project Management.
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