Serkan Sönmez Email and Phone Number
Serkan Sönmez personal email
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E-commerce professional with 10+ years of experience in user experience, business development, and project management for e-commerce companies. Strong skills in Manual QA. Excellent knowledge and experience in test planning, creation, and execution. Experienced in different stages of the QA process and supporting UAT. I have extensive experience in testing websites during the development process, having worked on various web development projects in the past. I have worked with developers to ensure that websites are thoroughly tested for functionality, usability, and compatibility across multiple devices and browsers.In my previous roles, I have utilized a variety of testing tools and methodologies, including manual testing, automated testing, and user acceptance testing. I am also experienced in writing detailed bug reports and providing feedback to developers to ensure that issues are resolved promptly and effectively.My skills and experience include:Thorough understanding of web development methodologies, including agile and waterfallExperience with testing tools such as SeleniumProficient in bug tracking software such as JIRAExperience in API testing using PostmanAbility to work collaboratively with developers, project managers, and other stakeholders
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Qa AnalystRigosis Information Systems Feb 2021 - PresentIstanbul, Turkey● Work closely with the QA Manager and team to innovate, research, develop code, follow coding standards, utilize best practices, and perform code reviews. ● Developed Test Plans, Test Cases, and EndtoEnd Scenarios based on the User Stories.● Reading/examining the analysis and design documents and writing the test scenario document● Perform functional and regression testing to ensure product changes have been implemented successfully● Participating in daily scrum meetings with the team and sharing the progress in terms of testing● Reporting of failed tests and follow-up of test results● Identifying and analyzing errors, monitoring, and reporting to the development team using JIRA● Design, develop, and manage automation test cases and suites using Selenium WebdriverIO
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E-Commerce Business AnalystLc Waikiki Feb 2018 - Jul 2018Istanbul, Turkey● Observed the technical needs of the business team and made the necessary research and feasibility studies● Integrated all technological infrastructure of the online store, systems, and processes● Followed all technological developments and improvements in the online retailing sector and applied necessary developments to the system● Managed Market Research, Benchmark, and Trend Analysis of the internet retailing sector● Organized various usability tests for existing/new modules of the website● Applied continuous tests on the system to detect possible problems and suggested solutions to solve problems● Worked with developers and the product owner to make sure the product backlog was good and that we delivered the final products on time.● Tested the iOS and Android mobile applications to make sure they worked correctly.
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Project ManagerBoolinka Mar 2015 - Apr 2017Istanbul, Turkey● Led the planning and implementation of the project● Facilitated the definition of project scope, goals, and deliverables● Designed and delivered wireframes, user stories, user journeys, and mockups● Identified design problems and devised solutions● Made design and user-experience decisions related to core and new functions and features● Analyzed the project documentation to ensure a thorough understanding of the user stories including, business, technical requirements, functional specifications, and process flow diagrams.● Executed test cases manually and created a traceability matrix.● Interacted with Developers and Product Owners continuously to ensure quality product backlog and final product delivery.● Performed Smoke, Functional, Regression, and User Acceptance Testing (UAT)● Performed Functional testing on mobile application for iOS and Android
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User Experience SpecialistGittigidiyor / Ebay Turkey Nov 2012 - Dec 2014Istanbul, TurkeyHelping to increase the GMV by improving the overall experience (usability, transaction process, post-transaction process, etc.) for a user, by designing new modules and projects that will create a sustainable revenue channel, and by helping to shape the firm’s strategy according to the local and global trends.• Created explicit flows and project requests for any project that will affect the user experience• Designed projects that will improve the overall experience of a user• Designed projects that will create sustainable revenue channels and modules• Followed sector trends and helped to shape the new product strategies of the firm• Evaluated user feedback compiled by CS and transformed this feedback to improvement projects or new module projects• Evaluated various reports and determined the development needs. Transforming these outcomes to improvement projects or new module projects• Created user scenarios, end2end journeys, and designed wireframes• Organized various usability tests for existing/new modules of the website. • Evaluating the outcomes and transforming them into improvement projects or new module projects -
Employee Relations & Event Management Team Leader (Voluntary Work)Gittigidiyor / Ebay Turkey Jul 2013 - Oct 2014Istanbul, Turkey• Organizing all in-house activities voluntarily such as;• Team building activities• Events, happy hours• Social clubs• Sports tournaments etc. to boost employee motivation & happiness
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Advertising Sales SpecialistGittigidiyor / Ebay Turkey Mar 2010 - Nov 2012Istanbul, Turkey• Controlled and published ad campaigns• Followed publications, optimized in relation to performance targets• Contacted clients and media planning agents about operations
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Product SpecialistBayer Schering Pharma Jul 2009 - Jan 2010Istanbul, Turkey• Promotion and sales of the Multipl Sclerosis product, Betaferon. • Carried out sales activities in all in Istanbul Europe and Edirne Regions.• Promoted products to Neuorology Physicians. Achievements; • % 100 sales target was achieved for each year.• Getting the trust of some physicians who hadn’t have good relation with Bayer.• Having record sales in December 2009 in new patient acquisition rate. -
Medical RepresentativeEczacıbaşı Zentiva Sağlık Ürünleri May 2007 - Jul 2009Istanbul, Turkey• Promotion and sales of the Osteoporosis and myorelaxant products, Osalen and Thiospa. • Carried out sales activities in all Istanbul Asian Regions.• Promoted products to Orthopedic Physicians. Achievements; • % 130 Realization in sales targets in two years’ time -
Medical RepresentativeEczacıbaşı İlaç Pazarlama May 2006 - May 2007Istanbul, Turkey• Promotion and sales of the Osteoporosis and antibiotic products, Calsynar, Suprax, Penos. • Carried out sales activities in all Istanbul Asian Regions.• Promoted products to Orthopedic and Pediatrician Physicians. Achievements; • % 110 Realization in sales targets in one year time.
Serkan Sönmez Skills
Serkan Sönmez Education Details
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Ankara University - Fen FacultyAstronomy And Space Science
Frequently Asked Questions about Serkan Sönmez
What company does Serkan Sönmez work for?
Serkan Sönmez works for Rigosis Information Systems
What is Serkan Sönmez's role at the current company?
Serkan Sönmez's current role is E-commerce & User Experience & QA Professional.
What is Serkan Sönmez's email address?
Serkan Sönmez's email address is se****@****ail.com
What schools did Serkan Sönmez attend?
Serkan Sönmez attended Ankara University - Fen Faculty.
What skills is Serkan Sönmez known for?
Serkan Sönmez has skills like Advertising, E Commerce, Digital Marketing, User Experience, Online Advertising, Google Adwords, Online Marketing, Affiliate Marketing, Digital Media, Advertising Sales, Customer Experience, Digital Strategy.
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Serkan Sönmez
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