Sergio Andres Sanchez M. Email & Phone Number

Santa Ana, Cr

Costa Rica

Costa Rica

- Work with all the Media Capability teams to establish specific goals and KPIs that indicate success and ensure tactics help achieve those goals.- Make tactical strategic recommendations on how to help clients achieve their goals through service line capabilities.- Provide strategic recommendations for optimizing and improving tactics specific to service lines on an ongoing basis.- Leverage expertise from team to help influence strategic direction and decisions.- As a Capability Lead must ensure the results for the capability on all agencies while also making sure the teams' capabilities are managed correctly.

San Jose, Costa Rica

- Proficiency in reporting project progress/status on a regular basis and delivery tostakeholders.- Capable of leading all production meetings and activities of the production team.- Capable of maintaining and communicating project plans and timelines to production team and Account Services.- Capable perform risk management and communicating all issues facing the project and at the same time, work with appropriate personnel to develop solutions.- Capable leading all production meetings and activities of the production team.- Capable of maintaining and communicating project plans and timelines between production team, management and Account Services.- Capable of managing all aspects of projects production including kickoff, requirements analysis, development, testing and launch. This includes the scheduling and review of deliverables for each of these steps.- Provides accurate tech team staffing forecasts for onshore and offshore teams and actively participates in staffing process, including representation at the staffingmeetings.- Independently creates and manages project plans.- Manages client change requests and updates all related documentation.- Successfully manages projects with a high ratio of offshore resources.- Familiarity with the task of leading the creative concept and technical development of a project from start to finish.

-Responsible of trafficking project´s tasks for e-mail campaigns-Maintained appropriate senior-level client, vendor and interdepartmental relationship.-Recognized ability to manage tasks effectively among schedule, scope and budget on projects with respect to available resources.-Acted as a mentor to junior staff; assisted in career counseling and guidance.-Provided periodic utilization/workload/defect (QA) tracking reports.-Implemented PIPs and had frequent 1:1 meetings to prevent attrition and plan for resource rotation.-Provided technical support for QA Analysts, guiding process improvement initiatives and adherence to best practices.

Managed offshore Finance Operations Team, started the ramp up of 3 people which became 19 working Operations, Recruiting and Finance duties.-Operations Reports of 5000 people organization (Billability, utilization, teams capacity, project headcount allocations and outliers analysis)-Recruiting Support opening and managing requsitions using iCIMS and Taleo, reporting of time to hire, recruiters workload and estimated start dates.-Accounts Payable, Corporte Finance and Client Finance Support and Reporting.-Administration of corporate tools like JIRA, SharePoint, Clarity, Box and Basecamp.-Participated in the recruiting process and made hiring recommendations.

I worked at Hewlett-Packard, where I produced various statistical reports for premium customers.In this role, I utilized data to generate server availability reports, helping customers make informed operational decisions. I was also involved in establishing two new teams in India and China as part of our business expansion.During my time at Hewlett-Packard, I received training in Project Management and gained extensive experience working with databases, including linking tables and managing table relationships. I became proficient in using database reporting tools like Crystal Reports and Hyperion.My work was goal-oriented, with performance measured through various metrics, and I gained hands-on experience with the Balanced Scorecard approach.

Zapote

In 2005, I had the opportunity to start my own business, which I successfully ran for two years.During this time, I imported and assembled computers, provided technical support with a focus on PC Windows systems, and honed my soft skills, particularly in patience and persistence.

Zapote, Quesada Duran

I worked in the Metal Mechanics industry, where I collaborated closely with the General Manager to oversee a team of 35 employees during 9-hour workdays.This role taught me how to navigate challenges in a production plant, work under pressure, and effectively manage diverse situations that arise in company administration. My responsibilities included managing the production plant, handling customer service, supporting the Accounting Department, and overseeing inventory.I also gained valuable experience in preparing construction budgets, particularly for metal structures, collaborating with architects and engineers to ensure project timelines were met. Additionally, I developed strong skills in industrial maintenance.

Master'S Degree, Gestion Y Direccion De Equipos

El Máster en Gestión y Dirección de Equipos está enfocado a todos aquellos profesionales que aspiren a dirigir y liderar a un grupo de.

Estrategias De Negociacion, Administracion Empresas

Diplomado Gestion Proyectos

Executive Program, Strategy And Business Analytics

Acquisition of a deep perspective of what a business strategy is. Understanding the impact of the environment and the industry on business.

Bachelor, Industrial Engineering

Worked in consulting projects in Quality Assurance, Production Programming, Statics and Forecasting for companies like Pozuelo and Celcor.

Education record

At Centro Cultural Costarricense Norteamericano learnt a second language, culture and, in addition, took a course of Preparation.