Serhat İnce Email & Phone Number

İstanbul, Türkiye

İstanbul, Türkiye

▪ Presales Engineer for May Cyber Technology's NAC, SIEM and PAM cyber security solutions ▪ Planing and managing the POCs and Demos to showcase customers the features and powers of the May Cyber Technology cyber security products ▪ Helping sales team to understand customer needs and which products to suggest, showcase and position ▪ Attending customer meetings on-site and/or via video calls to get to know customers problems, challenges and what they are trying to achieve ▪ Resposible for educating May Cyber Technology partners and resellers for them to better understand May Cyber Technology cyber security product family and portfolio ▪ Creating the bridge between customers and the R&D department for improving the features and creating the roadmap for new features of the cyber security products

▪ Technical Support Director of Comodo Enterprise Products▪ Advising and consulting customers on which Comodo Enterprise products to use in their business and showcasing, presentation of Comodo Enterprise products▪ Director of post sales technical support jobs for Comodo Certificate Manager Product (SSL Certificates Management)▪ Director of post sales technical support jobs for Comodo Endpoint Security Manager Product (ITSM Product)▪ Director of post sales technical support jobs for Comodo Data Loss Prevention Product (DLP Product) ▪ Director of post sales technical support jobs for Comodo Korumail Product (Antispam Gateway Product)▪ Director of post sales technical support jobs for Comodo HackerGuardian PCI DSS Compliance Product (PCI DSS Compliance Product) ▪ Director of post sales technical support jobs for Comodo InternetSecurity Product Family (Corporate and End User Antivirus Solutions)▪ Post sales technical support for all Comodo Cyber Security products (L2 and L3 support)▪ Post sales technical support responsible for key customers (Technical Account Management)▪ Installing Comodo Advanced Endpoint Protection product, ComodoKorugan Firewall, Comodo Korumail Anti Spam Gateway and Comodo Data Loss Prevention product on customer environments (On-Premise and/or Cloud) ▪ Troubleshooting problems for Comodo Advanced Endpoint Protection product and on customer end points, Comodo Korugan Firewall,Comodo Korumail Anti Spam Gateway and Comodo Data Loss Prevention products▪ Doing POCs and demos for Comodo Comodo Advanced EndpointProtection product, Comodo Korugan Firewall, Comodo Korumail AntiSpam Gateway and Comodo Data Loss Prevention product

▪ Pre sales and post sales System and Network Engineer on Network devices mostly Firewalls▪ Advising and consulting customers on which network device they should be buying or upgrading and advising on their current network configuration▪ If customer network design is flawed, suggesting which design should be good and optimal for their network and which product to install in the network▪ Pre sales and post sales technical support and on site installation & troubleshooting of WatchGuard, Checkpoint, Barracuda Firewall Products▪ Pre sales and post sales technical support and on site installation & troubleshooting of Barracuda Antispam Gateway Product▪ Pre sales and post sales technical support and on site installation & troubleshooting ESET Antivirus Solutions▪ Pre sales and post sales technical support and on site installation & troubleshooting of Safetica Data Loss Prevention (DLP) Product ▪ Pre sales and post sales technical support and on site configuration & troubleshooting of HP and Dell Servers▪ Pre sales and post sales technical support and on site configuration & troubleshooting of Cisco, Juniper and Huawei Router Products ▪ Pre sales and post sales technical support and on site configuration & troubleshooting Lancom indoor or outdoor wireless systems▪ Technical support and on site installation & troubleshooting ofWMWare and Oracle VirtualBox Virtualization Solutions

▪ Supervisor of joint operations with Exper Computer in Turkey▪ Translation of Comodo Products from English to Turkish▪ Director of Turkish localisation of Comodo products▪ Turkish Team Lead for the new Comodo Turkish Website “tr.comodo.com”