Leads a team of Internal Auditors to provide IT and OT Assurance, Consulting and Advisory services for a large Energy company.

Acted, Senior Manager Internal Audit on several occasions. Provided Audit Assurance, Management Consulting, IT Project Management and BI/Analytics in the following domains:• ISO/IEC 38500: Technology Governance (EGIT) • ISO/IEC 31000: Risk Management (including Technology Risk)• ISO/IEC 2700x: Information Security• ISO/IEC 20000, ITIL v3: IT Service Management• ISO/IEC 2230x: Continuity, Security and Resilience (DRP, BCP) • Operations (Mobile, Residential, Enterprise, Government), CX, HR and Business Intelligence/Analytics• Data Science, Analytics, and Automation• Frameworks for EGIT, IT Risk and Security, BCP, Technology Process Management, including COBIT 2019, NIST Cyber Security Framework, eTOM, CMMI, TOGAF, etc. Lead Audits (AIC) including:• CyberSecurity Governance• Identity and Access Management• Network Service Assurance (various)• Technology and Network Security• Technology and Network Resilience and Business Continuity• Shadow IT• Innovation Management • Data Integrity and Management• Customer Service and Customer Experience (various)• Strategic IT Project Management• (Data Center) SOC2 Review• IT GRC (Governance, Risk and Controls)• Theft and Physical Security• Vulnerability and Penetration Testing (VAPT) (various, co-Audit)• IT and Physical Asset Management• Job Design, Analysis and Evaluation (Member of the Job Evaluation Committee)

• Tier 3 Support, Application and Security Administration for various Enterprise applications including Google Suite, Citrix, and WebSphere• IT Project Lead, Novell Groupwise --> Google Mail Migration (4000 accounts and related services)• IT Project Lead, Enterprise Intranet --> Cloud Migration (won internal Innovation award)• IT Project Manager, Citrix Implementation/VPN Migration• Lead several Training interventions, including Training-the-Trainer workshops for major enterprise migrations, “IT Day” for over 100 staff members, etc.• Vendor Management• Company Awards: TSTT Innovator of the Year (2012) (Pic below)

Lectures various IT/Information System post-graduate courses, Seminars and workshops in the Summer Semester and part-time, including:• Management Information Systems (various M.Sc. programmes)• Leading Innovation in the Digital Economy (M.Sc. Strategic Leadership and Innovation)• Intro. to Project Mgt usnig Microsoft Project (Intermediate to Advanced)The following domains are covered:• Enterprise Governance of IT• IT Strategy and Operational Alignment• IT Risk and Security Management; • Cybersecurity Risk• IT Project Management and Benefits Realization• Enterprise Architecture (EA)• Business Process Reengineering• DRP and BCP (Business Continuity)• IT Human Resource Management• Organizational Change Management (HRD, OD)• IT Audit and Assurance• Emerging Technologies (AI, IoTs, Blockchains, 5G/6G, Emerging Risks, etc.)

Faculty, Masters in Information Systems and Technology Management (MISTM) ProgrammeAreas: Enterprise Governance of IT, IT Audit, IT Risk/ERM, IT Project Management, SecurityFaculty, IMBA: Technology StrategyFaculty, Executive Education: IT Risk Management. Emerging Technologies, AI.

Lead various teams and worked with Business Leads to implement several digital transformation initiatives:• Transformed Customer Experience (CX) by deploying SaaS job-management platform. Increased customer engagement, staff productivity while significantly decreasing customer response times. • Significantly improved Management’s data-driven decision-making capabilities as well as business controls by implementing SaaS-based Inventory Management, Billing and Point-of-Sales solutions to manage the organization’s various inventories.• Implemented and integrated online e-Commerce platform into the organizaton’s web-presence (at https://crayonbox.co.tt) for bookstore inventory initially and then other goods and services, thereby significantly increasing overall revenues with additional sales channels, as well as providing a business continuity alternative during COVID19 lock-downs. • Digitalized accounting and bookkeeping records and processes, and improving financial controls for management.• Implemented various IT Polices and other IT Governance initiatives.• Implemented various technology-based Staff/Management Training & Development initiatives• Commercialized and re-engineered several innovating products, services and lines based on data-driven customer surveys and metrics, including in-house Technology training through The CrayonBox Academy (https://academy.crayonbox.co.tt), Graphic Design, Textbook Micro-Publishing, Technology Sales and Business Application Solutions.• Authored several drill books for special-needs children under the CrayonBox brand, which are on sale Internationally.• Re-structured and Formalized the CrayonBox Information Technology & Systems (CBITS) team, implementing processes, job descriptions, etc. • Implemented ITIL-based IT ServiceDesk SaaS solution • Deployed services on the CrayonBox Private Cloud Hosted solution• Developed various reporting and integrated solutions using PHP, Python, Google Script, etc.

• ttconnect.gov.tt and ttconnect_ID Lead Solutions Architect• WebSphere and Portal Solution Requirements and Design • e-Government Implementation and Consulting

• National e-Business Policy and Strategies (including e-Payments)• National e-Business Roundtable• National B2B Marketplace• National ICT Symposium • e-Government Consulting and Implementation

• Project Management, Implementation and Consulting• Project Methodology Development• Pre-Sales Technical Consultant • Solutions Architect• Application Security Design

* Technical and User Documentation (PeopleSoft)* Training and Train-the-trainer Design (PeopleSoft Rapid Implementation Methodology)* Training Administration* GoRTT HR Implementation * Training Web Design

• Set Curriculum for Forms 1 to 6 • Taught: Cambridge GCE A-Levels, Computing, and GCSE O-Levels over 100 students.• Developed School’s first Electronic Report-Books system (e-Reports)• Achieved 100% Pass Rate (O- and A-Levels); Dramatic increase in Students Applying for Form 6 Computing; Introduced Windows Development (Delphi) for Form 6 Projects.