Sergio Monroy Email & Phone Number

Innovative Learning Experience Designer oriented to meaningful learning with a bachelor's degree in education, emphasizing social sciences, and extensive experience in creating engaging and effective E-learning solutions. Proficient in analyzing data and designing strategies tailored to client needs, utilizing storytelling and gamification techniques to enhance learning experiences. Skilled in the implementation of AI-based tools for BPO, project management, and the development of high-quality training materials.Expert in using Learning Management Systems (LMS) for the setup, adaptation, and support of training content. Adept at monitoring and analyzing training material data to inform strategic decisions. Proven ability to present results and propose new strategies, train diverse teams including trainers, SMEs, staff, and administrative personnel, and manage the creation of E-learning courses for large user bases (1,000+). 9Proficient in tools such as Photoshop, Camtasia, Adobe Captivate, Articulate Storyline 360, and Office 365, ensuring the creation of visually appealing and interactive learning materials.