Sérgio Maia Rabelo Email and Phone Number
Sérgio Maia Rabelo personal email
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Professional with experience in the area of Information Security, Compliance and Digital Law, working in the coordination and supervision of teams. I have experience with project design, analysis and implementation of systems, information security processes and development tools, sizing requirements and functionalities, in addition to preparing technical reports and dashboards based on indicators. Expertise in data production and reporting for IT Management and effective communication with stakeholders and the company's senior management, facilitating optimal decision-making. Responsible for the implementation of new technologies for management and information security, in addition to consolidating resources, seeking opportunities combined with the company's strategy. Interpersonal communication skills, people management, critical and analytical perception for analysis of improvement in administrative processes.
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DiretorPrefeitura Municipal De AraguaínaTocantins, Brazil -
Assessor TécnicoPrefeitura Municipal De Araguaína Jan 2024 - PresentAraguaína, Tocantins, Brasil -
Professor - University ProfessorUnitpac Afya - University Jan 2022 - PresentAraguaína, Tocantins, BrazilActing as main Professor in the different curricular components that make up the course schedule;Appreciate good pedagogical performance;Responsible for student learning as well as for the quality of teaching provided;Fully comply with the pedagogical program and its disciplines respecting the workload, school days and established schedules;Integral participant in planning, institutional evaluation, pedagogical reflection and professional training;Organizing and applying the evaluation instruments, making corrections and communicating the results to academics;Full-time participant in the team that develops an innovative graduation in the curriculum and teaches subjects related to the other courses at the university.Know the pedagogical principles and apply them in the design of learning experiences for students.Attributions:• Preparation of didactic material;• Application of tests and assessment of student learning;• Development and guidance on carrying out work in class and clarifying issues raised by students;• Posting grades and absences on the platform;• Monitoring in practical classesSubjects taught: Information Systems - Database II, Supervised Internship II - Programming Logic - Civil Engineering.
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Técnico AdministrativoSecretaria Municipal Do Desenvolvimento Econômico E Meio Ambiente Mar 2023 - Jan 2024Araguaína, Tocantins, Brasil
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Infrastructure And Support SupervisorUniversity Of Passo Fundo Oct 2022 - Dec 2022Passo Fundo, Rio Grande Do Sul, BrazilResponsible for leading the Infrastructure team, ensuring the technical supervision of the team, validation and implementation of improvements to leverage the results of the area;Acting in the management of Infrastructure projects and existing support processes, technically guiding all involved;Responding to the availability and performance of the Infrastructure, as well as ensuring that it is adequate to the systemic needs;Working on Validation for acquisition and adherence of network infrastructure equipment;Ensuring the continuity of good Information Security practices and the LGPD;Evaluating the feasibility of adopting and expanding resources for continuous improvements;Responsible for contracting and maintaining hardware, and managing their warranty;Controlling the inventory of software licenses and equipment of the used server environments;Approve with the responsible area, the specifications of the infrastructure equipment of the servers, storage and user environment to be acquired;Responding for information security and governance. -
Director Of Information TechnologyMunicipal Secretary Of Health Of Araguaina - To Jul 2020 - Sep 2022Araguaína, Tocantins, BrazilResponsible for developing and implementing service support strategy so that operational issues are managed effectively. Ensuring effective monitoring, control and support of service delivery, so that best practice systems, methodologies and procedures are followed; Developing processes on IT platforms, to understand limits and possibilities to better support decision-making, help solve problems and identify possible improvements; Directing a team specialized in all services, delivering according to the policies and procedures of the State. Acting in bringing a high level experience, incorporating quality and standard services, analyzing and solving problems, identifying trends and recommending process improvements; Overview of technical projects related to the Operations Division aimed at improving and improving tasks, processes and automations, etc. Responsible for improving operating systems, processes, policies and practices, specifically supporting better management reporting, information flow and management, business processes and organizational planning; Ensuring the smooth functioning of operations by mitigating problems in terms of technical infrastructure, supplies, employee support staff and the entire spectrum of aspects that affect digital operations.
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University ProfessorFacit - Faculty Of Sciences Of Tocantins Aug 2019 - Aug 2020AraguaínaActing in the coordination of the activities of the students of the institution and the disciplines taught, ensuring the fulfillment of the objectives and content of the educational programs. Organization of individual and collective meetings, monitoring of the pedagogical routine, student assistance, planning and execution of teaching work in line with the Pedagogical Project of the Course and taking into account the advances in educational technology; Responsible for systematically evaluating your work and student development; Maintain the history of its activities and work on improving teaching by competences; Course completion work guidance; Participant in the planning process of course activities; Act as a supervising professor in the Institution's information technology courses, teaching disciplines in the areas of Systems Analysis and Development, Web Design, IT and Database Management and Governance. Professor also in Administration and Diagnostic Tools. -
Manager Information TechnologyCatholic College Don Orione Apr 2014 - Jun 2018AraguaínaCoordinating the work of the teams, taking care of the evaluation and identification of technological solutions; Project planning to understand the needs of the institution, with easy transit in different areas and hierarchical levels; Negotiating with consultants the hiring for the development of projects or allocation of resources for the development of analysis and programming activities; Assigning the functions of each one to the team members, passing on deadlines and also budgets; Identifying documentation, managing and resolving all evident issues; Acting in quality control and thus provide an ideal level of quality. Audit of internal processes. Responsible for verifying each step until the completion of the project and carrying out a survey of errors and successes, being responsible for the final success. Maintaining an evaluation routine so that, in case of challenging situations, the problem is immediately identified and thus corrected. Active in contract management, service levels and performance indicators; Managing and scheduling the institution's technological asset budget. Control of licensing agreements. Support management and teachers in improvements to make better use of technological tools Creation of Information Security Policies.
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Manager ItSecretaria Municipal Da Fazenda Mar 2013 - Apr 2014Araguaína E Região, BrazilResponsible for the efficient operation of computer systems within the constraints of requirements, specifications, costs and schedules. Overseeing the implementation and maintenance of computing needs in the Linux Servers and Windows Server (Xen) service.Logical and physical restructuring of the department managing information technology and computer systems.Planning, organizing, controlling and evaluating IT and electronic data operations. Acting in IT team management recruiting, training and guiding employees, communicating job expectations and evaluating their performance.Responsible for designing, developing, implementing and coordinating systems, policies and procedures to ensure data security, network access and backup systems, acting in line with user needs and system functionality to contribute to the policy of the State.Responsible for identifying problem areas and implementing strategic solutions, auditing systems and evaluating their results. Preserve assets, information security and control structures. Handle the annual budget and ensure the security of all data traffic.
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Network AnalystCatholic College Don Orione Sep 2012 - May 2013Araguaína E Região, BrazilProfessional responsible for performing activities related to the infrastructure and network of communication and data. Acting in the conception of improvement projects and technological evolution and in the technical survey for the elaboration of IT infrastructure projects, including inspections, questionnaires, interviews and documentation;Managing the implementation of technical projects, taking care of the activities of internal technical resources and external suppliers.Responsible for presenting proposals for technical improvement, optimization of resources and technological evolution, creating and maintaining work procedures related to the technology area to collect measures to update indicators related to infrastructure.Creation and management of access accounts, configuring and maintaining the inventory management tool together with the management of the network environment and its components: TCP/IP protocols, Windows Server, Active Directory, Terminal Server, DNS, DHCP, Linux platforms , Unix and Windows Virtualization; Networks, Structured cabling, Optical fiber, Core switch configuration, Network protocols/TCP IP, Windows and Linux servers, Routing (EIGRP, OSPF, BGP), Firewall, Virtualization, Services related to Antivirus.Execution of monitoring routines for servers and infrastructure; Homologation and configuration of Operating System. Supervision in the service of Linux and Windows Server 2003/2008, Supervision in the administration of SQL Server Database Logical and physical restructuring of the department.
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It Network ManagerUniversidade Estadual De Goiás Jan 2009 - Sep 2012Goiânia E Região, BrazilAdministering computing environments, being responsible for designing, installing, configuring and managing computer network infrastructure, and dimensioning requirements to specify its architecture.Working on the execution, planning and coordination of activities aimed at information security and technology services; fulfilling the objectives, goals, projects, needs of the organization.Monitoring the physical and logical environment of corporate processes and services provided by the IT area, solving problems in the areas responsible for maintenance in case of failures and promoting correlated operational activities, such as registration, analysis, control and documentation; physical and logical monitoring of servers and network services; daily monitoring of backup routines and availability of storage resources, making notifications of errors and alerts.Manager of the network team, supervising the Servers service (DNS / FIREWALL / PROXY / OPEN LDAP).Supervision in the administration of Mysql Database, Postgresql, management of the department's logical and physical Restructuring Project, supervision of support for Linux, OpenOffice, BROffice users.Project management for the implementation and configuration of the REDMINE Project Management System and the Egroupware software, EXPRESSO LIVRE at the State University of Goiás.
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University TeacherUniversidade Estadual De Goiás Jan 2009 - Sep 2012Goiânia E Região, BrasilExaminer and practical tests Coordinator and written in Educating project and Valuing the Life (EVV) to obtain the National Driver's LicenseTeacher in the University of Units Trindade, Itaberaí and SanclerlândiaSubjects:Computer networkScientific methodologyInstrumental EnglishProject ManagementUser Interface ComputerSafety DataNew Applications in Information Systems
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Support SpecialistSocram Máquinas Aparelhos E Equipamentos Ltda. Mar 2008 - Dec 2008Goiânia E Região, BrazilActing in the monitoring of the transactional environments of clients, managing the behavior deviations of the environment of hardware, software and applications, seeking the stabilization. Treat incident records, recording environment management activities. Grant access through accepting environments. Performing contingency tests to ensure operation in real situations, running proactive checklists to identify future problems in environments. Feeding the knowledge base used by other analysts, ensuring the necessary customer documentation for the operation and keeping them up to date. Working in accordance with ITIL best practices, monitoring the area's performance indicators and metrics. Project to restructure the IT department, working on the maintenance of the Oracle 10g Database Administration and maintenance of Linux Servers (LDAP / DNS / FIREWALL) and user support Responsible for managing the project to implement the site with an E-commerce system.IT department restructuring project Maintenance of Oracle 10g Database Administration and maintenance of Linux servers (LDAP / DNS / FIREWALL), Support to user .Site Deployment Project Management with E-commerce system.
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Support SpecialistFaculdade Estácio De Sá Sep 2006 - Jul 2007Acting with technical support in hardware and software for internal customers, answering not only technical questions, but also related to services, products, customer relationships, Responsible for designing and maintaining computer networks, being responsible for the security of service data , participating in the analysis, study, selection, planning, installation, implementation and maintenance of basic and support software such as operating systems, databases, teleprocessing and related,Creating security policies, preventing physical or logical intrusions, defining the maintenance of access control to resources.Responsible for installing, configuring and updating anti-Virus and anti-SpyWare programs, performing the maintenance of backup routines, improving the study of implantation and routine documentation that optimizes the computer's operation, maintaining the various Operating Systems, to digital communication, responsible for configuring email accounts, interconnecting via WAN through VPN's and other resources.Maintaining management systems (ERP) and their updates in the database system, providing support to the organization's users, providing digital media systems, acting as a focal point to support the technical support team, participating in other projects, as board request. -
Technical Support SpecialistStrategio Consulting And Systems Dec 2005 - Sep 2006Responsible for customer service via chat or telephone, providing support on demands in an advisory manner.Acting in the mediation of critical cases and proposing agreements for customers, recording and forwarding calls regarding technical problems with follow-up for the solution of software bugs with the team.Compile frequently asked questions from customers to contribute to the evolution of the projects of the other teams, keeping the service evaluations made above average, suggesting improvements in the service process.Working to maintain the proper functioning of the IT infrastructure, ensuring technological support for information traffic.Active in managing the ERP application environment, including installation and support, hardware and software installation, identifying failures in the IT operation to direct the areas responsible for the solution.Controlling permission levels and instructing users on password security issues.Responsible for the Linux Networks department Administration and configuration of services (SAMBA/DNS/Firewall/Apache/Postfix) Acting in updating and consulting for clients in the IT area. And configuration and administration of servers via remote network and locally.and locally
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Support SpecialistFaculdade Estácio De Sá De Goiás Apr 2005 - Dec 2005Goiânia E Região, BrasilProviding face-to-face or remote technical support using a service desk system, ensuring the availability and performance of equipment and, when necessary, guiding and training users on how to better use the products and use them.Receiving tickets from the system serving N1 and N2 or directing to N3. Monitoring and distribution of the activities of N1 analysts. Creating and keeping technical procedures updated, revisiting operational procedures, participating in meetings, training and certifications.Accompanying the review and updating of operational procedures (documents), researching new solutions, critically analyzing processes to propose improvements. Handling requests quickly and efficiently, ensuring customer satisfaction.Interacting with other solvers to resolve, handle and monitor requests to perform maintenance on infrastructure equipment and IT systems.Working on Windows Servers (DNS/SQL Server), Linux Servers (Active Directory/Samba/Firewall/Proxy/DAT Tape Backup). -
Support SpecialistAlpha Colleges Aug 2001 - Jan 2005Goiânia E Região, BrazilActing as quality control in deliveries, being responsible for quality, speed and assertiveness in deliveries of display equipment, in visual and security aspects. Acting in preventive maintenance, corrective and improvement of systems and equipment in the institution. Updating software and firmware on computers, equipment and preparing the assessment of working conditions, in order to ensure safety for people and equipment with the preparation of reports and control spreadsheets for computers and equipment.Performing relevant tasks, using equipment and computer programs in addition to related tasks as needed or at the discretion of the sector.Providing hardware and software technical support to users and guiding and training users. Following routine normative guidelines and procedures, research and development of solutions for the institution's applications.Ensuring the safekeeping, conservation, maintenance and cleaning of equipment, instruments and materials used, as well as individual and collective safety.Management of the IT support team, participation in the organization of selection processes, responsible for the library's annual balance with computerized processes, user control in Windows Server and Linux (Active Directory/Samba), Internet Servers, E-mail, Firewall/ Proxy.
Sérgio Maia Rabelo Skills
Sérgio Maia Rabelo Education Details
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Damásio EducacionalDireito Digital E Compliance -
Engenharia De Segurança Informática -
Segurança Da Informação -
Manager Projects -
Information Systems
Frequently Asked Questions about Sérgio Maia Rabelo
What company does Sérgio Maia Rabelo work for?
Sérgio Maia Rabelo works for Prefeitura Municipal De Araguaína
What is Sérgio Maia Rabelo's role at the current company?
Sérgio Maia Rabelo's current role is Diretor.
What is Sérgio Maia Rabelo's email address?
Sérgio Maia Rabelo's email address is se****@****ail.com
What schools did Sérgio Maia Rabelo attend?
Sérgio Maia Rabelo attended Damásio Educacional, Escola Superior De Tecnologia E Gestão - Instituto Politécnico De Beja, Centro De Inovação Vincit - Uniciv, Faculdades Alfa, Faculdades Alfa.
What are some of Sérgio Maia Rabelo's interests?
Sérgio Maia Rabelo has interest in Tecnologias Móveis, Education, Environment, Science And Technology, Games, Inteligência Artificial, Redes Sociais, Health, Animal Welfare, Arts And Culture.
What skills is Sérgio Maia Rabelo known for?
Sérgio Maia Rabelo has skills like Microsoft Sql Server, Active Directory, Microsoft Windows, Servidores, Firewalls, Microsoft Office, Administrador De Banco De Dados, Microsoft Project, Shell Script, Servidor Windows, Planejamento De Projetos, Redmine.
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