Serhat Cinar Email & Phone Number

Umraniye, Tr

Responsibilities include: Both for collection and litigation process. Ensure maximum collection in early collection, late collection and litigation status. Managing and administrating the relations between the company and law offices. Using different collection processes for the different segments. Create collection strategies. Providing related reports for top management and for legal autority BRSA & Central Bank.

İstanbul

Organize CRM campaigns with digital media applications. Preparing sectoral and customer satisfaction surveys. Take actions to increase customer satisfaction and qualitiy results. Management of winback and renewal activities. Dijital medya uygulamaları ile CRM kampanyaları düzenleme, sektör ve memnuniyet anketleri hazırlama, kalite ve memnuniyet arttırıcı aksiyonlar alma, raporlama. Yenileme ve geri kazanma aktivitelerinin yönetimi.

Istanbul Turkiye

Responsibilities include: Ensure maximum collection in early collection, late collection and litigation status. Managing and administrating the relations between the company and law offices. Setup IVR-CTI integration, web-base online customer relations information screens and call center inhouse or outsourced. Maximize customer satisfaction for all after sales operations.

İstanbul Türkiye

Manage and administrate collection, after sales and customer relationship team.

Istanbul Türkiye

Responsibilities include: Managing and controlling risk assessment functions. Evaluation of the Consumer-Commercial Auto Loan applications from Fiat, Alfa Romeo, Ferrari, Maserati, Iveco and New Holland dealers.

Under finance department, preparing daily cash flow and daily payments, investment analysis and bank relations

Mba, Business Administration

İktisadi İdari Bilimler Fakültesi, İşletme - Bachelor'S Degree Of Business Administration

Education record