Managed data center strategy and execution for global product launches and client deliveries. Partnered with product owners on optimal use of space, power, and inventory. Coordinated with clients and account managers to deliver over 30,000 bare metal servers across the world. Designed and implemented global project templates, roadmaps, and floor layouts for high-density compute, storage, and network infrastructure. Created a new model for inventory categorization and reduced the global… Show more Managed data center strategy and execution for global product launches and client deliveries. Partnered with product owners on optimal use of space, power, and inventory. Coordinated with clients and account managers to deliver over 30,000 bare metal servers across the world. Designed and implemented global project templates, roadmaps, and floor layouts for high-density compute, storage, and network infrastructure. Created a new model for inventory categorization and reduced the global unsellable hardware by 16% in 2021. Show less

Managed twenty-four operations and inventory professionals maintaining over 10,000 hardware assets in two locations in Japan. Led global operations-wide training content development team. Developed courses and level certification tests for global data center and inventory operations employees. Managed launch teams in four data center launches in Japan & Korea. Coordinated with five facility providers in two countries. Led the customer experience improvement program for Asia Pacific for two… Show more Managed twenty-four operations and inventory professionals maintaining over 10,000 hardware assets in two locations in Japan. Led global operations-wide training content development team. Developed courses and level certification tests for global data center and inventory operations employees. Managed launch teams in four data center launches in Japan & Korea. Coordinated with five facility providers in two countries. Led the customer experience improvement program for Asia Pacific for two years. Show less

Served as an escalation point for a team of 6 technicians on troubleshooting client & internal service issues, deploying infrastructure and provisioning client servers. Created a learning management system, which later became the foundation for company-wide operations training. Worked as a lead in a DC launch team in Korea.