Serhat Çetin Email and Phone Number
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Serhat Çetin personal email
Serhat Çetin is a Country Branch Manager at EXEDY Clutch Europe Ltd. at EXEDY Clutch Europe Ltd.. He possess expertise in automotive, sales management, business planning, market analysis, dealer management and 19 more skills.
Exedy Clutch Europe Ltd.
View- Website:
- exedy.co.uk
- Employees:
- 16
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Country Branch ManagerExedy Clutch Europe Ltd. Mar 2020 - PresentIstanbul, Turkey -
Supply Chain ManagerCitroën Turkey Jul 2017 - Apr 2019I worked as Supply Chain Manager in Citroën’s Turkey Headquarters with the following responsibilities;• Realizes company’s wholesale targets in order to keep a sustainable cash flow• Determines production order quantities and prepares Car Flow Report • Tracks and controls daily sales and stock levels of the dealers and replenishes their stocks according to sales trend and dealer stock availability in coordination with Sales Field Team.• Allocates sufficient units of vehicles to the dealers in accordance with dealer sales target• Oversees all aspects of the logistics chain operations from the manufacturer to the customer• Creates reports to provide accurate information to all related parties• Closely working with (3PL) transportation service provider and conduct analysis of its performance• Follows the performance reports (KPI) in terms of time and quality of the services provided by the (3PL) logistics company and takes the necessary measures for improvements, and makes visits to the (3PL) logistics company for the control of the processes• Takes an active role in making contracts with (3PL) companies to manage time, quality and cost effectiveness• Monitors shipments into the country from outbound ports and contributes to the shipment plan• Closely monitors and manages logistics budget to ensure that all transportation activities remains within the planned budget• Prepares vehicle importation lists and demands it from Importation Department in accordance with sales trend• Manages the vehicle invoicing process to the dealers domestically and transit sales internationally. -
Logistics ChiefCitroën Turkey Jan 2013 - Jul 2017Istanbul, Turkey• Tracks and controls daily sales and stock levels of the dealers and replenishes their stocks according to sales trend• Oversees all aspects of the logistics chain operations from the manufacturer to the customer• Creates reports and updates relevant systems to ensure accurate information to all related parties• Closely working with (3PL) transportation service provider and conduct analysis of its performance• Follows the performance reports (KPI) in terms of time and quality of the services provided by the logistics company and takes the necessary measures for improvements, and makes visits to the (3PL) logistics company for the control of the processes• Takes an active role in making contracts with 3PL companies to manage time, quality and cost effectiveness• Monitors shipments into the country from outbound ports and contributes to the shipment plan• Closely monitors and manages logistics budget to ensure that all transportation activities remain within the planned budget• Manages the vehicle invoicing process to the dealers -
Fleet Sales SpecialistCitroën Turkey Jul 2009 - Jan 2013Istanbul, TurkeyI worked as a Fleet Sales Specialist in Citroën Turkey Headquarters and was responsible from all the fleet procedures and activities of the whole region of which I was in charge. All the fleet teams of each dealer were controlled and supervised by myself; and reported to Corporate and Fleet Sales Manager.• Maintains relationship with fleet customers and maximizes all business opportunities with the customers• Manages and delivers the Company's fleet sales objectives with full accountability on the results• Prepares TCO (Total Cost of Ownership) analysis for Rent A Car Companies to assure them to the competitiveness of pricing• Monitors the competition and analyze the competitors and competitors' products within the fleet market• Communicates with dealer network on a dealer management software interface and answers the dealers' fleet customer discount demands according to the brand’s standards• Designs regional sales campaigns considering market trends and competition that may impact fleet sales• Handling diplomatic sales of Citroën -
After Sales SpecialistCitroën Turkey Apr 2007 - Jul 2009Istanbul, TurkeyI worked as an After Sales Services Specialist in Citroën Turkey Headquarters and was responsible of the after-sales operations and improvements of the dealer network.• Monitor for dealer compliance with the brand processes and procedures, providing training and guidance when needed.• Support implementation of process improvements and taking an active role in special projects• Collaborate with the field team to ensure dealers meet Citroen standards and requirements• Support the zone managers with analysis and reports of the area of their responsibility• Provide council, guidance and assistance to the dealer services on all after sales related issues and problems• Analyzing After-Sales performance of the dealer service network• Closely following After-Sales market trends and implementations and reporting them to After Sales Coordinator• Preparing management reports of the responsibility area for monthly Board of Directors meeting -
Management Trainee ProgrammeBayraktar Holding Jan 2007 - Apr 2007Istanbul, TurkeyAs a young graduate, after being subject to an exam consisting of General Aptitude Test, English Test, Occupational Personality Questionaire and interviews, I was qualified as a Management Trainee of Bayraktar Holding.This program included 4 months of educational courses and trainings in different companies of the group.After completing the program, I started my career in Citroen, that is the flagship company of the group.
Serhat Çetin Skills
Serhat Çetin Education Details
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Mba In International Business -
School Of Technology & ManagementMba Foundation Programme -
Oxford College InternationalEnglish Language -
Electrical Engineering
Frequently Asked Questions about Serhat Çetin
What company does Serhat Çetin work for?
Serhat Çetin works for Exedy Clutch Europe Ltd.
What is Serhat Çetin's role at the current company?
Serhat Çetin's current role is Country Branch Manager at EXEDY Clutch Europe Ltd..
What is Serhat Çetin's email address?
Serhat Çetin's email address is se****@****o.co.uk
What schools did Serhat Çetin attend?
Serhat Çetin attended University Of East London, School Of Technology & Management, Oxford College International, Kocaeli Üniversitesi.
What skills is Serhat Çetin known for?
Serhat Çetin has skills like Automotive, Sales Management, Business Planning, Market Analysis, Dealer Management, Marketing Management, Negotiation, Team Management, Marketing Strategy, Budgets, Marketing Communications, Strategic Planning.
Who are Serhat Çetin's colleagues?
Serhat Çetin's colleagues are Okki Yoo, Dennis Rhami, Sharon Rodgers, Steve Czulowski, Gerald Kimuya, Russel De Chavez, Ade Young.
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Serhat Cetin
Husband With 2 Daughters, Basketball Coach, 1995-2020 Basketball Player, 121 Turkey National Team Games.Istanbul -
Serhat Çetin
İzmir, Türkiye -
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