Sertan Onur Email & Phone Number

Bodrum, Tr

Bodrum, Muğla, Türkiye

FEATURED PROJECTS:• Notable 9-month major refit management effort of M/Y ATINA (47m Heesen Yacht), completed on July 2022 and nominated at the Boat International World Superyacht Awards 2023.• Leading role for delivery of extensive refit of M/Y NASHIRA (27 m Moonen Yacht).OTHER PROJECTS: • S/Y EC I HO (Ex: Whimbrel) - 62ft, Chuck Paine, Bermuda Series: Rebuilding (Delivered)• M/Y Sirius (Ex: Kenayl) - 30m, Azimut Yachts: Rebuilding (On-Going)• Preparing comprehensive new building proposals and tenders acc. to technical specifications, drawings, expectations, and requirements of all parties.• Visiting the yachts to define scope of work and client wishes with all necessary information to create a seamless project proposals and plans that outlines the scope, schedule, and budget for the yacht refit, including the goals, milestones, and resources definitions with team of experienced professionals and managing partners.• Supervising the clients and crews about the propulsion and power management systems.• Preparing specifications and create a comprehensive budget, accounting for project costs, change orders, and other relevant factors. Writing sales-related documentation for finance-managing partner approval.• Planning and coordinating the teams acc. to project schedule and work orders.• Continuously analyzing project plan and data in relation to the prepared schedules and cost calculations to enhance on-time delivery and cost estimation accuracy.• Preparing and presenting the project reports and documents.• Managing the entire delivery process starting from dock and shore tests, sea trials, Class, and Flag surveys to obtain customer signatures and approvals.• Leading the warranty claims with the owner representative, captain and/or supervisor.

Mugla, Turkey

FEATURED PROJECTS:• Achieved the Turkiye Aegean Region dealership of JMP Marine.• Remarkable on time delivery of technical refit of M/Y CENAVA (AZIMUT Grande 116) against force majeure pandemic restrictions.PROJECTS: • M/Y ALASKA – 44m, Shipworks Brisbane: Main Engines preventive maintenance and Gen-Sets Overhauls• M/Y ETOILE D’AZUR – 30m, Moonen Yachts: Main Engines preventive maintenance and Sea-water cooling system maintenance.• M/Y NASHIRA - 27m, Moonen Yachts: Main Engines Major Overhaul• M/S ZANZİBA - 40m, Archipelago Yachts: Main Engines and Gen-Sets Overhauls preventive maintenance, exhaust system updating, propeller shaft system overhauls, cooling system maintenance.• Continuously analyzing market trends and the competitive landscape within the yachting propulsion and power management sector to identify opportunities and threats.• Cultivating and maintaining strong relationships with key clients, including yacht owners, builders, manufacturers, and service providers, as these relationships are essential for business growth.• Setting clear sales targets and objectives, and creating action plans to achieve them, ensuring revenue goals are met.• Understanding client requirements and providing tailored solutions that address their evolving needs, delivering exceptional value and service.• Preparing and presenting compelling proposals and solutions to potential clients, customizing them to meet clients' specific needs and objectives, which is critical for winning new business and expanding the client base.

Mugla, Turkey

ACHIEVEMENTS:• Borusan CAT Customer Satisfaction Program – Winner (2015-2016-2017)• Made an exceptional history in increasing the annual aftersales turnover by 5 times in 5 years.PROJECTS:• Caterpillar Marine Power Captain’s Class: Product introducing and learning program.• Customer Day Event: Caterpillar Marine Power products and Customer Support services presentation.• Product Check-Up Campaign: Managed the process of visiting all yachts and vessels equipped with any Caterpillar product and making detailed check-ups, then sending the reports.ACTIVITIES:• Continuously analyzing market trends and the competitive landscape within the yachting propulsion and power management sector to identify opportunities and threats.• Cultivating and maintaining strong relationships with key clients, including yacht owners, builders, manufacturers, and service providers, as these relationships are essential for business growth.• Setting clear sales targets and objectives, and creating action plans to achieve them, ensuring revenue goals are met.• Understanding client requirements and providing tailored solutions that address their evolving needs, delivering exceptional value and service.• Preparing and presenting compelling proposals and solutions to potential clients, customizing them to meet clients' specific needs and objectives, which is critical for winning new business and expanding the client base.

Kocaeli, Turkey

PROJECTS: • SIRIUS: Borusan CAT SAP CRM transformation - Customer Support Service Module “Power User”ACTIVITIES:• Managed the warranty claims Caterpillar power generation products (Diesel and Gas Power generator-sets, Marine, Petroleum, and Industrial engines) in a client satisfaction priority manner within the estimated budget coordinated with the finance department.• Solved dozens of technical problems related to product application, delivery, and aftersales departments with Caterpillar collaboration.• Led product and service process improvement programs countrywide.• Kept service team up to date for about Caterpillar product improvements.

Istanbul, Turkey

PROJECTS: • M/T GENSKY – 17.000DWT, Chemical Tanker: New Building #64• M/T GENSTAR – 17.000DWT, Chemical Tanker: New Building #65• M/T THERA – 14.000DWT, Chemical Tanker: New Building #71• M/T KHANKENDY – 14.000DWT, Chemical Tanker: New Building #72• M/T PALMALİ (3) – 14.000DWT, Chemical Tanker: New Building #73• M/T PALMALİ (4) – 14.000DWT, Chemical Tanker: New Building #74ACTIVITIES:• Reported documentation status of the project(s).• Kept up-to-date knowledge of relevant regulations to verify work complied with legislation.• Kept project leaders regularly updated with progress, maintaining open, productive communication.• Created procedures for reviewing, evaluating, and inspecting engineering projects for increased efficiency.• Updated arrangement drawings and schematics as built.• Prepared documentation, scoped, attended, and reported the sea trials.• Took active role on delivery and warranty periods.

Istanbul, Turkey

PROJECTS: • M/T OTTOMANA – 27.300DWT, Chemical Tanker, IMO II: New Building• M/T SARACENA – 20.500DWT, Chemical Tanker, IMO II: New BuildingACTIVITIES:• Archived soft and hard copies of drawings, documents, and emails acc. to the shipyard archiving standards. Arranged the ship delivery documentation completely.• Contributed to provision of documentation for new projects and initiatives to communicate project requirements to team members.• Created and maintained comprehensive project documentation plans and reports for progress tracking and to inform strategic decision-making, collaborating with planning manager.• Assessed project progress and created project status reports to keep project managers and stakeholders informed.• Drew up project management calendar detailing timelines for fulfilling different project goals.

Highest Ranked Student, Shipbuilding And Ocean Engineering

Activities and Societies: 2 years in Ship and Marine Students Club

Science And Math Intensive

Activities and Societies: 7 years in Turkish Folk (Eastern Thrace and Black Sea Regions) Dance Team; 5 years in French Class