Serhii Helemei Email and Phone Number

As Chief Operating Officer (COO), I spearhead the resolution of daily operational hurdles within the company, ensuring streamlined processes and effective communication channels.Key achievements include:- Development, organization, and implementation of streamlined processes and communication protocols within the team.- Establishment of a comprehensive communications policy and information circuit to enhance internal connectivity.Integration of project management methodologies, fostering efficient collaboration, and enhancing weekly workflow.- Implementation of a robust system for supporting and monitoring the online team's work, ensuring optimal performance and productivity.- Creation of a structured framework for handling tender applications, enhancing the online team's effectiveness in pursuing opportunities.- Onboarding process of new employees and the creation of Test tasks for them.My focus remains steadfast on delivering maximum results for the company, fostering a conducive work environment for employees, and facilitating quality feedback mechanisms both internally and in collaboration with external stakeholders.

As a Chief Operating Officer (COO) in an executive position in a company I am responsible for overseeing its operational activities. My responsibilities as a COO include:👉 Collaborating with the executive leadership to develop and implement the company's strategic goals👉 Taking charge of the day-to-day operations of the company👉 Working with the HR department to ensure proper recruitment and retention of qualified employees👉 Taking charge of developing budgets, controlling expenses, and performing financial analysis👉 Establishing quality standards for the company's products and services and implementing quality control processes👉 Identifying and evaluating risks associated with the company's operations👉 Assisting in expanding the company by implementing new initiatives, developing markets, and attracting clients👉 Quality control of software developed in the company👉 Cooperation with the sales department

As a Junior Manual QA, my responsibilities included executing test cases and evaluating them based on client requirements, preparing testing documents such as test plans, test cases, and checklists, reporting issues in bug tracking systems like Jira, Trello, and Youtrack, collaborating with teams and departments, developers, and designers, creating and maintaining testing process documentation, participating in the development and improvement of testing processes, and working with team members to address identified issues. My work aimed to ensure high-quality web applications and facilitate user interaction with the product that meets their requirements and expectations. Overall, as a Junior Manual QA, I was responsible for ensuring high product quality and contributing to its development.

As the COO (Chief Operating Officer), I am responsible for ensuring the efficient operation of the entire company, including managing operations, financial strategy, data analysis, and facilitating collaboration between different teams. My experience includes managing teams, budget planning, and company development strategy.As a QA (Quality Assurance), I am responsible for ensuring product quality. My experience includes conducting product testing, analyzing its quality, providing recommendations for improvement, and collaborating with QA engineers.In my work, I typically collaborate with the development team and other company teams to ensure efficient and high-quality company operations. I am responsible for planning and coordinating work with other departments to ensure a successful product launch. My work involves ensuring the efficient and high-quality work of the entire company to ensure successful company growth.

Ensured proper organization of production activities for subordinate institutions and departments. Prepared proposals and facilitated the redistribution of material resources among institutions and enterprises in the region to optimize State assets utilization. Streamlined the introduction of new products and payroll disbursements to employees.Coordinated collaboration between local authorities, private enterprises, and State-owned companies. Personally engaged in establishing and maintaining cooperation between State-owned enterprises and a foreign company. This unique collaboration among State-owned enterprises and the foreign company led to the employment of convicts in specially equipped units, ensured timely payroll disbursement, generated revenues, and facilitated investments in new areas of activity for these State-owned enterprises (woodworking and metalworking).Gained experience and core skills in:- Creating and organizing processes in a newly established division and its teams.- Effective leadership and management skills, overseeing multiple teams and groups within the Western Ukraine units.- Organizing personnel training.- Monitoring the efficiency of divisional and individual team performances.- Financials, economics, manufacturing, networks, and logistics.- Organizing production processes and enhancing productivity.- Communicating with representatives of the foreign company to cooperate and generate profits for the subordinate State-owned enterprises.- Successful negotiations with the working group of the foreign company for the employment of convicts and generating profits for the subordinate State-owned enterprises.- Problem-solving in crisis situations and under time constraints.

I was engaged in the organization of managing resources, logistical support, and production activities of penitentiary institutions of the Ivano-Frankivsk region. Here I grew from an employee to the deputy head of the department.I ensured the performance of functions by resource objects. A timely and high-quality supply of food, clothing, bedding, and other necessary resources to convicts and prisoners of subordinate institutions for the execution of punishments and pre-trial detention centers has been organized. Educational meetings have been organized based on each of the institutions to improve the communal living conditions of the convicts and train the staff. The logistics of supplying the necessary resources have been established.Gained experience and basic skills:- effective leadership skills in several teams and groups within the divisions of one administrative region- control over the work of a large number of employees (60+)- budgeting and financial planning- finance, economy, production, engineering networks, and logistics- the organization of production processes and setting the productivity of individual processes in the work of the unit

I conducted an audit of the supermarkets of the PAKKO-Holding trade network, in particular the availability of products, checking the cash register, the availability of equipment, etc.

My main tasks and responsibilities were the organization of providing food, clothing, bedding, and other material resources to convict and imprisoned institutions in the Ivano-Frankivsk region, as well as organizing the provision of uniforms and resources for rank-and-file and senior officers. During the period of service held in various positions, I received positive reviews and no disciplinary sanction in my file.Gained experience and important skills:- creation and organization of work of the newly created division- basics of logistics- carrying out a justified distribution- calculation of the need for material resources- team building and improvement of communication skills- acquired basic leadership qualities- gained experience working in stressful situations- experience in solving problems of different levels