Sérgio Paiva Veríssimo Email & Phone Number

Purmerend, North Holland, Netherlands

Technical support for installers with regard to, among other things, camera surveillance, burglary protection and access control.Several brands including Satel, Honeywell, Ajax, AxxonSoft, Dahua, Hikvision, Paxton, Suprema and XPR.

Almere Stad Area, Netherlands

Logistics- Oversee the movement, distribution and storage of materials in an organization. - Control the flow of incoming materials and outgoing finished products to ensure customers receive products on time. - Oversee warehouse, inventory control, material handling, customer service, transportation and planning workers. - Hire, train and evaluate employees. - Prepare worker schedules and ensure warehousing and distribution workers follow safety rules. - Prepare reports for upper management; negotiate shipping and supplier costs, and work to improve the efficiency of the company’s supply chain.RMA, Tech Support- Process, categorize, and answer customer emails and telephone calls, providing high quality service.- Communicate status and schedule to customers.- Code repair and replacement requests and forward when other departments must fulfill.- Enter data, analyze data, and identify trends in repair and replacement requests.- Setting up new way of working, processing and support for quicker response to customers.- Suggesting new work policy to implement in the system to Headquarters.- Responsible for RMA stock and processing it correctly for return to HQ.- Controlling and disputing Amazon returns.Product Specialist- Providing detailed information to all Area Managers in Europe about SP retail products and SP industrial products- Making presentations for all products- Training customers about SP productsTrainer- Introductions to all new members of SP Europe- Explanation about the system used in SP Europe- Training about all SP products Retail and Industrial- Training on the job

Almere Stad Area, Netherlands

RMA, Tech Support- Process, categorize, and answer customer emails and telephone calls, providing high quality service.- Communicate status and schedule to customers.- Code repair and replacement requests and forward when other departments must fulfill.- Enter data, analyze data, and identify trends in repair and replacement requests.- Setting up new way of working, processing and support for quicker response to customers.- Suggesting new work policy to implement in the system to Headquarters.- Responsible for RMA stock and processing it correctly for return to HQ.- Controlling and disputing Amazon returns.Product Specialist- Providing detailed information to all Area Managers in Europe about SP retail products and SP industrial products- Making presentations for all products- Training customers about SP productsTrainer- Introductions to all new members of SP Europe- Explanation about the system used in SP Europe- Training about all SP products Retail and Industrial- Training on the job

Almere Stad Area, Netherlands

Industrial Business Manager - Responsible for business development in Europe- Managing all accounts and expanding business- European support to all Area Managers in Europe for industrial inquiries- Searching for prospects- Supporting Europe with questions to headquarters in Taiwan- Helping Area Managers with finding the right solution for customersProduct Specialist- Providing detailed information to all Area Managers in Europe about SP retail products and SP industrial products- Making presentations for all products- Training customers about SP productsTrainer- Introductions to all new members of SP Europe- Explanation about the system used in SP Europe- Training about all SP products Retail and Industrial- Training on the job

Netherlands

Industrial Business Coordinator Europe- European support to all Area Managers in Europe for industrial inquiries- Searching for prospects- Supporting Europe with questions to headquarters in Taiwan- Helping Area Managers with finding the right solution for customersProduct Specialist- Providing detailed information to all Area Managers in Europe about SP retail products and SP industrial products- Making presentations for all products- Training customers about SP productsTrainer- Introductions to all new members of SP Europe- Explanation about the system used in SP Europe- Training about all SP products Retail and Industrial- Training on the job

Netherlands

Responsible for expanding the SP business within the Benelux and e-Commerce Europe Focus on: - Etail - Distributors - Retail-shops - Resellers - Apple-resellers - Telecom-resellers - Gaming-community - Department-stores (food/non-food) About Silicon Power: Silicon Power Computer & Communications Inc., founded in 2003 with the HQ in Taipei, Taiwan. Silicon Power has been recognized and well accepted by millions of end-users in more than 100 countries, becomes the world's leading manufacturer of flash memory cards, USB flash drives, card readers, DRAM modules, solid state disks, and portable hard drives in less than a decade. In 2006, we received Taiwan Rising Star Award for our foreign business achievement. In 2008, we won 17th National Outstanding Small & Medium Enterprise Award for our outstanding progress. Moreover, with superior quality and innovative design, our products stood out in several competitions and awarded Taiwan Excellence and COMPUTEX Design & Innovation Award in 2009, 2010 and 2011. Winning trust of global consumers, Silicon Power holds a record of successive double-digit revenue growth for last seven years. According to the Common Wealth Magazine's 2010 Survey of Taiwan Top 1000 Manufacturers, our 2009 revenue growth rate was ranked No.11 among Taiwan's top 1000 manufacturers, and even ranked No.1 in semiconductor industry. Range of products: - USB Flash Drives - Flash Memory Cards - Portable Hard Drives - Memory Modules - SSD Disks - Thunderbolt - Wi-Fi Products- Power Bank

Netherlands

Responsible for expanding the SP business within the Benelux and DACH. Focus on: - Distributors - Retail-shops - Etail - Resellers - Apple-resellers - Telecom-resellers - Gaming-community - Department-stores (food/non-food) About Silicon Power: Silicon Power Computer & Communications Inc., founded in 2003 with the HQ in Taipei, Taiwan. Silicon Power has been recognized and well accepted by millions of end-users in more than 100 countries, becomes the world's leading manufacturer of flash memory cards, USB flash drives, card readers, DRAM modules, solid state disks, and portable hard drives in less than a decade. In 2006, we received Taiwan Rising Star Award for our foreign business achievement. In 2008, we won 17th National Outstanding Small & Medium Enterprise Award for our outstanding progress. Moreover, with superior quality and innovative design, our products stood out in several competitions and awarded Taiwan Excellence and COMPUTEX Design & Innovation Award in 2009, 2010 and 2011. Winning trust of global consumers, Silicon Power holds a record of successive double-digit revenue growth for last seven years. According to the Common Wealth Magazine's 2010 Survey of Taiwan Top 1000 Manufacturers, our 2009 revenue growth rate was ranked No.11 among Taiwan's top 1000 manufacturers, and even ranked No.1 in semiconductor industry. Range of products: - USB Flash Drives - Flash Memory Cards - Portable Hard Drives - Memory Modules - SSD Disks - Thunderbolt - Wi-Fi Products- Power Bank

Amsterdam Area, Netherlands

Asked by management to put Asus back on the number 1 spot of the departmentChanging the whole layout of the Shop to boost salesPurchasing the correct models and accessoriesPlanning of products for the flyersGive training (also on the spot) to sales persons about the USP of AsusTraining the other Shop in Shop ambassadors at the head office of Asus in the Netherlands

Amsterdam Area, Netherlands

MediaMarkt has joined forces with Service Planet. Service Planet is a Rotterdam based company that implement ITC related items at the homes of customers. IE setting up a new computer in a new network.Since I worked together with the director of Service Planet when working at Dunnet ITC they asked me to setup this department.End responsible for implementing paid services for repairing on the spot.IE customer can't wait with repairs under warranty that will take over 1 week, most repairs could be done on the spot and therefor a paid service.Implementing digitization of analogue movies and photos to DVD or external hard disk.Implementing a successful formula to build in SSD instead of the old hard disk.

Amsterdam Area, Netherlands

Asked back to Computer Hardware department by management to lead the sales persons.

Amsterdam Area, Netherlands

After having successfully lead the Computer Hardware department it was time for me to try a different department.

Amsterdam Area, Netherlands

End responsible for the whole Computer Hardware departmentPurchasing of all goods (Notebooks, PC, Monitors, Printers, etc.)Managing healthy assortment between entry level, high end level and profit kingsPlanning flyersYearly contract discussions with the brands and distributorsLeading a team of 25 persons along with 12 Shop in Shop ambassadors for Apple, Sony, Acer, Asus, Samsung and HPHiring new employees Work schedule for all employees

Amsterdam Area, Netherlands

End responsible for the whole Computer Accessories departmentPurchasing of all goods (Memory, pointing devices, ink, gaming accessories , etc.)Managing healthy assortment between entry level, high end level and profit kingsPlanning flyersYearly contract discussions with the brands and distributorsLeading a team of 15 persons Hiring new employees Work schedule for all employees

Amsterdam Area, Netherlands

Responsible for purchase of Sony Vaio related products (Notebooks and accessories)First Sony Shop in Shop store at MediaMarkt in the NetherlandsChanging the department layoutChoosing products to be placed in flyersControlling prices compared to competitorsLeading a team of 4 persons along with one ambassador of SonyGiving training on the job to other salespersons about Sony VaioMaking work schedules

Amsterdam Area, Netherlands

Responsible for purchase of Apple related products (iPod and Mac related)One of the first Apple Shop in Shop at MediaMarkt in the NetherlandsChanging the department layoutChoosing products to be placed in flyersControlling prices compared to competitorsLeading a team of 3 personsMaking work schedules

Amsterdam Area, Netherlands

Responsible for sales to end userUp- and Cross sellingHelping out with service center questionsKeeping the department organized

Amsterdam Area, Netherlands

Assisting the branch manager:- Changing and keeping up to date the showroom layout- Working schedule for all employees- Resolving complaints- Making presentations for head quarters- Hiring new employees- Yearly talks with employees

Amsterdam Area, Netherlands

Responsible for sales to B2C and B2BAiding with PC purchase plan at the office of customersAssembling small servers (Compaq)Assisting Technical Service CenterAssisting warehouseAssisting the assistant manager

Amsterdam Area, Netherlands

Service Engineer:-Technical Service Centre-Onsite supportAssembly Engineer:-Assembling computers for costumers. (UVA Universiteit van Amsterdam was one of the major costumers)

Amsterdam Area, Netherlands

Behind the bar at different bars behind the customs on Schiphol airport. Mostly stationed at the E/F Holland Casino bar.