Working as customer operations supervisor in AMG handling orders of Hi-tecand Maganum. Key Responsibilities/Achievements:◎ Key contact with customers, suppliers, other subsidiaries, the headquartersand strategic business partners.◎ Responsibel for PO release and contract signature, packing and size runinformation forward.◎ Taking a part of orders follow-up.◎ Responsible for supply chain management, such as negotiation, evaluation,audit and authorization.◎ Closely communication and cooperation with the development and technicaldepartments to make sure order processing smoothly.◎ Responsible for emergency and special situations that occur during thewhole process of order operations, make action plan and decision.◎ Timely feedback and handling of customer requirements, claim and othercrisis management.◎ Quarterly, semi-annual and annual regional overall performance report toRGM.◎ Lead and coordinate other affairs of the operation department.◎ Getting promotion during my first year in AMG with a huge pay raise.

I'm very happy to be a volunteer at the 518 Cross-Strait Economic and Trade Fair.