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I was born and raised in a medium city in Brazil, 100km from the city of São Paulo, in a lower class family with a working father, housewife, three children and limited resources. I compensated these limits with creativity and often I had to make my own toys with materials I had available.In my youth I worked during the day to pay for secondary technical school and college at night. My education comprises an undergraduate in data processing and math teacher.In order to pay for the math college, I used to be a teaching assistant of Calculus and Physics and get a monthly discount. This was possible because I was a dedicated student and my teachers saw that I was capable of. I was the first math student of that college to be teaching assistant of two of the most difficult subjects at the same time.Today I live in Europe, in one of the regions with the highest economic growth. I moved to Czech Republic when I was 52 years old.In my 35+ professional life in the area of information technology I applied all this creativity, passion for learning and always looking for something new.I had the opportunity to work in several roles, such as computer typist, operator, programmer, systems analyst, people manager, architect and solutions manager.In 1998 I started working with IBM Infrastructure Services (now Kyndryl) at the beginning of datacenter outsourcing services for SAP applications and other corporate systems.I participated in the evolution of IT management services from service implementation and delivery to architecture and people management.I have working about 25 years as an IT architect and solutions manager on solutions of Mainframe, Unix, Windows, Linux, network, end user, security and Cloud for Industries like as telecommunication, retail, manufacturing, banking and energy & utility.Since 2017 working with IBM/Kyndryl Europe, I started my studies in these new worlds of Cloud and Data Science.These studies allowed me to earn 45 badges and 7 certifications:- IBM Data Science Professional- Accreditation Red Hat Delivery Specialist - Red Hat Enterprise Linux- Cloudera Sales Accreditation- Google Cloud Platform - Associated Cloud Engineer- Microsoft Certified Azure Fundamentals- AWS Certified Cloud Practitioner- AWS Certified Solutions Architect – AssociateIn 2024 I started an MBA in Data Science and Analytics at USP - University of São Paulo/Brazil, considered the best university in Latin America and the only University in Brazil in the top 100 best Universities in the world, according to QS World University Ranking.
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Senior Lead, Client Technical SolutionerKyndryl Sep 2021 - PresentCzech RepublicResponsible for the development of domain specific solutions for Infrastructure Services and cost cases for simple or complex, which meet the customer's requirements and assists in solving their business needs. Articulates the business and technical values of solutions and products to decision makers.Main Projects:2022 - Implementation, stabilization, maintenance and evolution of a corporate data governance and analytics platform on Cloudera and Azure, as well as the implementation of the use cases of data science and advanced analytics, for an Spanish state-owned railway infrastructure manager. I integrated the solution teams in India and Spain, integrated the solution, created the cost case and conducted the approval process.2021 – Managed Services for a Portuguese company that is the industry leader in wall to wall manufacturing, producing rigid plastic containers. The solution is to provide managed services for server, network, service desk, onsite support, office 365 and security compliance services for 70 factories in 19 countries, 350 servers, 300 network elements and 1400 end users. I conducted the Technical Leadership direction to create a remote management solution, centralizing, modernizing, and standardizing the Customer’s current distributed operation. We were successful in achieving the expected solution within the budget defined by the Customer. I managed solutioners and delivery teams in different countries, integrated the solution, created the cost case, and conducted the approval process. -
Technical Solution ManagerIbm May 2017 - Aug 2021District Brno-City, Czech RepublicResponsible for the development, creation, and sales of winning IT technical services solutions. Leverage the full breadth of services, labor, assets, software products and offerings to develop, multi-year solutions and optimized cost cases that meet Client requirements and needs considering the Client's base case and IBM's profitability. Present, review and modify the solution, with the internal/external client and key stakeholders, to meet deal requirements which match the Client's and IBM's tactical and strategic requirements and to close the deal for IBM.Some Projects:2020 – Managed Services Proposal for a Greek Insurance Company encompassing servers, storage, network, and IBM Cloud. I was responsible to create the cost case, help to calculate the price and perform the approval process. It was a 5 years contract, with strong competition against current incumbent providers and we were successful wining this deal.2017 – 2019 – Several proposals of Digital Workplace Services for Customers in Germany, Austria, Switzerland, Japan, UK, and US encompassing Service Desk, Watson, Platform Management, Desktop Virtualization, Office 365, OnSite and Mobile support services. -
Solution Architect ConsultantT-Systems May 2016 - Jul 2016São Paulo Area, BrazilResponsible to deliver quality IT infrastructure solutions to Customers in response to specific business requirements, demonstrating the design, plan, architecture and management principles of an IT infrastructure services. Ability to provide to Customer a roadmap from their current IT environment to a service IT solution, architecting a comprehensive solution that utilizes design and blueprint principles to meet the customers requirements. I developed Cloud solutions for SAP, SAP HANA and non-SAP environments, Service Desk and Field Services. -
Technical Solutions ManagerIbm Jan 2012 - Dec 2015São Paulo Area, BrazilResponsible to lead and give direction for solution´s team responsible for the development, creation and sales of winning IT services solutions. Leverage the full breadth of services, labor, assets, software and offerings to develop, multi-year solutions and optimized cost cases that meet Client requirements and needs considering the Client's base case and IBM's profitability. Present, review and modify solutions, with the internal/external client and key stakeholders, to meet deal requirements which match the Client's and IBM's tactical and strategic requirements and to close the deal for IBM. Main Projects:2015 - Contract Renegotiation for a Japanese Motor Company in Brazil. I conducted the Technical Leadership direction to meet Client's needs and IBM´s health and profitable project.2015 - Data center Outsourcing Proposal for Brazilian leading and most influential group of Communication, Education and Logistic in Latin America. I conducted the Technical Leadership direction for Hybrid Cloud to meet Client's challenge to reduce its current data center contract costs by 50%.2015 - Full Data Center Outsourcing Proposal for a leading provider of CRM services and solutions in Latin America and ranked among the top three worldwide. It was a Global Infrastructure and Application Management and Multi-country project comprising Latin America, USA, Morocco and Spain.2014 - Contract Renegotiation for French world leader in the habitat and construction in South America. I conducted the Technical Leadership to meet Client's requirements to transform its SAP infrastructure from dedicated to Hybrid Cloud Solution.2013/2014 - Two data centers moving for largest Brazilian Telecom Company. I conducted the Technical Leadership and applied my expertise in data center moving.2012 - Contract renegotiation for a Brazilian Company of Processing of Non-Ferrous Metal. I conducted the Technical Leadership to transform SAP environment from dedicated to a virtualized environment.
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Business Development ExecutiveIbm Jan 2011 - Dec 2011São Paulo Area, BrazilResponsible for reorganization of IBM Application Hosting Offering. I worked to reorganize and transform the offering to a competitive service for IBM. When I started the assignment, the offering had two digits negative gross profit, cost was too high, delivery was not aligned with the solution and we didn´t signed new contract in the past two years. At the end of the reorganization, we achieved 2 digits positive gross profit and signed 2 new Contracts.
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People Manager - Mainframe And Midrange SupportIbm Jan 2010 - Dec 2010São Paulo Area, BrazilIn this assignment I was responsible to create and manage a team of 30 employees to deliver high-quality IT infrastructure services to a largest supermarket chain in Brazil. My team was responsible to support Mainframe and Open Source environments including skills in zOS, ADABAS, CICS, Storage, Intel, Unix, Oracle, SQL, Middleware, SAP and PeopleSoft. I was responsible to manage the team to quickly respond to an incident to restore the environment to its normal condition, initiate problem management process to analyse recurrent incidents, root cause analyzes and propose solutions to reduce incidents, control the changes to avoid long outages and completion according to the plan, control environment access according to the user identification security process, prepare and report KPIs, control team allocation and working hours, give feedback and promotions, manage employees skills and training, manage team cadence, participate in up line manager cadence and Client's providers cadence.
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People Manager - Global Delivery CenterIbm Mar 2009 - Dec 2009Campinas Area, BrazilIn this assignment I was responsible to manage 70+ Global Command Center´s employees in 3rd shift. We were responsible to deliver Mainframe IT environment monitoring services for USA ans Canada Clients. I was responsible to manage the team in order to deliver high-quality services aligned to the Client´s business, monitoring IT infrastructure environment, detecting and quickly responding to an incident to restore the environment to its normal condition, initiate problem management process to analyse recurrent incidents, root cause analyzes and propose solutions to reduce incidents, control the changes to avoid long outages and completion according to the plan, control environment access according to the user identification security process, prepare and report KPIs, control team allocation and working hours, give feedback and promotions, manage employees skills and training, manage team cadence and participate in up line manager cadence.
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Technical Solutions Architect LeaderIbm Jan 2006 - Feb 2009São Paulo Area, BrazilResponsible to manage and give direction to a Technical Solution Architect Team. Lead the solution workstream activity for large, complex deals and accountable for the end-to-end technical and service design, working to agreed IBM processes and best practice. Work collaboratively across IBM lines of business and with external suppliers and partners to create innovative solutions. Ensure solutions are aligned with the overall deal strategy and with the business outcomes that IBM and the client are trying to achieve. Ensure that requirements are clearly understood and documented and – where not – develop and document assumptions and decisions accordingly. Ensure the solution has been through the relevant governance, compliance and assurance processes (with functional approvals where necessary). Ensure that the solution costs accurately reflect the approved solution design and that such costs have been optimized wherever possible using standard IBM processes. Work with the Delivery Lead Team to ensure that delivery plans align with the solution design and that any key delivery risks are highlighted and understood. Ensure that design activity is aligned with the budget and flagging potential cost over-run issues. Signed Contract:2006 - Full Outsourcing for a French Retail Company in Brazil 2008 - Datacenter Outsourcing for a Spanish Telecom Company in Brazil
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Technical Solution ArchitectIbm Jan 2000 - Dec 2005São Paulo Area, BrazilResponsible to deliver quality IT infrastructure solutions to clients in response to specific business requirements, demonstrating the design, plan, architecture and management principles of an IT infrastructure services. Ability to provide a customer with a roadmap from their current IT environment to a service IT solution, architecting a comprehensive solution that utilizes design and blueprint principles to meet the customers requirements. My expertise was SAP Infrastructure Architecture.Signed Contract: 2004 - Full Outsourcing for a Dutch Bank 2004 - Distributed Server Outsourcing for an Air-conditioner Factory 2004 - SAP Outsourcing for a Company of Distribution of Pharmaceuticals, Health and Beauty Products2002 - Distributed Server Outsourcing for Prepaid Corporate Services Company 2002 - Full Outsourcing for a Telecom Company 2001 - Full Outsourcing for a Prepaid Corporate Services Company
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Production Control SchedulerIbm May 1998 - Dec 1999Campinas Area, BrazilCoordination of a Production Automation Project, covering Job and Interface scheduling between SAP and other application systems in different platforms like as UNIX, Netware, Mainframe and Windows.Working as Production Coordinator, helped to build the first IBM Brazil’s ERP Service Delivery Center.
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Senior ConsultantTtc – Towards Technologies Company, Brazil Jan 1997 - Dec 1997São Paulo Area, BrazilResponsible for implementation and management of a small datacenter in a Factory.
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System AnalystWestfalia Separator Do Brasil Ltda, Brazil Dec 1992 - Sep 1996Campinas Area, BrazilDevelopment and Maintenance of Financial, Accountable, Production Control, Warehouse, Sales, Procurement, Purchase and Human Resource Systems.
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Computer ProgrammerKarcher Industria E Comércio Ltda, Brazil Mar 1990 - Oct 1992Campinas Area, BrazilDevelopment and Maintenance of Financial, Accountable, Production Control, Warehouse, Sales, Procurement, Purchase and Human Resource Systems.
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Computer Programmer InternshipWestfalia Separator Do Brasil Ltda, Brazil Jul 1989 - Dec 1989Campinas Area, BrazilComputer Programmer Internship
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Computer OperatorBradesco May 1985 - Sep 1988Campinas Area, BrazilComputer Operator
Sergio Silvestri Skills
Sergio Silvestri Education Details
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Mba In Data Science And Analytics -
Mathematics -
Data Processing Technology/Technician
Frequently Asked Questions about Sergio Silvestri
What company does Sergio Silvestri work for?
Sergio Silvestri works for Kyndryl
What is Sergio Silvestri's role at the current company?
Sergio Silvestri's current role is Client Technical Solutioner.
What is Sergio Silvestri's email address?
Sergio Silvestri's email address is se****@****ail.com
What is Sergio Silvestri's direct phone number?
Sergio Silvestri's direct phone number is +4207765*****
What schools did Sergio Silvestri attend?
Sergio Silvestri attended Mba Usp/esalq, Pontifícia Universidade Católica De Campinas, Pontifícia Universidade Católica De Campinas.
What are some of Sergio Silvestri's interests?
Sergio Silvestri has interest in Economic Empowerment, Politics, Education, Environment, Science And Technology, Health.
What skills is Sergio Silvestri known for?
Sergio Silvestri has skills like Pre Sales, Technical Sales Presentations, Proposal Preparation, Solution Selling, Contract Negotiation, Sales, Cloud Computing, Mobility, Security, Iaas, Paas, Saas.
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Sergio Silvestri
Dean & Direttore Scuola Italiana Antiriciclaggio | Anti-Money Laundering & Kyc Expert | Speaker | Aml & Kyc Certification |Milan -
1unicampus.it -
Sergio Silvestri
Xiamen-Zhangzhou Metropolitan Area1abb.com
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