• Bug finding/recording – Intern will play through resident company games and products in a way that exposes bugs or usability issues, and once found, record the bug along with any information needed to recreate and fix them.• Bug Database Refinement/Updates – Continually fix and update bug database as needed, including adding and organizing new features as appropriate.• Teamwork – Intern will be required to work closely with various team members of resident companies to find and… Show more • Bug finding/recording – Intern will play through resident company games and products in a way that exposes bugs or usability issues, and once found, record the bug along with any information needed to recreate and fix them.• Bug Database Refinement/Updates – Continually fix and update bug database as needed, including adding and organizing new features as appropriate.• Teamwork – Intern will be required to work closely with various team members of resident companies to find and recreate and prioritize specific ‘high-priority’ bugs in order to prepare game builds to meet critical production deadlines.• QA Intern will work closely with all the VSGI companies on various projects as needed. Show less

• Contributed to business growth by confirming customer satisfaction with service and quality• Achieved high customer satisfaction scores by de-escalating complaints quickly• Delivered fast, friendly and knowledgeable service for routine questions and service complaints• Kept work areas clean, neat and free of safety hazards to maximize efficiency• Fostered positive employee relationships through effective communication, training and development coaching• Developed open and… Show more • Contributed to business growth by confirming customer satisfaction with service and quality• Achieved high customer satisfaction scores by de-escalating complaints quickly• Delivered fast, friendly and knowledgeable service for routine questions and service complaints• Kept work areas clean, neat and free of safety hazards to maximize efficiency• Fostered positive employee relationships through effective communication, training and development coaching• Developed open and professional relationships with team members, enabling more effective issue resolution• Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service Show less