Senior Project Manager
Current- Led Enhancement Projects: Spearheaded ongoing enhancement projects for a prestigious jewelry company, significantly improving user experience, optimizing site performance, and redesigning key sections and features of the SFCC site.- Managed Development Projects: Directed the development of the SFCC site for a renowned American chain of specialty/import retail stores in 2023, delivering a scalable and user-friendly e-commerce platform. Successfully integrated in-house systems and third-party services, providing ongoing support and maintenance.- Oversaw Multiple Site Developments: Supervised the development of over 160 SFCC sites for various music artists associated with a global music entertainment company in 2022. Enhanced the artist's online presence by integrating redemption and merchandise sales.- Led Major E-commerce Development: Led the development of one of Latin America's largest grocery sites on SFCC in 2021, overcoming scale and complexity challenges. Delivered a user-friendly e-commerce platform, resulting in significant gains in online sales and customer satisfaction.- Quick Start Solution Implementation: Developed and launched the first site for a motorcycle business using the OSF Quick Start solution. Demonstrated exceptional efficiency by delivering the site within a record-breaking 2-week timeframe during the challenging circumstances of the 2020 pandemic.- International Support and Maintenance: Managed support and maintenance for SFCC sites of a French personal care company across Mexico, Canada, the US, and Latin America. Collaborated with international teams to resolve technical issues and implement enhancements, driving customer satisfaction.
