Sérgio Martins Batista Email & Phone Number

Brussels, Brussels Region, Belgium

- Managing and curating content for the website: digital-strategy.ec.europa.eu- Writing and reviewing webpages, factsheets, newsletters, and policy overviews- Liaising with different units to gather information- Defining and executing content strategy- Expertise in digital policies (e.g., data, AI, connectivity, cybersecurity, DMA, DSA) - Coordinating the translation of content into the 24 official EU languages

Brussels, Brussels Region, Belgium

- Assisted project officers with queries on IT internal tools- Assisted in interpreting work programmes, calls texts and grant agreements- Coordinated various aspects of grant management, including Grant Agreement Preparation, Amendments, Reporting, and Payment- Managed Horizon Europe documents in the Funding and Tenders Portal- Used JIRA to collaborate with development teams in project tracking, issue monitoring, and resolution. - Drafted articles for the knowledge base

Brussels Area, Belgium

Europe Direct is the EU’s general information centre, a service under DG COMM. My responsibilities encompassed tasks of different natures and required multitasking and prioritising depending on the service’s needs:Language Coordinator for the English-speaking team:- Team coordination (workload management and motivating colleagues)- Proposing and implementing the reorganisation of the workflow and distribution of tasks- Handling sensitive cases (e.g., BREXIT and… Show more Europe Direct is the EU’s general information centre, a service under DG COMM. My responsibilities encompassed tasks of different natures and required multitasking and prioritising depending on the service’s needs:Language Coordinator for the English-speaking team:- Team coordination (workload management and motivating colleagues)- Proposing and implementing the reorganisation of the workflow and distribution of tasks- Handling sensitive cases (e.g., BREXIT and Covid-19)- Weekly and monthly reporting to the management Back-up Supervisor for Horizon 2020, DGs ECFIN FISMA:- Regular contact with the DG COMM DG ECFIN, DG FISMA and Research Executive Agency (REA) regarding guidelines and lines to take (LTTs)- Expertise in Horizon 2020 and EU research policies- Monitoring development of EU policies – Financial and Economic affairs- Contributing to the team’s Knowledge Database- Training new colleagues Show less

Brussels Area, Belgium

- Advising citizens, companies, and civil servants on EU Affairs and EU policies. - Researching and answering enquiries in Portuguese, English and Spanish- Handling sensitive cases E.g. BREXIT, Catalonian Referendum and Volkswagen, etc- Contributing to the team’s Knowledge DatabaseEnquiries regard EU Funding, Erasmus+, passenger rights, EU social security coordination, visa and migration policies, data protection and consumer rights, as well as EU decision-making and the… Show more - Advising citizens, companies, and civil servants on EU Affairs and EU policies. - Researching and answering enquiries in Portuguese, English and Spanish- Handling sensitive cases E.g. BREXIT, Catalonian Referendum and Volkswagen, etc- Contributing to the team’s Knowledge DatabaseEnquiries regard EU Funding, Erasmus+, passenger rights, EU social security coordination, visa and migration policies, data protection and consumer rights, as well as EU decision-making and the European Commission political priorities. Show less

Bruxelas E Região, Bélgica

Communication Assistant at the European Anti-Fraud Office (OLAF) - tasks included:- Proposing and organising a visit of Blue Book Trainees to OLAF- Organising the visits of external institutions and other events - Creating a visits database - Analysing data and writing a report on the previous visits- Writing a proposal for creating an institutional LinkedIn account - Research on how European Institutions use Social Media- Writing minutes- Conducting press reviews

Lisboa E Região, Portugal

- Writing reports and content for the website and intranet- Developing of questionnaires and statistical analysis- Organising and publicizing events- Updating the database of contacts

Lisboa E Região, Portugal

- Writing content web content and internal newsletter (Publisher)- Developing and implementing an SEO (Search Engine Optimization) strategy- Publishing content on the Website (WordPress)- Managing Social Media (Facebook and LinkedIn) - Organizing events- Performing Market research and creating databases

Lisboa E Região, Portugal

Main tasks: - Conducting press reviews and doing clipping- Responding to customer queries (by phone and email)- Managing partnerships- Social media management (Facebook and LinkedIn)

Master Of Arts In Eu International Relations And Diplomacy, Mario Soares Promotion

Activities and Societies: Some of the most relevant subjects: International EU negotiation Analysis Public Relations and Communications.

Master'S Degree, Marketing, 17 (0-20 Scale)

During the masters degree classes I have applied everything I have learned to the business world. The main subjects were: • Customer.

Bachelor'S Degree, Communication Sciences, 15 (0-20 Scale)

I have accomplished a Bachelor in Communication Science with a specialization in Strategic Communication and a minor in Culture and Arts..

Workshop, Social Media Marketing Strategy

Workshop, Digital Content Creation & Strategy