Sergio Alejandro V. Email and Phone Number

epresent the interests of the external client before the company, and those of the company before External Clients, negotiating, establishing and achieving the commitments of Delivery, Quality, Costs and continuous improvement for the fulfillment of the indicators (KPIs - Spiderman) of the accounts to office. Being the interlocutor between the External and Internal client in daily activities: delivery plan, sales, OTD, PPVs, quality support, processes and Product (8D, PPMs, ECN, etc), as well as assisting in the offers that the KAM assigns him. Manage the resources of your CFT, defining the priorities, activities and tactics that support the commercial strategies defined by the KAM and commercial Area, always aligned to the achievement of a favorable result of operations and a good perception of the client about the company.

• Align the program to the business strategy on quarterly basis.• Elaborate/analyze waterfalls and analysis for sale commitments with 3mo prognosis.• Build relationships with senior stakeholders.• Define the tactics for the fulfillment of the commercial and operational objectives of the accounts under responsibility in close contact with the customer.• Ensures both customer and company are within the margins of the contract.

• Align the program to the business strategy on quarterly basis.• Elaborate/analyze waterfalls and analysis for sale commitments with 3mo prognosis.• Build relationships with senior stakeholders.• Define the tactics for the fulfillment of the commercial and operational objectives of the accounts under responsibility in close contact with the customer.• Ensures both customer and company are within the margins of the contract obtaining PO's and recovering financial burden for $5.0MUSD

• Manage México site CIP (Continuous Improvement Projects)• Manage WW Production Efficiency + WW LH/MH Reduction• Drive WW SMT COT & LB Improvement + Review México S.T. & LB• Participate in the generation of optimal business inventories to eliminate or minimize losses in expenses and turnover due to excess inputs and / or finished products.

Project Management and Continuous Improvement Engineer with more than 18 years of experienceglobal companies as a project leader and supplier management for quality assurance using Core Tools, ISO 9001:2005, IATF, UL Standards & CE, statistical tools such as minitab and data interpretation in Excel in dynamic and graphical way. Consultant (Master Teacher) and Engineering Consultant in several companies including PyMES with the versatility to break down barriers through the entrepreneurship model. Expert in launching new products with analysis and interpretation of data and correct use of the right engineering tool. Wide experience in teamwork and the management of multidisciplinary and multicultural groups, leader of a Mexican-Asian-European team sent to Europe for problem-solving projects. Implementing strategic plans with organizations delivering results over time consistently. Problems Solver based on analysis and optimization, negotiation and six-sigma both in Spanish as well as In English.

Participating actively in weekly meetings addressing customer design changes with internal engineering team, Responsible in developing Failure Mode Effects Analysis (FMEA) and QCP (quality control plan) in accordance with customer SOW (Scope of work) , Review evidence and data needed for Production Part Approval Process (PPAP), 8D report creation and coordination using the proper analysis tool, Participating in internal audit activities with Pareto’s and team advances with radar charts, follow up key quality initiatives, Create Monthly DPPM and warranty charts preparing and analyzing internal quality reports for management staff review on dashboards, Key Performance Indicator (KPI) reporting, Special requests from Customer filling customized reports, Preparation and analysis of internal quality cost reduction reports for management staff review. Lead IATF 16949, ISO 9000, ISO14001, VDA 6.3 activities to achieve and maintain certifications coordinating meetings with plans and metrics.

 Investigate, analyze and solve quality problems with suppliers conducting audits,analyzing defect trends and leading continuous improvement / six sigma tools and techniques, 8D problem solving process with networking systems customer, dimensional tooling expert validating metal server customer criteria. Manage and lead suppliers in the concept of zero defects. Set short and long term goals listing tasks with suppliers using Gantt charts. Maintain evidences and records, leading supplier actions to reduce RTV metrics.

Assist SQE Manager to monitoring, report and support of supplier quality metrics and performance through action log reports and 8D problem solving. Responsible for supporting supplier corrective action and continuous improvement activities. Support incoming inspection criteria using specs. Support alternative supplier selection. Participates in customer-facing supplier quality activities such as material segregation using 3rd parties inspection versus customer cosmetic inspection criteria. Principal Achievements:Constantly reduce the inventory of defects for which the supplier is accountable for.Ensure team activities are align to achieve 0.2% or less in scrap.

Understanding of electrical design principles, Using measuring equipment, (Millimeter, Oscilloscope, CSF, Curve Tracer), Communication, Networks, perform Stress tests, and maturation stages in electronic assemblies, BGA processes, and fault definition methods, Microscope, 5DX, x-RayManaging 50 persons by shift in order Perform electronic diagnose for customer satellite equipment returns/defects to help ensuring quick equipment replacement to final customer.Principal Achievements:1. Reduce bonepile from 198K to 0 USD in one year.2. Lead electronic diagnose team in Europe reducing bone pile defects and identifying process root cause saving 2000 USD in quarterly basis.

Monitor machine parameters using SPC methods and address out-of-control processesPrepare/update layouts, drawings, specifications, procedures, work instructions as needed to support/improve manufacturing operation.Develop and manage projects based in budget.Implementation for improvement projects with use of equipment. Support the organization in order to reach the successful implementation from the prototype. Analysis of industrial processes.Achievements: • Reduce labor cost by Modifying ergonomic Production activities stations and Flow Diagram• Waste reduction Improvements to achieve yearly metrics by modifying Work Instructions and generating a certification process.