GodsTV

Sword of the Necromancer - Horror Tales: The Wine - Space Revenge - Minigolf Tour - Guts ‘N Goals - Exodemon - EIGHT DRAGONS - Wizodd - Evil Inside - Elliot

Assistant in (boardgame/videogame) production & marketing tasks on a daily basis.

- Formation of internal tools & product releases to the different areas.- Writing functional specifications for Developers. - Define and execute QA process for functionalities developed.- Define operations involved in the launch of new products, technologies and platform/service updates.- Monitoring and control of releases and updates of platform/services.- Testing, documenting and analyzing new software/hardware before incorporating it into company services.- Control… Show more - Formation of internal tools & product releases to the different areas.- Writing functional specifications for Developers. - Define and execute QA process for functionalities developed.- Define operations involved in the launch of new products, technologies and platform/service updates.- Monitoring and control of releases and updates of platform/services.- Testing, documenting and analyzing new software/hardware before incorporating it into company services.- Control reported bugs to Developers and bring in the meantime a workaround.- Replying pre-sales petitions from commercial and support teams. Show less

- Create process documentation/workflows.- Identify issues and risks.- Perform trainings to coworkers and external partners.- Extract customer satisfaction KPI. Provide a high-level analysis of data for review.

IT Helpdesk Level 1: Remote support via telephone, videoconference and mail.