Serina Boffey Email and Phone Number
With over a decade of diverse professional experiences, my current role as Director of Strategy and Improvement at Connecting Care is a testament to my dedication to enhancing business operations. My expertise in project management, underscored by a recent certification, enables me to drive process improvement and effective change management. At the core of my mission lies a commitment to innovating solutions, which harmonizes with Connecting Care's vision. My entrepreneurial venture as an artist, teaching encaustic art, further enriches my multifaceted approach to fostering creativity and strategic thinking within my team.
Connecting Care (2000) Inc.
View- Website:
- connectingcare.ca
- Employees:
- 77
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Director Of Strategy And ImprovementConnecting Care (2000) Inc.Sherwood Park, Ab, Ca -
Transition ManagerConnecting Care (2000) Inc. Feb 2023 - Sep 2023 -
EntrepreneurWanna Bee Farmers Apr 2017 - Aug 2022Sherwood Park, Alberta, CanadaProducing delicious raw honey and unique bees wax art.
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Executive DirectorRevera Inc. May 2016 - Aug 2022Edmonton, Canada AreaTo maintain efficient operations within budgetary parameters and to ensure full compliance with regulatory bodies; build and lead a strong team of professionals to execute our vision of customer service excellence and outstanding customer experience To grow and improve operations while maintaining a high degree of customer service and excellence in customer experience; To manage operations to yield high quality outcomes and standards of care and service consistent with Revera’s mission, values, and corporate expectations; To review and report on monthly P&L, financial forecasting and annual budget preparation as well as capital expenditures ; To ensure compliance with provincial government regulatory bodies through annual and impromptu audits and inspections To establish residence financial goals and objectives in conjunction with the Provincial Director and ensure that these are met within available budgetary and fiscal resources, and appropriate time frames; To ensure all staff maintain professional competencies and current knowledge of all appropriate policies, procedures and regulatory requirements ; To ensure that all staff are fully cognizant of, appropriately trained, and fully support and respect the Resident Bill of Rights/Governing Principles; To produce and present the home’s relevant reports to residents, community, staff, stakeholders and corporate representatives; To ensure that effective human resource management practices are in place across all departments; administration of applicable collective agreements consistent with sound labour relations practices; To respond to areas of non-compliance and recommendations in consultation with your Provincial Director, and where appropriate deal personally with Ministry of Health/Provincial Regulating Agency; To ensure Application of Health and Safety policies in compliance with Regulatory and/or corporate standards; -
Northern Alberta Area ManagerVitalaire Canada Inc. Jan 2014 - Jan 2016VitalAire is a leader in home oxygen therapy, sleep apnea programs and medical gases from coast to coast. Our 40 years of experience, 100 locations, 800 employees and national accreditation status with Accreditation Canada assures quality programs and unsurpassed service. Accountable for the day-to-day operations of 8-retail home care locations spread across Northern Alberta, serving over 1000 respiratory clients. Direct reports – 23; Operating budget $2.6 million Rebuilt the Northern Alberta Region of 8 locations into an engaged connected region with each branch increasing profits month over month, year over year while reducing costs and creating efficiencies through logistics management. -
Operations Manager - TelecareThe Good Samaritan Society Dec 2010 - Jan 2014Edmonton, Canada AreaThe Good Samaritan Society is a not-for-profit charity that has over 65 years of experience in providing complex/continuing care, assisted/supportive living and other specialized health and community care services in innovative and caring environments. Accountable for the day-to-day operations of 24 hour emergency response program serving over 4000 clients across Alberta and British Columbia. Direct Reports Edmonton – 7; Direct Reports Alberta -15 Operating budget - $1.2 millionDeveloped and implemented growth strategies that included marketing plans, education forums, various events, presentations and goal setting for team members and remote locations. I was awarded the Servant Leadership Award during my tenure at GSS. -
Technology & Marketing SupervisorThe Good Samaritan Society Apr 2007 - Dec 2010Edmonton, Canada AreaThe Good Samaritan Society is a not-for-profit charity that has over 65 years of experience in providing complex/continuing care, assisted/supportive living and other specialized health and community care services in innovative and caring environments. Research and test new potential technology and services for TeleCare's operations, purchasing, receiving, training, coaching. Coordinate marketing efforts and advertising, relationship building, liaise with partners and suppliers, sales team coaching, coordination and supervision. -
Equipment Coordinator / Emergency Response Centre SupervisorThe Good Samaritan Society Jan 2003 - Apr 2007Edmonton, Canada AreaThe Good Samaritan Society is a not-for-profit charity that has over 65 years of experience in providing complex/continuing care, assisted/supportive living and other specialized health and community care services in innovative and caring environments. Supervision of 24/7emergency response monitoring staff and maintenance of monitoring equipment. Scheduling, training, coachingIncreased efficiencies and safety of clients with a back up remote monitoring service to ensure client service continuity. -
New Home Sales AssociateGlenwood Homes May 1996 - Dec 1997Calgary, AlbertaSales of new homes and new home constructionPreparation of all contracts for new purchasers Lead new clients through the construction processReview blueprints and add markings for revisionsProvide information and educational resources to new home buyers
Serina Boffey Education Details
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Project Management Essentials -
Advanced Leadership In Dementia -
Courses Towards Business Management Ba
Frequently Asked Questions about Serina Boffey
What company does Serina Boffey work for?
Serina Boffey works for Connecting Care (2000) Inc.
What is Serina Boffey's role at the current company?
Serina Boffey's current role is Director of Strategy and Improvement.
What schools did Serina Boffey attend?
Serina Boffey attended Southern Alberta Institute Of Technology / Sait, Southern Alberta Institute Of Technology (Sait), Mount Royal University, Athabasca University.
Who are Serina Boffey's colleagues?
Serina Boffey's colleagues are Candice Paluck, Meron Kere, Ohmar De Guzman, Rogelio Padolina, Jayde Christian, Branko Jankovic, Brian Monaghan.
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