Serkan Kendir Email and Phone Number

• Managing the long-term development of the dealer network• Coordinating termination and appointing processes of dealers• Managing and perform competitive analysis and benchmarking of the dealer organization relative to market share, and dealer capabilities to measure the overall effectiveness of dealers within specific markets.• Managing the corporate identification process for each and every point of the network including service and parts dealers• Coordinating necessary documentation stuff supply to the network (business cards, envelops, letterhead etc.)• Dealer visits performed for structuring, improvement and evaluation processes• For sales training; determining the need and organization of the training programs yearly• Ensuring all sub dealers are in-line with corporate id standards• Analysis of dealer hinterlands. When necessary, shrink or enlarge the hinterland• Structuring and executing dealer development plans and strategies• To take all necessary actions to complete dealer evaluations at least once a year for network (sales+ service+ parts) acc. To dealer standards together with dealer scorecards• Help dealers in the construction of their 3s facilities in acc. With predesigned projects (big or small)• Dealer visits performed for structuring, improvement and evaluation processes• Creating and executing dealer development strategies for assigned dealer categories• Act as a consultant by assisting assigned dealers with performance gaps and operational issues, such as growing serviceability, customer management strategies etc. Within the framework of profitability

Marketing for Case IH brand tractors

Marketing for New Holland brand tractors

-R&D engineering in engineering department, -Valtra and Universal tractor production