Elizabeth Serna

Elizabeth Serna Email and Phone Number

Human Resources Manager at SBHIS @ SBHIS Insurance Services
Elizabeth Serna's Location
Chula Vista, California, United States, United States
Elizabeth Serna's Contact Details

Elizabeth Serna work email

Elizabeth Serna personal email

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About Elizabeth Serna

Aspire to find a position in a company where I can apply my knowledge and experience in Human Resources, take up challenging assignments and contribute to its organizational stability and growth. Deeply committed to employees’ issues. Effective communicator with a proven ability to accomplish the most detailed sensitive tasks while remaining within the prescribed policy. Fluent in English and Spanish, possess excellent verbal and written communication abilities in both languages. Have strong computer skills.

Elizabeth Serna's Current Company Details
SBHIS Insurance Services

Sbhis Insurance Services

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Human Resources Manager at SBHIS
Elizabeth Serna Work Experience Details
  • Sbhis Insurance Services
    Human Resources Manager
    Sbhis Insurance Services Aug 2013 - Present
    Chula Vista, Ca
    SBHIS is an insurance agency with highly qualified professionals trained and certified to represent various health care products. We are committed to your satisfaction and will always serve you in a professional and ethical manner.Assist with the direction of all HR functions, with approximately 100 employees and 500 independent agents. Advise and train managers on disciplinary, performance and termination procedures. •Process, verify, and maintain documentation relating to… Show more SBHIS is an insurance agency with highly qualified professionals trained and certified to represent various health care products. We are committed to your satisfaction and will always serve you in a professional and ethical manner.Assist with the direction of all HR functions, with approximately 100 employees and 500 independent agents. Advise and train managers on disciplinary, performance and termination procedures. •Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications. Show less
  • Sbhis Insurance Services
    Human Resources Assistant
    Sbhis Insurance Services Aug 2012 - Present
    Chula Vista
    SBHIS is an insurance agency with highly qualified professionals trained and certified to represent various health care products. We are committed to your satisfaction and will always serve you in a professional and ethical manner.Assist with the direction of all HR functions, with approximately 100 employees and 500 independent agents. Advise and train managers on disciplinary, performance and termination procedures. •Process, verify, and maintain documentation relating to… Show more SBHIS is an insurance agency with highly qualified professionals trained and certified to represent various health care products. We are committed to your satisfaction and will always serve you in a professional and ethical manner.Assist with the direction of all HR functions, with approximately 100 employees and 500 independent agents. Advise and train managers on disciplinary, performance and termination procedures. •Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications.•Assist staff with routine HR related questions as the first point of contact for employees. •Play a key role in maintaining and updates a variety of confidential and sensitive electronic and/or hard copy records and/or files•Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating procedures and practices. •Conducts audits of HRIS system to assure accuracy and implements necessary changes. Show less
  • Bayside Community Center
    Human Resources Intern
    Bayside Community Center Nov 2011 - Aug 2012
    Greater San Diego Area
    Support in the administration of the Human Resources department and volunteers’ coordination.•Assist hiring managers and development associate in selecting volunteer candidates by reviewing volunteer applications and resumes based on the applicant’s skills, abilities, and areas of interest.•Schedule and coordinate volunteer interviews via phone and in person. •Organize and review personnel and volunteer files to ensure all required documentation is on file. •Ensure company… Show more Support in the administration of the Human Resources department and volunteers’ coordination.•Assist hiring managers and development associate in selecting volunteer candidates by reviewing volunteer applications and resumes based on the applicant’s skills, abilities, and areas of interest.•Schedule and coordinate volunteer interviews via phone and in person. •Organize and review personnel and volunteer files to ensure all required documentation is on file. •Ensure company and Human Resources policies and procedures are executed with excellence.•Perform orientation to new volunteers providing detail information about the company policies and procedures. •Participate in fundraising events and open houses activities to promote Bayside and attract new volunteers and benefactors.•Processes background and reference checks. •Translate from English to Spanish and vice versa of brochures, flyers and monthly calendar of activities documents. Show less
  • Banco Santander International
    Private Client Associate
    Banco Santander International Nov 2007 - Nov 2010
    Liaison between the private bank client and various bank departments (trusts, loans, foreign exchange, and brokerage).•Trained new employees on company equipment and procedures regarding software programs.•Worked closely with Relationship Manager to monitor high net worth clients’ accounts and participate on sales calls to develop strategies that increased and uncovered sales opportunities.•Acted as a Relationship Manager’s role when client Manager was absent from office due to busy… Show more Liaison between the private bank client and various bank departments (trusts, loans, foreign exchange, and brokerage).•Trained new employees on company equipment and procedures regarding software programs.•Worked closely with Relationship Manager to monitor high net worth clients’ accounts and participate on sales calls to develop strategies that increased and uncovered sales opportunities.•Acted as a Relationship Manager’s role when client Manager was absent from office due to busy travel schedule by maintaining and servicing highly complex accounts and meeting clients needs•Reviewed, analyzed, and prepared loan proposal documentation for new and existing accounts that resulted in the team consistently achieving quarterly goals. Show less
  • Bank Of America
    Operational Risk Assistant
    Bank Of America May 2003 - Nov 2007
    Acted as compliance support and subject matter expert for Client Managers, Market Managers and Administrative Assistants.•Conducted site visits and attended Client Manager Meetings to deliver consistent Regional messages about the culture of compliance.•Leveraged site visits to demonstrate and inspire the Bank of America spirit.•Ensured successful completion of all compliance training for employees.•Reviewed assigned portfolios to ensure that all accounts were coded correctly… Show more Acted as compliance support and subject matter expert for Client Managers, Market Managers and Administrative Assistants.•Conducted site visits and attended Client Manager Meetings to deliver consistent Regional messages about the culture of compliance.•Leveraged site visits to demonstrate and inspire the Bank of America spirit.•Ensured successful completion of all compliance training for employees.•Reviewed assigned portfolios to ensure that all accounts were coded correctly, resulting in zero findings during quarterly audits. Show less
  • Bank Of America
    Personal Banker
    Bank Of America May 2003 - Aug 2006
    Established, retained, and deepened relationships with banking center clients and potential customers.•Sold financial products and services to individual consumers, helping the Banking Center achieve a 100% of their quarterly goals.•Assisted customers with inquiries and resolved complaints effectively.•Supported other sales associates in recognizing cross-selling opportunities that increased sales for the Banking Center.

Elizabeth Serna Skills

Spanish Administration Hiring Microsoft Office Customer Relations

Elizabeth Serna Education Details

Frequently Asked Questions about Elizabeth Serna

What company does Elizabeth Serna work for?

Elizabeth Serna works for Sbhis Insurance Services

What is Elizabeth Serna's role at the current company?

Elizabeth Serna's current role is Human Resources Manager at SBHIS.

What is Elizabeth Serna's email address?

Elizabeth Serna's email address is el****@****ail.com

What is Elizabeth Serna's direct phone number?

Elizabeth Serna's direct phone number is (888) 988*****

What schools did Elizabeth Serna attend?

Elizabeth Serna attended Uc San Diego Extended Studies, San Diego State University-California State University.

What are some of Elizabeth Serna's interests?

Elizabeth Serna has interest in Electronics, Outdoors, Reading, Enjoy Traveling, Collecting.

What skills is Elizabeth Serna known for?

Elizabeth Serna has skills like Spanish, Administration, Hiring, Microsoft Office, Customer Relations.

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