Serkan Aydinhan Email & Phone Number

Istanbul, Turkey

• Manages the portfolio of the projects and programs related to Payment Systems, Retail and Corporate Loans, Collection, Foreign Trade & Cheques and Insurance domains, in aligned with business strategies,• Manages the prioritization process of projects and programs in the portfolio,• Assigns the projects and programs to project managers, in the order of business value priorities,• Monitors and controls the management of projects in the portfolio,• Monitors and evaluates the performance of project managers working for the portfolio,• Checks the projects’ compatibility with the processes• Organizes and facilitates portfolio meetings with IT managers, project managers and customers; • Presents and reports status and progress of the portfolio to the management board and chief officers,• Works as a mentor with the project managers in his portfolio,• Leads agile transformation and coaches teams and project managers in their agile work,• Manages the portfolio and programs using MS Project, CA Clarity PPM, Confluence and JIRA • A main contributor to continuous improvement of project and portfolio management processes

Istanbul, Turkey

• Led & managed project teams (consisting of 5 to 40 resources for each project)• Initiated, planned, executed, monitored/controlled and closed IT projects according to sound PMI project management methodologies in a project based software development company’s project management office• Practiced waterfall, agile, scrum, RUP frameworks and methodologies• Used MS Project, CA Clarity project management tools to prepare project plans, budgets, executive reports• Prepared project charter, project definition documents, kick-off presentations, project plans, bi-weekly status reports, RFI’s, RFP’s, solution assessment/procurement reports, project close-out documents, risk plans, risk evaluation reports, meeting notes• Managed projects concurrently in different business lines• Documented and controlled contracts, technical analysis & architecture, test plans and quality documents• Organized and facilitated project meetings (status, kick-off, close out, etc.) • Scheduled and organized stress tests, uat’s, code deployments

•Managed business projects related to business development, marketing plan preparation•Prepared and lectured PMP Preparation Course for Project Managers •Facilitated meetings, prepared meeting notes, prepared status reports and presented to the board•Initiated, planned, executed, monitored and closed projects according to PMI methodologies•Managed risks, issues, resolved conflicts, clarified objectives, set tangible success goals

• Initiated, planned, executed, monitored/controlled and closed IT projects according to sound PMI project management methodologies in a project based software development company’s project management office• Managed projects in waterfall, agile, scrum and RUP methodologies• Prepared project charter, project definition documents, kick-off presentations, project plans, weekly status reports, RFI’s, assessment reports, close-out documents, risk plans, risk evaluation reports, meeting notes• Used MS Project, CA Clarity project management tools to prepare project plans, budgets, executive reports• Documented and controlled technical analysis, technical architecture, test plans and quality documents• Organized and facilitated project meetings (status, kick-off, close out), iteration evaluations, daily meetings • Scheduled and organized stress tests, uat’s, code deployments • Led & managed project teams (consisting of 5 to 30 resources for each project)• Managed 5 to 12 projects concurrently in different business lines; namely Alternative Delivery Channels (Call Center, Mobile Banking, ATM, Internet Banking, SMS Banking), Risk Management (Basel II Regulations), Cash Management, Accounting, Deposits, Retail Loans, Corporate Loans, Credit Cards• Managed Internet Banking and ATM Banking Release projects (for small/change requests)• Managed 3 International projects (Basel II Regulations - Risk Management Projects) with Greece and Malta banks (National Bank of Greece and FinansBank Malta)

• Managed a unit which is responsible for management and marketing activities of Internet Banking, Web Sites and Applications; Banking Walls, Mobile Banking, TV Banking and Email-SMS System• Prepared tangible and achievable objectives to unit employees; performed performance evaluations

• Initiated, planned, executed, monitored/controlled and closed self service banking and CRM projects according to sound PMI project management methodologies • Managed Mobile Banking (Wap Banking, SMS Banking), Web Sites Content Management; E-Commerce Payment, Merging and Renewal of Web Sites, Online Banking Security & Personalization, Bank’s publications E-Mall projects• Managed merging two banks’ (Yapi Kredi Bank and Kocbank) Web Sites, Internet Banking and Mobile Banking • Managed $ 15 million crm tool assessment & implementation project• Led & managed project teams (consisting of 5 t0 20 members)

• Led and managed Internet Banking (Individual and Corporate) Project • Managed a team of 4 employees responsible for business/service developments in Alternative Delivery Channels including ATM, Call Center, Internet Banking, SMS Banking• Managed chip card based authentication of corporate customers for online banking project• Organized and facilitated project meetings (status, kick-off, close out), daily meetings

• Prepared analysis document and test cases for Credit Card menu pages for Internet Banking• Prepared test cases; tested and verified Internet Banking software application • Participated in analysis and test of B2B platform project

Mandatory military service

• Developed new business opportunities and the cross-sell, up-sell, retention of existing commercial customers. • Built and managed a customer portfolio and a team, responsible for marketing, pricing, financial analysis and credit evaluation activities• Managed a portfolio of more than 50 small, medium and large corporate customers. • Developed and prepared all credit proposals for new deals.

Istanbul, Turkey

• Main Trainings: “Banks' Act” – Computer Aided “Treasury and Financial Markets Simulation”, Negotiation and Body Language, Development of Managerial Skills• Main Courses: Basic Accounting and Financial Analysis, Law for Bankers, Macro Economy, International Payment Terms, Future Markets and Risk Management, Credit Pricing

Computer Information Systems

Activities and Societies: Database Management in SQL

Enhanced Language Training

Electrical And Electronic Engineer

Activities and Societies: Photography Club Member, Scuba Diving Soceity Member/Scuba Diver, DJ and Announcer at University's Radio (Radyo.