Sergio Paulo Dias Lopes
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Sergio Paulo Dias Lopes Email & Phone Number

Customer Support Specialist at Transcom
Location: Gondomar, Porto, Portugal 7 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Transcom
Role
Customer Support Specialist
Location
Gondomar, Porto, Portugal
Company size
16551 employees

Who is Sergio Paulo Dias Lopes? Overview

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Quick answer

Sergio Paulo Dias Lopes is listed as Customer Support Specialist at Transcom, a with 16551 employees, based in Gondomar, Porto, Portugal. AeroLeads shows a matched LinkedIn profile for Sergio Paulo Dias Lopes.

Sergio Paulo Dias Lopes previously worked as Interpreter English - Portuguese at Languageline Solutions and Senior Customer Support at Concentrix. Sergio Paulo Dias Lopes holds Business Administration And Management, General from Cct College Dublin.

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Email format at Transcom

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Transcom

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Profile bio

About Sergio Paulo Dias Lopes

SergioI am originally from Brazil.I have lived in Ireland for 4 years, and now living in Portugal since 2018I am a Resident Permit card holder with rights to work in the countryBusiness and HR backgroundI have over 15 years of professional experience with customer services.More then 10 years working in call centre environment using English as first language. Working for international companies.Worked providing help desk and also troubleshooting.Experiences as Supervisor and Team Leader for Companies such as At&t and Netflix. I have worked as Customer Service / Sales Rep. For a travel company in the Algarve, ICE Enterprise for 3 years.Currently since 2021. I have being working as a Portuguese/English interpreter for different areas such as Medical, Insurance, Banks etc.

Current workplace

Sergio Paulo Dias Lopes's current company

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Transcom
Transcom
Customer Support Specialist
Porto District, Portugal
Website
transcom.com
Employees
16551
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7 roles

Sergio Paulo Dias Lopes work experience

A career timeline built from the work history available for this profile.

Customer Support Specialist

Transcom

Porto District, Portugal

Senior Customer Support

Concentrix

Oporto, Portugal

Provide assistance to customers from a Top brand company related with Phone Softwares and Mobile Technologies.Attending the UK and Republic of Ireland markets.

Aug 2020 - Aug 2021

Customer Services Travel Sales Consultant

International Cruise & Excursions, Inc. (Ice)

Albufeira Portugal

Providing excellent Customer Service for the Canadian and USA timeshare owners. Guide and assist members with their travel and vacation plans. To book hotels, car rental, resorts and airlines persuading members towards the best quality and most profitable options

Feb 2018 - Aug 2020

Customer Assistant

Lidl Ireland

County Dublin, Ireland

multitasking, serving Irish members on a daily basis, guiding customer to the desired items. and providing trainings and mentoring new hires

Dec 2014 - Dec 2016

Team Supervisor

Netflix

São Paulo Area, Brazil

Supervising a team of 15 agents directly and providing support for another 60 agent indirectly, serving Brazilian members. Providing coaching, following up with agents performances making sure to achieve the goals and metrics.

Jun 2013 - Mar 2014

Team Leader

At&T

São Paulo Area, Brazil

Started as a Helpdesk Agent, troubleshooting circuits and providing support for companies in the USA. And got promoted as team leader of a team of 12 agents. Providing reports and following metrics and goals

Dec 2010 - Mar 2013
Team & coworkers

Colleagues at Transcom

Other employees you can reach at transcom.com. View company contacts for 16551 employees →

LN Lazaro Norberto Lazaro Norberto Colleague at TranscomMetro Manila, National Capital Region, Philippines View → AK Anita Kriger Anita Kriger Colleague at TranscomCracow, Małopolskie, Poland View → CJ Cynthia Jean Napuran Cynthia Jean Napuran Colleague at TranscomUnited Arab Emirates View → DB Danielle Bell Danielle Bell Colleague at TranscomWinston-Salem, North Carolina, United States View → DO Diego Ospina Diego Ospina Colleague at TranscomContact Info, United States View → RB Roberta Brenna Roberta Brenna Colleague at TranscomMilan, Lombardy, Italy View → VM Valentina Makoli Valentina Makoli Colleague at TranscomTuzla, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina View → MO Marijana Olbina Marijana Olbina Colleague at TranscomBelgrade, Serbia View → EB Eric Braad Eric Braad Colleague at TranscomGreater Groningen Area, Netherlands View → TN Thouraya Nefzi Thouraya Nefzi Colleague at TranscomBen Arous, Tunisia View →
3 education records

Sergio Paulo Dias Lopes education

English Language

English Language Academy Dublin

English course for CAE and IELTS tests

FAQ

Frequently asked questions about Sergio Paulo Dias Lopes

Quick answers generated from the profile data available on this page.

What company does Sergio Paulo Dias Lopes work for?

Sergio Paulo Dias Lopes works for Transcom.

What is Sergio Paulo Dias Lopes's role at Transcom?

Sergio Paulo Dias Lopes is listed as Customer Support Specialist at Transcom.

Where is Sergio Paulo Dias Lopes based?

Sergio Paulo Dias Lopes is based in Gondomar, Porto, Portugal while working with Transcom.

What companies has Sergio Paulo Dias Lopes worked for?

Sergio Paulo Dias Lopes has worked for Transcom, Languageline Solutions, Concentrix, International Cruise & Excursions, Inc. (Ice), and Lidl Ireland.

Who are Sergio Paulo Dias Lopes's colleagues at Transcom?

Sergio Paulo Dias Lopes's colleagues at Transcom include Lazaro Norberto, Anita Kriger, Cynthia Jean Napuran, Danielle Bell, and Diego Ospina.

How can I contact Sergio Paulo Dias Lopes?

You can use AeroLeads to view verified contact signals for Sergio Paulo Dias Lopes at Transcom, including work email, phone, and LinkedIn data when available.

What schools did Sergio Paulo Dias Lopes attend?

Sergio Paulo Dias Lopes holds Business Administration And Management, General from Cct College Dublin.

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