- Provide technological guidance within an organization.- Supervise information system and communications network.- Develop and implement a customer service platform to serve the organization in every aspect.- Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access.- Consult with administration, department managers, and manufacturing representatives to exchange information, present new approaches, and to discuss equipment/system changes.- Participate in vendor contract negotiations for all new computer equipment and software purchased for the corporation.- Create a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental workflows.- Oversee Internet and computer operations.- Manages the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, telecommunications and other information technology functions.- Assess and anticipate technology projects and recommend appropriate action and resources.- Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department.- Propose hardware/software solutions to accomplish the company's business objectives.- Identify user needs and resolve problems.

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-SAP Implementation Team, manage implementation projects and timelines for SAP system implementations for existing US companies, and future companies.- Manage the requirements of multiple company implementations in differing phases of implementation at the same time.- Travel to US and internationally to ensure successful implementations.- Manage Microsoft Project Plan and coordinate the action items with the Project Manager, End User and Team.- Hold recurring meetings with Company Project Managers.- Interface and communicate constantly with all members of the SAP Implementation Team.- Perform business analysis by understanding their company, corporate structure, operating methodologies and all business processes to gain a complete understanding of their business processes in their current information system.- Train company super-users on SAP system functionality with a thorough and complete understanding of such functionality.- Assist company users in running usability tests prior to going live.- Assist company super-users in the training of all end users in SAP system functionality.- Support companies onsite for the weeks leading up to and following go-live on the SAP solution.- Troubleshoot problems with systems and processes to ensure the optimal system and business functionality.