Oversee Operations in New York, New Jersey, Ohio, Mississippi, Tennessee, Louisiana, and New Mexico. Manage 10 Regional Managers, 18 Area Managers, 10 Administrative Assistants, and 550 Student Support Specialists. Manage cross-functional teams to develop support specialist implementation systems and processes to increase the efficiency of a growing organization by 51%.Monitoring revenue margins and worker productivity, as well as implementing new directives for growth. Travel and work in multiple locations based on the needs of the region/company.Study and advice on regional and local market conditions and factors.

Surpassed company goals and objectives; measure and provide feedback on progress throughout the year to the Chief Operating Officer.Lead and mentored full/part time staff, including the leadership of other managers. Responsible for accurate regional payroll, inventory, and financial information. Oversee the acquisition and performance of learning centers and facilities needed for business purposes.Communicated with multiple departments including finance, call center, marketing, and compliance successfully managed the activities of the regions.

Scheduled meetings with school personnel to introduce, educate them on our program, and liaise with the schools regarding the in-class tutoring experience.Increased enrollment ratios by 60 % to maximize market share, control program costs, and coordinate routes, and schedules for Educational Marketing Representatives during enrollment. Motivated and trained Managers, Team Leaders, and Representatives.Document, track the distribution of learning tools, and update daily reports.Successfully managed he activities of 200+ team members in multiple regions and states.

Achieved sales goals while maintaining satisfactory profit performance, gross margin, inventory levels, and customer service. Maintained store image through merchandising and advertising consistent with Company branding guidelines.Achieved budgeted sales growth and cultivated an environment in which employees were inspired to reach their fullest potential in relation to business growth. Increased company market share after six months by 65% with the use of overhead reduction and wholesale costs.Developed and maintained strong sales, technical, communication and interpersonal skills.Exceeded revenue goals in two consecutive quarters.

Responsible for the overall management of multiple store and service center locations.Recruited, hired, trained, evaluated, and counseled store employees. Scheduled, organized, and directed assignments to over 20 employees.Effectively managed employee turnover. Provided a positive working environment and handle employee issues appropriately and in a timely manner in a commission-based environment. Managed speed of service results, controlled inventory that is used for service orders, and was responsible for the overall organization and appearance of the service center.Reduced amount of employee overturn by 30% by effectively delegating tasks and providing proper training and manager support to all staff members.

Responsible for assisting the Store Manager in exceeding customer expectations and maximizing profitable sales. Assisted the Store Manager in the supervision role, scheduling of store personnel, helping customers in finding parts and products using the electronic or paper catalogs, and addressing customer concerns.Delegated and completed store merchandising tasks, directing and ensuring completion of work assigned to Auto Zoners on shift, and review all opening and closing procedures.Assisted in managing weekly and monthly P&L responsibilities.Served as a mentor to junior team members.

Helped ensure that the store achieves or exceeds sales plan and profitability targets. Assist in the management of costs.Managed the day-to-day activities on the sales floor. Maintained presence on the sales floor 50-70% of the time to supervise staff and ensure adequate staff coverage.Oversee all facets of store operation including, daily reconciliation reports, bank statements and sales reports to head office.Provided leadership and direction to direct reports through regularly scheduled meetings to discuss sales achievement feedback, how to maintain high customer service standards and any developmental needs.