Serkan Aydinhan Email & Phone Number

Istanbul, Turkey

• Manages the portfolio of the projects and programs related to Payment Systems, Retail and Corporate Loans, Collection, Foreign Trade & Cheques and Insurance domains, in aligned with business strategies,
• Manages the prioritization process of projects and programs in the portfolio,
• Assigns the projects and programs to project managers, in the order of business value priorities,
• Monitors and controls the management of projects in the portfolio,
• Monitors and evaluates the performance of project managers working for the portfolio,
• Checks the projects’ compatibility with the processes

Istanbul, Turkey

• Led & managed project teams (consisting of 5 to 40 resources for each project)
• Initiated, planned, executed, monitored/controlled and closed IT projects according to sound PMI project management methodologies in a project based software development company’s project management office
• Practiced waterfall, agile, scrum, RUP frameworks and methodologies
• Used MS Project, CA Clarity project management tools to prepare project plans, budgets, executive reports
• Prepared project charter, project definition documents, kick-off presentations, project plans, bi-weekly status reports, RFI’s, RFP’s, solution assessment/procurement reports, project close-out documents, risk plans.
• Managed projects concurrently in different business lines

• Managed business projects related to business development, marketing plan preparation
• Prepared and lectured PMP Preparation Course for Project Managers
• Facilitated meetings, prepared meeting notes, prepared status reports and presented to the board
• Initiated, planned, executed, monitored and closed projects according to PMI methodologies
• Managed risks, issues, resolved conflicts, clarified objectives, set tangible success goals

• Initiated, planned, executed, monitored/controlled and closed IT projects according to sound PMI project management methodologies in a project based software development company’s project management office
• Managed projects in waterfall, agile, scrum and RUP methodologies
• Prepared project charter, project definition documents, kick-off presentations, project plans, weekly status reports, RFI’s, assessment reports, close-out documents, risk plans, risk evaluation reports, meeting notes
• Used MS Project, CA Clarity project management tools to prepare project plans, budgets, executive reports
• Documented and controlled technical analysis, technical architecture, test plans and quality documents
• Organized and facilitated project meetings (status, kick-off, close out), iteration evaluations, daily meetings

• Managed a unit which is responsible for management and marketing activities of Internet Banking, Web Sites and Applications; Banking Walls, Mobile Banking, TV Banking and Email-SMS System
• Prepared tangible and achievable objectives to unit employees; performed performance evaluations

• Initiated, planned, executed, monitored/controlled and closed self service banking and CRM projects according to sound PMI project management methodologies
• Managed Mobile Banking (Wap Banking, SMS Banking), Web Sites Content Management; E-Commerce Payment, Merging and Renewal of Web Sites, Online Banking Security & Personalization, Bank’s publications E-Mall projects
• Managed merging two banks’ (Yapi Kredi Bank and Kocbank) Web Sites, Internet Banking and Mobile Banking
• Managed $ 15 million crm tool assessment & implementation project
• Led & managed project teams (consisting of 5 t0 20 members)

• Led and managed Internet Banking (Individual and Corporate) Project
• Managed a team of 4 employees responsible for business/service developments in Alternative Delivery Channels including ATM, Call Center, Internet Banking, SMS Banking
• Managed chip card based authentication of corporate customers for online banking project
• Organized and facilitated project meetings (status, kick-off, close out), daily meetings

• Prepared analysis document and test cases for Credit Card menu pages for Internet Banking
• Prepared test cases; tested and verified Internet Banking software application
• Participated in analysis and test of B2B platform project

Mandatory military service

• Developed new business opportunities and the cross-sell, up-sell, retention of existing commercial customers.
• Built and managed a customer portfolio and a team, responsible for marketing, pricing, financial analysis and credit evaluation activities
• Managed a portfolio of more than 50 small, medium and large corporate customers.
• Developed and prepared all credit proposals for new deals.

Istanbul, Turkey

• Main Trainings: “Banks' Act” – Computer Aided “Treasury and Financial Markets Simulation”, Negotiation and Body Language, Development of Managerial Skills
• Main Courses: Basic Accounting and Financial Analysis, Law for Bankers, Macro Economy, International Payment Terms, Future Markets and Risk Management, Credit Pricing

Computer Information Systems

Activities and Societies: Database Management in SQL

Enhanced Language Training

Electrical And Electronic Engineer

Activities and Societies: Photography Club Member, Scuba Diving Soceity Member/Scuba Diver, DJ and Announcer at University's Radio (Radyo.