Serina Boffey

Serina Boffey Email and Phone Number

Director of Strategy and Improvement @ Connecting Care (2000) Inc.
Sherwood Park, AB, CA
Serina Boffey's Location
Sherwood Park, Alberta, Canada, Canada
About Serina Boffey

With over a decade of diverse professional experiences, my current role as Director of Strategy and Improvement at Connecting Care is a testament to my dedication to enhancing business operations. My expertise in project management, underscored by a recent certification, enables me to drive process improvement and effective change management. At the core of my mission lies a commitment to innovating solutions, which harmonizes with Connecting Care's vision. My entrepreneurial venture as an artist, teaching encaustic art, further enriches my multifaceted approach to fostering creativity and strategic thinking within my team.

Serina Boffey's Current Company Details
Connecting Care (2000) Inc.

Connecting Care (2000) Inc.

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Director of Strategy and Improvement
Sherwood Park, AB, CA
Employees:
77
Serina Boffey Work Experience Details
  • Connecting Care (2000) Inc.
    Director Of Strategy And Improvement
    Connecting Care (2000) Inc.
    Sherwood Park, Ab, Ca
  • Connecting Care (2000) Inc.
    Transition Manager
    Connecting Care (2000) Inc. Feb 2023 - Sep 2023
  • Wanna Bee Farmers
    Entrepreneur
    Wanna Bee Farmers Apr 2017 - Aug 2022
    Sherwood Park, Alberta, Canada
    Producing delicious raw honey and unique bees wax art.
  • Revera Inc.
    Executive Director
    Revera Inc. May 2016 - Aug 2022
    Edmonton, Canada Area
    To maintain efficient operations within budgetary parameters and to ensure full compliance with regulatory bodies; build and lead a strong team of professionals to execute our vision of customer service excellence and outstanding customer experience To grow and improve operations while maintaining a high degree of customer service and excellence in customer experience; To manage operations to yield high quality outcomes and standards of care and service consistent with Revera’s mission, values, and corporate expectations; To review and report on monthly P&L, financial forecasting and annual budget preparation as well as capital expenditures ; To ensure compliance with provincial government regulatory bodies through annual and impromptu audits and inspections To establish residence financial goals and objectives in conjunction with the Provincial Director and ensure that these are met within available budgetary and fiscal resources, and appropriate time frames; To ensure all staff maintain professional competencies and current knowledge of all appropriate policies, procedures and regulatory requirements ; To ensure that all staff are fully cognizant of, appropriately trained, and fully support and respect the Resident Bill of Rights/Governing Principles; To produce and present the home’s relevant reports to residents, community, staff, stakeholders and corporate representatives; To ensure that effective human resource management practices are in place across all departments; administration of applicable collective agreements consistent with sound labour relations practices; To respond to areas of non-compliance and recommendations in consultation with your Provincial Director, and where appropriate deal personally with Ministry of Health/Provincial Regulating Agency; To ensure Application of Health and Safety policies in compliance with Regulatory and/or corporate standards;
  • Vitalaire Canada Inc.
    Northern Alberta Area Manager
    Vitalaire Canada Inc. Jan 2014 - Jan 2016
    VitalAire is a leader in home oxygen therapy, sleep apnea programs and medical gases from coast to coast. Our 40 years of experience, 100 locations, 800 employees and national accreditation status with Accreditation Canada assures quality programs and unsurpassed service. Accountable for the day-to-day operations of 8-retail home care locations spread across Northern Alberta, serving over 1000 respiratory clients. Direct reports – 23; Operating budget $2.6 million Rebuilt the Northern Alberta Region of 8 locations into an engaged connected region with each branch increasing profits month over month, year over year while reducing costs and creating efficiencies through logistics management.
  • The Good Samaritan Society
    Operations Manager - Telecare
    The Good Samaritan Society Dec 2010 - Jan 2014
    Edmonton, Canada Area
    The Good Samaritan Society is a not-for-profit charity that has over 65 years of experience in providing complex/continuing care, assisted/supportive living and other specialized health and community care services in innovative and caring environments. Accountable for the day-to-day operations of 24 hour emergency response program serving over 4000 clients across Alberta and British Columbia. Direct Reports Edmonton – 7; Direct Reports Alberta -15 Operating budget - $1.2 millionDeveloped and implemented growth strategies that included marketing plans, education forums, various events, presentations and goal setting for team members and remote locations. I was awarded the Servant Leadership Award during my tenure at GSS.
  • The Good Samaritan Society
    Technology & Marketing Supervisor
    The Good Samaritan Society Apr 2007 - Dec 2010
    Edmonton, Canada Area
    The Good Samaritan Society is a not-for-profit charity that has over 65 years of experience in providing complex/continuing care, assisted/supportive living and other specialized health and community care services in innovative and caring environments. Research and test new potential technology and services for TeleCare's operations, purchasing, receiving, training, coaching. Coordinate marketing efforts and advertising, relationship building, liaise with partners and suppliers, sales team coaching, coordination and supervision.
  • The Good Samaritan Society
    Equipment Coordinator / Emergency Response Centre Supervisor
    The Good Samaritan Society Jan 2003 - Apr 2007
    Edmonton, Canada Area
    The Good Samaritan Society is a not-for-profit charity that has over 65 years of experience in providing complex/continuing care, assisted/supportive living and other specialized health and community care services in innovative and caring environments. Supervision of 24/7emergency response monitoring staff and maintenance of monitoring equipment. Scheduling, training, coachingIncreased efficiencies and safety of clients with a back up remote monitoring service to ensure client service continuity.
  • Glenwood Homes
    New Home Sales Associate
    Glenwood Homes May 1996 - Dec 1997
    Calgary, Alberta
    Sales of new homes and new home constructionPreparation of all contracts for new purchasers Lead new clients through the construction processReview blueprints and add markings for revisionsProvide information and educational resources to new home buyers

Serina Boffey Education Details

Frequently Asked Questions about Serina Boffey

What company does Serina Boffey work for?

Serina Boffey works for Connecting Care (2000) Inc.

What is Serina Boffey's role at the current company?

Serina Boffey's current role is Director of Strategy and Improvement.

What schools did Serina Boffey attend?

Serina Boffey attended Southern Alberta Institute Of Technology / Sait, Southern Alberta Institute Of Technology (Sait), Mount Royal University, Athabasca University.

Who are Serina Boffey's colleagues?

Serina Boffey's colleagues are Candice Paluck, Meron Kere, Ohmar De Guzman, Rogelio Padolina, Jayde Christian, Branko Jankovic, Brian Monaghan.

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