Stephanie Serna Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Manages a portfolio of 235k+ square feet across 29 offices and five states

New York, Ny, Us

Managed, empowered, and provided hands-on support to six direct reports while managing a portfolio of 25k square feet across six offices and 250k budget

New York, Ny, Us

Naples, Florida, Us

• Handled bidding, proposals, payroll, human resources, accounts payable, accounts receivable, job costing, safety, insurance, vendor paperwork, marketing materials and followed audit requirements. • Streamlined procedures to boost profit and minimize risk • Prepared materials for safety meetings• Assisted in the search and purchase of two real estate properties • Managed the yearlong renovation of the new office building purchased

Naples, Florida, Us

• Sold and serviced both social and corporate events for groups • Assisted clients with creation of their events by coordinating all aspects of conferences, including food and beverage requirements, special meal requests, event timing, function room set up, audio-visual requirements, guestroom block management, box storage and delivery, transportation, amenities and billing

Naples, Florida, Us

• Performed necessary duties to maintain an organized department and implemented new policies that improved efficiency • Provided detailed support to the Director of Events, Assistant Director of Events, and multiple Event Managers while prioritizing tasks and meeting deadlines • Handled leads for social events, created and distributed BEOs and group resumes, provided assistance to current and future clients, generated cost estimates and performed various administrative tasks

Seattle, Washington, Us

Gainesville, Fl, Us

• Submitted allocations request of $741 to Student Government to ensure funds for the upcoming school year• Obtained $1,000 award that had been missing for 2 years from budget• Applied for and won $2,500 Pepsi Grant• Increased upcoming year’s budget by over 500%

• Created email blasts promoting life insurance and annuities• Researched IMOs and FMOs in order to make an excel database of leads for our annuity specialists • Learned cold calling sales techniques by calling 20 insurance agents daily• Gained useful experience and knowledge concerning finance and insurance

• Utilized multitasking to prioritize and handle multiple orders, run food, make teas, restock, bus tables and answer phone calls• Addressed customer complaints and proposed solutions that were implemented by managers

Columbus, Oh, Us

• Drove sales by demonstrating knowledge of the products and providing suggestions to customers to fit their needs • Represented the brand through personable customer service