• Delivering engaging programs on Australia's colonial history to primary school students at iconic locations like the Museum of Sydney and Hyde Park Barracks.• Advising on curriculum content, utilizing field expertise to enhance educational experiences for students.• Collaborating with colleagues to ensure program delivery met educational standards and objectives.

• Conducted research to develop education material on settler colonialism, race, and capitalism for workshops, integrated into international enterprise curriculum.• Collaborated on a project for a large enterprise client, analyzing workplace racism and providing recommendations leading to the hiring of a DEI manager.• Utilized qualitative analysis and coding in nVivo to support research efforts.

With the Department of Gender and Cultural Studies.

Coordinator for GCST3634 The Social Life of Policy. Responsibilities included updating the unit's content, creating and delivering weekly 2-hour lectures over Zoom, marking and administration.

Teaching English to classes of year 7, 8, 9 and 10 students in Hurstville.

Teaching English to classes of year 7, 8, 9 and 10 students in Chatswood and Strathfield.

Academic tutor for GCST1604 Introduction to Diversity, semester 2 2018.

Academic tutor and unit coordinator for GCST2631 Gender and Environment, semester 1 2018.

Academic tutor for GOVT3986 Gender, Security and Human Rights, semester 1 2018.

Coordinating and compiling the required documentation related to applications for professional international registrations from FHS alumni.

Tutor for GCST1602 Introduction to Gender Studies, semester 2 2017.

Faculty of Arts and Social SciencesTemporary contract, general student administrative tasks, including:• Helping students to plan their studies and degrees.• Responding to enquiries by students via email, phone and over the counter.• Assessing students’ graduand status.• Processing applications and keeping accurate records for outbound Independent Study Abroad and Exchange students.

Faculty of ScienceStudent administration services, duties included:• Managing academic progression:- Managing and processing approximately 800 students per semester who have triggered one of the warning criteria for being placed on academic progression in their award course.- Negotiating with relevant academics and Pro-Deans within the Faculty to influence and formulate an outcome for students that is fair and equitable to all parties and is in accordance with University policy and procedures.- Applying a working knowledge of University policy and procedures, and Faculty provisions, to any step related to this process.- Booking appointments for interviews between students and academics.- Drafting appeals for approval by the Dean’s delegates.- Acting as a point of contact for students and academics in matters concerning this process.• Managing special consideration and special arrangement for assessment tasks:- Negotiating any conflicts that may arise with tact and discretion.- Applying a working knowledge of University policy and procedures.- Problem-solving to improve the quality of customer service.- Managing multiple student appeals simultaneously. Drafting the final outcome for the Pro-Dean’s approval.- Managing a database and hard copy files of thousands of application records.• Managing outbound Short Term Independent Study Abroad and Exchange students:- Liaising with students, academics and Dean’s delegates to organize enrolment in Exchange or arrange credit for Study Abroad subjects that fit within Faculty degree resolutions and students’ long term plans.- Results processing for Exchange and applying credit for Study Abroad students.- Acting as a point of contact for matters concerning this process as it is conducted in the Faculty.• Secondary responsibilities:- Managing and processing applications for Discontinue – Not to Fail (DC) grades.- Processing result amendments.

The Social Inclusion UnitThe Social Inclusion Unit promotes participation at university for primary and high school students from low-socioeconomic areas in NSW. Role involved managing and curating the Unit’s three websites: Social Inclusion, Compass and the Wingara Mura – Bunga Barrabugu (WMBB) Summer Program. Responsibilities included:• Using the Interwoven Content Management System for these websites.• Working with the team to edit and curate news stories and general copy.• Restructuring the information architecture of the Social Inclusion and Compass websites based on traffic reports and competitor research.• Building the WMBB Summer Program website through Interwoven and HTML.Being highly organised and time-efficient to meet deadlines and volume of content.

Temporary contract role assisting in the launch of ANZMTG's new website. Responsibilities included:- Coordinating with staff to produce new content.- Developing a new information architecture.- Consulting on design of new website.- Uploading all new content to the website via CMS.

Full time temp contract to overhaul the information architecture of, and write new content for, the School of Civil Engineering’s website. Responsibilities included:- Laying the groundwork for a proposed website that: streamlined information for a range of visitors; allowed the School of Civil Engineering to engage first year students, helped current students find relevant information easily; promoted the School’s research to other academics, institutions and industry; and acted as an easily replicable model for other schools in the Faculty, creating consistency across the Faculty’s entire online presence.- Incorporating into the proposal: competitor analysis, analysis of current website’s analytics data, a SWOT analysis and a timeline for achieving objectives.- Writing content for the Faculty’s print marketing material for students enrolling in 2012.- Reporting to the marketing manager on a weekly basis.- Working towards a strict deadline.- Liaising with researchers, academics and PhD students.

Broad set of responsibilities within this digital creative agency, but chiefly tasked with copywriting and digital marketing.Copywriting:- Writing and proofing emails, project proposals, marketing content and blog posts for agency.- Writing and consulting on website content for over 20 clients. - Creating and testing advertising copy for over 10 clients’ Google AdWords campaigns.- Uploading content in clients’ content management systems (CMSs), including Wordpress, Joomla and Drupal.Digital marketing:- Managing the implementation of search engine optimisation for the websites of over 20 clients. - Setting up social media pages for clients in Twitter and LinkedIn, and training them on how to get the most out of these tools.- Preparing, executing and maintaining 10 search engine marketing campaigns using Google AdWords.Other responsibilities:- Liaising with some clients face to face, over the phone and via email.- Training clients on how to add content to and use their new websites.

Provided consistent levels of service to over 30 corporate clients in the telecommunications/IT sector, from consulting initial proposals to post-sales service and support:- Was personal liaison with customers; face to face, over the phone and via email.- Added value to customer relationships by being their primary point of contact through all stages of the sales process.- Streamlined and managed company’s database of products, making it easier to read for clients and easier to manage for staff.- Edited and updated marketing material.- Composed outgoing emails and proofed emails from other team members.- Developed selling strategies with staff.

Generated sales by providing a broad demographic of customers with friendly service and a reliable knowledge of products and brands.