Serhan Baser Email & Phone Number

Istanbul, Tr

End-to-end management of accreditation process› Receiving the applications of institutions and pre-inspection› Formation of evaluation teams› Evaluation of institutions› Accreditation decisions› Other issues regarding the management of the association

End-to-end management of accreditation process› Receiving the applications of institutions and pre-inspection› Formation of evaluation teams› Evaluation of institutions› Accreditation decisions› Other issues regarding the management of the association

› Reports to HR and Management Systems Director, manages four personnel› Administration of Quality-Environmental-OHS Management Systems. Management Represantative for Integrated Management Systems› Improvement of the necessary processes for Integrated Management Systems, ensuring application and management› Developing new management systems for the company (Greenhouse Emissions Reporting (ISO 14064) Energy Management Systems (ISO 50001), Information Security Management System (ISO 27001))› Organizing and conducting process improvement projects within the company› Preparation of the Sustainability Report› Managing the product certification processes (TSE, GMP, NSF, Halal, Kosher etc)› Administration of the internal audit processes, monitoring corrective and preventive actions› Monitoring compliance with the related regulations

Yalova, Turkey

Akkim R&D Center Project Management Officeo Establishing R&D Center Project Management system, developing documents and IT system for project management, giving trainings regarding project managemento Assisting establishment of R&D Strategieso Monitoring and reporting the R&D and Innovation indicators of the R&D Centero Monitoring the ongoing projects, assuring them go along with the planso Preparing and submitting legal reportings of the R&D Center (Annual reports addressing Ministry of Science, Technology and Industry, follow-up of the SANTEZ (Industry Thesis) projects)

Yalova, Türkiye

Aksa R&D Center Project Management Officeo Establishing R&D Center Project Management system, developing documents and IT system for project management, giving trainings regarding project managemento Monitoring and reporting the R&D and Innovation indicators of the R&D Centero Monitoring the ongoing projects, assuring them go along with the planso Preparing and submitting legal reportings of the R&D Center (Annual reports addressing Ministry of Science, Technology and Industry, follow-up of the SANTEZ (Industry Thesis) projects)o Member of the innovation benchmark team Managed / contributed projectso Aksa R&D Center Project Management System Development (project manager)o Carbon Fiber Coating (project manager)o PAN-Clay Nanocomposites (project team member)o Research for flame retardant additives (project team member)

Istanbul, Turkey

TEB-Fortis Integration Project Work Group Membero Corporate Banking– Ambition&Setup  Member of the BPM Teamo BPM Projects Participated Re-design of the customer communication processes Re-engineering of the procurement processes Re-design of the cheque and bond operations Re-organization and re-design of the MIS functions Re-design of marketing functions in corporate branches Re-design of the retail car and overdraft credits Measuring the process performances, coordinating the Service Level Agreements between different units System administration of ARIS, solving or making contacts for solving the problems, training of internal users. Coordinating the integration efforts between ARIS system and other IT related systems of TEB.  TEB Quality System internal quality auditor

Istanbul, Turkey

Conducting the analysis, design and test phases, and coordinating the development and maintenance phases of the workflow projects which are run on the in house developed software Netflow by Bizitek. Preparation of demos and initial project plans for the pre sales activities. o Projects managed: Otoyol, Inbound Call Center Management Project Life-Ukraine, Business Process Management System Project Bank Asya, Corporate Credits Processes

İstanbul, Türkiye

Preparing researches, reports and memos for Management of Board and General Secretariat of ISO Internal quality auditor, and member of the reorganization team Coordination of ISO Quality and Technology Working Group which is a think tank composed of experts from business and academy Survey conducted on the effects of a probable Istanbul earth quake on industry Participation in efforts of full accession of Turkey’s into EU Technology Development Framework Programs  Design of SME Management Approach, Industrial Design, Product Development, New Business Development, Industrial and Property Rights Guides Consultancy and awareness raising activities for SME’s on quality, research and technology development Preparation of EU project on vocation training (accepted by European Commission)