Sergio Mauricio Moreno Quintero Email & Phone Number

Stoney Creek, Ontario, Canadá

◉ Operated and set up the cooking and smoking systems; keep track of its normal operation as well as notice and address immediately any deviations.◉ Monitored the cook operation in accordance with established HACCP and GMP guidelines including visual inspections and observations to ensure integrity and food safety.◉ Performed product quality audit on each.

◉ Assist customers via inbound calls and/or outbound calls.◉ Troubleshoot and solve external user issues based on client’s platforms. ◉ Communicate resolutions to users of the client’s platforms through the documentation of cases.◉ Escalate cases depending on the issue in accordance with established procedures. ◉ Work closely with other client’s teams to.

Bogotá, Distrito Capital. Colombia

◉ Supported technical affairs with the aim of evaluate quality of mobile telecommunication services in Colombia regarding the fulfillment of legal, contractual, and regulatory obligations.◉ Audit wireless and broadband telecommunication providers including ISP and mobile operators, through the development of different activities such as verification of.

Bogotá, Distrito Capital. Colombia

◉ Analysis, diagnose, and solve reported issues by Front-Office engineers regarding Radio Access Network (RAN) devices (BTS, NodeB, eNodeB, BSC, RNC) as part of failure escalation processes in accordance with established procedures by the company, supported on different management software tools (Calidad-Gestión, TesGestión, Nokia Networks NetAct, Huawei.

Bogotá D.C. Colombia

◉ Design and configure SDH technology service routes over the fiber optic network for customer. ◉ Design work orders for SDH technology service routes configuration as part of maintenance windows activities held by FrontOffice NOC Engineers. ◉ Elaborate statistical report regarding the amount of SDH service routes configurated.

Bogotá D.C.

◉ Get involved in failure troubleshooting regarding fiber optic network over SDH and DWDM technologies for customer. ◉ Monitor, diagnose and report different types of alarms in accordance with its severity, associated to Huawei optical transmission equipment for the customer's fiber optic network, based on Huawei's proprietary Operations Support System.

Projects:+ Automation of the "Loop de Asfaltenos / Coreflooding" equipment under OPTO 22 SNAP PAC Hardware and Software. | Damage to formation Laboratory / Colombian Petroleum Institute - ICP. ECOPETROL S.A.+ Commissioning of the automation system for the gas compressor engines K5 and K7. | "Lizama" Gas Compressor Station. ECOPETROL S.A.+ Technological.

Ingeniero Electrónico

Programa En Habilidades En Programación Con Énfasis En Aplicaciones Web - Misión Tic 2022

Activities and Societies: | Python | Java | JavaScript | MySQL