Sergio Taveras Email & Phone Number

Dominican Republic

Punta Cana, La Altagracia, Dominican Republic

BONVIDÓ is a boutique DMC in the Dominican Republic, focused on creating high end authentic experiences around the island.

Madrid Area, Spain

Visenso is a luxury representation company looking after the Spanish and Portuguese Markets. We represent unique Luxury Hotels, Events, DMC's and Villas. Our focus is on delivering commercial success to our partners. The clients we represent are hand-picked to ignite all five senses of even the most demanding travelers. Like us, our partners believe that luxury hospitality is all about exceeding expectations and creating vivid experiences.As a Managing Director at Visenso, my role is to establish new relationships with industry partners and drive business. I get to work with global clients who like me believe that Luxury Hospitality is a mindset. I am a passionate hotelier who enjoys developing new ideas and inspiring others. It's all about being unique and thinking differently.

United Arab Emirates

Overlooking International MICE, Business Travel & Consortia Programs

Sheraton Jumeirah Beach Resort, Dubai, United Arab Emirates

Under the supervision of the Director of Sales & Marketing, my role is to maintain Key accounts, overlook the sales team activities and solicit new business in order to exceed Revenue Goals in rooms, banqueting & events and food and beverage.Essential Functions & Achievements:•Overlook a team of 4 in both leisure and corporate segments, conduct daily briefings, and support and guide them to achieve their monthly targets.Establish client base of individuals, organizations, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business. • Execute daily tasks including: sales calls, entertainment, FAM trips and administration work.Achieve personal and team goals as assigned.• Negotiate guest room rates, and hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements. •Generate revenue from banqueting and event bookings. Entertain clients in accordance with established company and hotel policies and guidelines.• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.• Assist in developing and implementing sales plans

Sheraton Jumeirah Beach Resort, Dubai, United Arab Emirates

Solicit business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage as set with the DOSM.Essential Functions:• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls (4/5 a day), site inspections and written communication; the account base will cover mainly embassies/consulates/trade offices, local trading companies, banks and multinational companies as well as some tour operators• Develop/maintain knowledge of market trends, competition and customers’ profiles• Maintain and prepare individual sales calls/activities reports• Regularly entertain during lunch or dinner at least 2 customers per week•Follow-up on all commitments made to customers in a timely manner and with all the details and services promised• Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to customers • Attend trade shows, community events and industry meetings

Punta Cana

As Group Sales Executive, i am required to maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. I am in constant touch with Guests and customers with the intention of earning repeat and expanded business. On my day to day job I am require to do the following:Receive and convert incoming enquiries to achieve targets and maximize revenueSeek opportunities to increase sales and conversions within the TeamManage an events schedule to maximise yieldFocus on a consistently executed up-selling approachBuild strong relationships with customers to fully understand their needsArrange and carry out Hotel site inspectionsEnsure the complete administration and execution of all planned eventsParticipate in hotel promotional activitiesMaking sure all invoices and payments are up to date and handled efficiently.

Lausanne Area, Switzerland

Responsibilities comprised of Mise en Place Preparation, Billing, Credit Card Processing, Order Taking and Registration in Micros, Stock Control of all beverages, Writing of the official opening and closing procedures Stock Orders, ensuring 5-star bar and beverage services, and building and maintaining a strong relationship with customers. Operational System MICROS

Nice Area, France

Responsible for the check-in and check-out of clients, call reception, concierge services, up-selling hotel rooms, entering reservations, reservations control, billing and cash count, providing clients with a personalized service & responsible for phone and email inquiries enhancing the potential sale of walk-ins. Operational Systems Fidelio, Opera & MICROS

Scotland

Responsible for the effective mise en place development for 7 different kitchens. Food cost control supervision. HACCP and quality control. Mise en place preparation for banquets of approximately 3000 PAX. Received a promotion from trainee chef to commis chef within 3 months. Operational System MICROS

Bachelor Of Business Administration (B.B.A.),, Business Management & Hotel, Tourism & Resort Manageme

Activities and Societies: Events Ambassador for the Students Ambassador ForumAs the events Ambassador for the school I was in charge.

Higher Diploma, Hospitality Management

Activities and Societies: Farewell PartyArranged an external farewell party at a local establishment for 300 PAX. This included budgeting.

Swiss Diploma, Hotel Operational Management

Activities and Societies: Executive Chef for Titanic BanquetAs our second term banqueting course project I was elected Head Chef by our.

Highschool Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: Model Un Forum Highschool Football Team Captain