With 25 years of professional experience in aviation, of which 4 as a military air traffic controller and 21 years in business aviation, allowed me to build a solid career in leading Scheduling and Fleet Capacity planning, Trip Planning and Flight Dispatch, with operations around the world, ensuring high levels of efficiency, safety, while providing the best customer experience, following all applicable regulations for each type of operation in the best interest of customers, business partners and the company I represent. Nominated Person for Ground Operations and Dangerous Goods for both NetJets Europe and NetJets Air Transport UK, Lda. aircraft operations certificate.Very focused on safety, I was member of the Netjets Safety Committee. Member of the Emergency Operations Center since 2011, and leading a group of Operation Specialists in crise management in the context of emergency since 2020.My participation in multiple projects related with flight planning and flight release IT enhancements to find solutions to congregate multiple tools, mitigate risks associated with safety and workflow inefficiencies allowed me to increase my experience in project management and business process improvement.Working in business aviation, leading the operations at specific airports in very demanding events, supported and supporting very talented people, had been a great challenge with very rewarding moments.