Serina Lui Email & Phone Number

San Francisco, Ca, Us

I spearheaded initiatives to enhance operational efficiency and ensure seamless workflow management. Leveraging targeted outreach strategies, I successfully increased customer efficiency, providing comprehensive assistance to care providers. Additionally, I played a pivotal role in optimizing company dashboard organization, achieving a 5% monthly improvement, while providing vital support to the Marketing and Member Operations teams. Collaborating closely with managers, I contributed to the development of project schedules and workflows, ensuring alignment with user needs and overarching business strategy. Through effective communication and teamwork, I facilitated streamlined processes and maintained brand consistency, ultimately contributing to the success of various projects and initiatives within the organization.

● Participate in an 8-week training program to develop hands-on digital marketing skills such as SEO/SEM, managing a Google campaign, media planning training, and social media management.● Developed and managed a Google Ads search campaign for a non-profit organization by setting up targeted ads, monitoring performance, and presenting a comprehensive analysis report to the client.

● Achieved a 90% retention rate by conducting post-webinar Google Form surveys to evaluate participant understanding of Project-Based Learning (PBL) and culturally responsive teaching (CRT) topics, identified areas for improvement, and adapted content to enhance participant engagement and comprehension.● Managed communication and increased client satisfaction through effective meeting coordination by booking and organizing 100+ meetings with school district clients and internal staff.

Santa Clara, Ca

San Francisco Bay Area

Digital Marketing

Bachelor Of Science - Bs, Marketing

Associate Of Science - As